5 Market Overview and Industry Trends
5.1 Introduction
5.2 Market Dynamics
Figure 24 Drivers, Restraints, Opportunities, and Challenges: BPaaS Market
5.2.1 Drivers
5.2.1.1 Cloud Adoption Emphasized Scalability and Flexibility
5.2.1.2 Cost Optimization to Drive Need for Efficient Alternatives
5.2.1.3 Automation and AI Enhance Operational Efficiency of BPaaS
5.2.1.4 Surge in Industry-Specific BPaaS Solutions, Fostering Innovation and Customization
5.2.1.5 Growth of BPaaS Adoption Among SMEs, Enhancing Accessibility and Competitiveness
5.2.2 Restraints
5.2.2.1 Rise in Security and Compliance Concerns
5.2.2.2 Dependency Concerns on Specific BPaaS Providers
5.2.3 Opportunities
5.2.3.1 Focus on Multi-Process Business Workflow
5.2.3.2 Expanding Market Access and Inclusivity in BPaaS Solutions
5.2.4 Challenges
5.2.4.1 Challenges Integrating BPaaS with Existing Systems
5.2.4.2 Navigating Evolving Regulations Hampers Growth and Innovation
5.3 Case Study Analysis
5.3.1 Accenture's Synops Fueled Operational Excellence for Leading Oil & Gas Company
5.3.2 Cognizant BPaaS Drove Health Plan to Efficiency and Revenue Leadership
5.3.3 Infosys Bpm Scaled Tech Leader's Nlp with Improved Efficiency and Significant Conflict Reduction
5.3.4 Genpact's Operational Resilience Framework Enabled Leading Financial Organization to Anticipate and Adapt
5.3.5 Tcs Supported Operational Excellence Through Cost Reduction and Risk Mitigation for Large Global Investment Bank
5.4 Value Chain Analysis
Figure 25 BPaaS Market: Value Chain Analysis
5.5 Ecosystem
Figure 26 BPaaS Market: Ecosystem
5.6 Technological Analysis
5.6.1 Key Technologies
5.6.1.1 Cloud Computing
5.6.1.2 Data Analytics
5.6.2 Complementary Technologies
5.6.2.1 Internet of Things (IoT)
5.6.2.2 AR/VR
5.6.2.3 5G
5.6.3 Adjacent Technologies
5.6.3.1 Blockchain
5.6.3.2 AI/ML
5.7 Pricing Analysis
5.7.1 Average Selling Price (ASP) Trend of Key Players, by Service
Figure 27 BPaaS Asp of Key Players, by Service (USD/Month)
Table 5 Indicative Pricing Analysis of BPaaS Vendors, by Offering
5.8 Patent Analysis
Figure 28 Number of Patents Published, 2013-2023
Figure 29 Top Five Global Patent Owners
Table 6 US: Top 10 Patent Applicants
5.9 Porter's Five Forces Analysis
Figure 30 BPaaS Market: Porter's Five Forces Analysis
Table 7 Porter's Five Forces Impact on BPaaS Market
5.9.1 Threat of New Entrants
5.9.2 Threat of Substitutes
5.9.3 Bargaining Power of Suppliers
5.9.4 Bargaining Power of Buyers
5.9.5 Intensity of Competitive Rivalry
5.10 Regulatory Landscape
5.10.1 Regulatory Bodies, Government Agencies, and Other Organizations
Table 8 North America: List of Regulatory Bodies, Government Agencies, and Other Organizations
Table 9 Europe: List of Regulatory Bodies, Government Agencies, and Other Organizations
Table 10 Asia-Pacific: List of Regulatory Bodies, Government Agencies, and Other Organizations
Table 11 RoW: List of Regulatory Bodies, Government Agencies, and Other Organizations
5.10.2 Regulations
5.11 Trends/Disruptions Impacting Customer's Business
Figure 31 Revenue Shift for BPaaS Market
5.12 Key Stakeholders and Buying Criteria
5.12.1 Key Stakeholders in Buying Process
Figure 32 Influence of Stakeholders on Buying Process for End-users
Table 12 Influence of Stakeholders on Buying Process for End-users
5.12.2 Buying Criteria
Figure 33 Key Buying Criteria for End-users
Table 13 Key Buying Criteria for End-users
5.13 Business Model Analysis
Figure 34 BPaaS Market: Business Model
5.14 Investment and Funding Scenario
Figure 35 Investment and Funding Scenario of Major BPaaS Companies
5.15 Key Conferences and Events
Table 14 BPaaS Market: Detailed List of Conferences and Events, 2024
6 BPaaS Market, by Business Process
6.1 Introduction
Figure 36 Human Resource Management to Account for Larger Market Size During Forecast Period
6.1.1 Business Process: BPaaS Market Drivers
Table 15 BPaaS Market, by Business Process, 2018-2022 (USD Million)
Table 16 BPaaS Market, by Business Process, 2023-2028 (USD Million)
6.2 Human Resource Management
6.2.1 Optimizing Resource Utilization, Improving Operational Efficiency, and Focusing on Strategic Initiatives
6.2.2 Payroll Processing
6.2.3 Employee Onboarding
6.2.4 Benefits Administration
6.2.5 Other Human Resource Management Processes
Table 17 BPaaS Market in Human Resource Management, by Region, 2018-2022 (USD Million)
Table 18 BPaaS Market in Human Resource Management, by Region, 2023-2028 (USD Million)
6.3 Accounting & Finance
6.3.1 Need to Mitigate Risks Associated with Financial Transactions
6.3.2 Accounts Payable
6.3.3 General Ledger
6.3.4 Financial Reporting
6.3.5 Other Accounting & Finance Processes
Table 19 BPaaS Market in Accounting & Finance, by Region, 2018-2022 (USD Million)
Table 20 BPaaS Market in Accounting & Finance, by Region, 2023-2028 (USD Million)
6.4 Sales & Marketing
6.4.1 Need for Lead Scoring, Customer Segmentation, Email Marketing, and Social Media Management
6.4.2 Lead Generation Services
6.4.3 Customer Relationship Management (Crm) Services
6.4.4 Other Sales & Marketing Processes
Table 21 BPaaS Market in Sales & Marketing, by Region, 2018-2022 (USD Million)
Table 22 BPaaS Market in Sales & Marketing, by Region, 2023-2028 (USD Million)
6.5 Customer Service & Support
6.5.1 Growth in Awareness Regarding Customer Satisfaction and Loyalty in Competitive Markets
6.5.2 Call Center Operations
6.5.3 Help Desk Support
6.5.4 Ticket Management
6.5.5 Other Customer Service & Support Processes
Table 23 BPaaS Market in Customer Service & Support, by Region, 2018-2022 (USD Million)
Table 24 BPaaS Market in Customer Service & Support, by Region, 2023-2028 (USD Million)
6.6 Procurement, Supply Chain Management, and Operations
6.6.1 Streamlining Procurement and Supply Chains & Operations with End-To-End Support
6.6.2 Vendor Management
6.6.3 Purchase Order Processing
6.6.4 Inventory Optimization
6.6.5 Distribution & Logistics
6.6.6 Other Procurement, Supply Chain Management, and Operation Processes
Table 25 BPaaS Market in Procurement, Supply Chain Management, and Operations, by Region, 2018-2022 (USD Million)
Table 26 BPaaS Market in Procurement, Supply Chain Management, and Operations, by Region, 2023-2028 (USD Million)
6.7 Other Business Processes
Table 27 BPaaS Market in Other Business Processes, by Region, 2018-2022 (USD Million)
Table 28 BPaaS Market in Other Business Processes, by Region, 2023-2028 (USD Million)
9 BPaaS Market, by Vertical
9.1 Introduction
9.1.1 Vertical: BPaaS Market Drivers
Figure 39 Retail & Ecommerce Vertical to Record Higher CAGR
Table 43 BPaaS Market, by Vertical, 2018-2022 (USD Million)
Table 44 BPaaS Market, by Vertical, 2023-2028 (USD Million)
9.2 BFSI
9.2.1 BFSI: Use Cases
9.2.1.1 Retail Banking
9.2.1.2 Investment Banking
9.2.2 Other BFSI Use Cases
Table 45 BPaaS Market in BFSI Vertical, by Region, 2018-2022 (USD Million)
Table 46 BPaaS Market in BFSI Vertical, by Region, 2023-2028 (USD Million)
9.3 IT & Telecom
9.3.1 IT & Telecom: Use Cases
9.3.1.1 Billing & Invoicing
9.3.1.2 Network Management
9.3.1.3 Other IT & Telecom Use Cases
Table 47 BPaaS Market in IT & Telecom Vertical, by Region, 2018-2022 (USD Million)
Table 48 BPaaS Market in IT & Telecom Vertical, by Region, 2023-2028 (USD Million)
9.4 Manufacturing
9.4.1 Manufacturing: Use Cases
9.4.1.1 Production Planning & Control
9.4.2 Asset Management
9.4.3 Other Manufacturing Use Cases
Table 49 BPaaS Market in Manufacturing Vertical, by Region, 2018-2022 (USD Million)
Table 50 BPaaS Market in Manufacturing Vertical, by Region, 2023-2028 (USD Million)
9.5 Retail & Ecommerce
9.5.1 Unified Shopping Experience Across All Channels
9.5.2 Retail & Ecommerce: Use Cases
9.5.2.1 Order Processing
9.5.2.2 Inventory Management
9.5.2.3 Other Retail & Ecommerce Use Cases
Table 51 BPaaS Market in Retail & Ecommerce Vertical, by Region, 2018-2022 (USD Million)
Table 52 BPaaS Market in Retail & Ecommerce Vertical, by Region, 2023-2028 (USD Million)
9.6 Healthcare & Life Sciences
9.6.1 Personalized Treatments to Facilitate BPaaS with Precise Analytics
9.6.2 Healthcare & Life Sciences: Use Cases
9.6.2.1 Medical Billing
9.6.3 Claims Processing
9.6.4 Other Healthcare & Life Sciences Use Cases
Table 53 BPaaS Market in Healthcare & Life Sciences, by Region, 2018-2022 (USD Million)
Table 54 BPaaS Market in Healthcare & Life Sciences, by Region, 2023-2028 (USD Million)
9.7 Government & Public Sector
9.7.1 Services for Public with Enhanced Financial and Security Driven by BPaaS
9.7.2 Government & Public Sector: Use Cases
9.7.2.1 Regulatory Compliance
9.7.2.2 Public Finance & Budgeting
9.7.2.3 Other Government & Public Sector Use Cases
Table 55 BPaaS Market in Government & Public Sector Vertical, by Region, 2018-2022 (USD Million)
Table 56 BPaaS Market in Government & Public Sector Vertical, by Region, 2023-2028 (USD Million)
9.8 Other Verticals
Table 57 BPaaS Market in Other Verticals, by Region, 2018-2022 (USD Million)
Table 58 BPaaS Market in Other Verticals, by Region, 2023-2028 (USD Million)
10 BPaaS Market, by Region
10.1 Introduction
Figure 40 North America to Account for Largest Share in BPaaS Market
Table 59 BPaaS Market, by Region, 2018-2022 (USD Million)
Table 60 BPaaS Market, by Region, 2023-2028 (USD Million)
10.2 North America
10.2.1 North America: BPaaS Market Drivers
10.2.2 North America: Recession Impact
Figure 41 North America: BPaaS Market Snapshot
Table 61 North America: BPaaS Market, by Business Process, 2018-2022 (USD Million)
Table 62 North America: BPaaS Market, by Business Process, 2023-2028 (USD Million)
Table 63 North America: BPaaS Market, by Deployment Model, 2018-2022 (USD Million)
Table 64 North America: BPaaS Market, by Deployment Model, 2023-2028 (USD Million)
Table 65 North America: BPaaS Market, by Organization Size, 2018-2022 (USD Million)
Table 66 North America: BPaaS Market, by Organization Size, 2023-2028 (USD Million)
Table 67 North America: BPaaS Market, by Vertical, 2018-2022 (USD Million)
Table 68 North America: BPaaS Market, by Vertical, 2023-2028 (USD Million)
Table 69 North America: BPaaS Market, by Country, 2018-2022 (USD Million)
Table 70 North America: BPaaS Market, by Country, 2023-2028 (USD Million)
10.2.3 US
10.2.3.1 Huge Cloud Adoption with Industry-Specific BPaaS Offerings
Table 71 US: BPaaS Market, by Deployment Model, 2018-2022 (USD Million)
Table 72 US: BPaaS Market, by Deployment Model, 2023-2028 (USD Million)
Table 73 US: BPaaS Market, by Organization Size, 2018-2022 (USD Million)
Table 74 US: BPaaS Market, by Organization Size, 2023-2028 (USD Million)
10.2.4 Canada
10.2.4.1 Prioritizing AI and RPA Integration for Enhanced Automation and Efficiency with High Concentration of SMEs
Table 75 Canada: BPaaS Market, by Deployment Model, 2018-2022 (USD Million)
Table 76 Canada: BPaaS Market, by Deployment Model, 2023-2028 (USD Million)
Table 77 Canada: BPaaS Market, by Organization Size, 2018-2022 (USD Million)
Table 78 Canada: BPaaS Market, by Organization Size, 2023-2028 (USD Million)
10.3 Europe
10.3.1 European BPaaS Market Drivers
10.3.2 Europe: Recession Impact
Table 79 Europe: BPaaS Market, by Business Process, 2018-2022 (USD Million)
Table 80 Europe: BPaaS Market, by Business Process, 2023-2028 (USD Million)
Table 81 Europe: BPaaS Market, by Deployment Model, 2018-2022 (USD Million)
Table 82 Europe: BPaaS Market, by Deployment Model, 2023-2028 (USD Million)
Table 83 Europe: BPaaS Market, by Organization Size, 2018-2022 (USD Million)
Table 84 Europe: BPaaS Market, by Organization Size, 2023-2028 (USD Million)
Table 85 Europe: BPaaS Market, by Vertical, 2018-2022 (USD Million)
Table 86 Europe: BPaaS Market, by Vertical, 2023-2028 (USD Million)
Table 87 Europe: BPaaS Market, by Country, 2018-2022 (USD Million)
Table 88 Europe: BPaaS Market, by Country, 2023-2028 (USD Million)
10.3.3 UK
10.3.3.1 Growing Adoption of Advanced Technologies to Increase Demand for BPaaS
Table 89 UK: BPaaS Market, by Deployment Model, 2018-2022 (USD Million)
Table 90 UK: BPaaS Market, by Deployment Model, 2023-2028 (USD Million)
Table 91 UK: BPaaS Market, by Organization Size, 2018-2022 (USD Million)
Table 92 UK: BPaaS Market, by Organization Size, 2023-2028 (USD Million)
10.3.4 Germany
10.3.4.1 Rise in Emphasis on Enhancing Customer Experience Using BPaaS Solutions
Table 93 Germany: BPaaS Market, by Deployment Model, 2018-2022 (USD Million)
Table 94 Germany: BPaaS Market, by Deployment Model, 2023-2028 (USD Million)
Table 95 Germany: BPaaS Market, by Organization Size, 2018-2022 (USD Million)
Table 96 Germany: BPaaS Market, by Organization Size, 2023-2028 (USD Million)
10.3.5 France
10.3.5.1 Rise in Adoption of Cloud-based BPaaS Solutions
Table 97 France: BPaaS Market, by Deployment Model, 2018-2022 (USD Million)
Table 98 France: BPaaS Market, by Deployment Model, 2023-2028 (USD Million)
Table 99 France: BPaaS Market, by Organization Size, 2018-2022 (USD Million)
Table 100 France: BPaaS Market, by Organization Size, 2023-2028 (USD Million)
10.3.6 Italy
10.3.6.1 Increase in Adoption of BPaaS in SMEs
Table 101 Italy: BPaaS Market, by Deployment Model, 2018-2022 (USD Million)
Table 102 Italy: BPaaS Market, by Deployment Model, 2023-2028 (USD Million)
Table 103 Italy: BPaaS Market, by Organization Size, 2018-2022 (USD Million)
Table 104 Italy: BPaaS Market, by Organization Size, 2023-2028 (USD Million)
10.3.7 Rest of Europe
Table 105 Rest of Europe: BPaaS Market, by Deployment Model, 2018-2022 (USD Million)
Table 106 Rest of Europe: BPaaS Market, by Deployment Model, 2023-2028 (USD Million)
Table 107 Rest of Europe: BPaaS Market, by Organization Size, 2018-2022 (USD Million)
Table 108 Rest of Europe: BPaaS Market, by Organization Size, 2023-2028 (USD Million)
10.4 Asia-Pacific
10.4.1 Asia-Pacific: BPaaS Market Drivers
10.4.2 Asia-Pacific: Recession Impact
Figure 42 Asia-Pacific: BPaaS Market Snapshot
Table 109 Asia-Pacific: BPaaS Market, by Business Process, 2018-2022 (USD Million)
Table 110 Asia-Pacific: BPaaS Market, by Business Process, 2023-2028 (USD Million)
Table 111 Asia-Pacific: BPaaS Market, by Deployment Model, 2018-2022 (USD Million)
Table 112 Asia-Pacific: BPaaS Market, by Deployment Model, 2023-2028 (USD Million)
Table 113 Asia-Pacific: BPaaS Market, by Organization Size, 2018-2022 (USD Million)
Table 114 Asia-Pacific: BPaaS Market, by Organization Size, 2023-2028 (USD Million)
Table 115 Asia-Pacific: BPaaS Market, by Vertical, 2018-2022 (USD Million)
Table 116 Asia-Pacific: BPaaS Market, by Vertical, 2023-2028 (USD Million)
Table 117 Asia-Pacific: BPaaS Market, by Country, 2018-2022 (USD Million)
Table 118 Asia-Pacific: BPaaS Market, by Country, 2023-2028 (USD Million)
10.4.3 China
10.4.3.1 Rapid Adoption of Cloud-based Services due to Rise in Work-From-Home Operations
Table 119 China: BPaaS Market, by Deployment Model, 2018-2022 (USD Million)
Table 120 China: BPaaS Market, by Deployment Model, 2023-2028 (USD Million)
Table 121 China: BPaaS Market, by Organization Size, 2018-2022 (USD Million)
Table 122 China: BPaaS Market, by Organization Size, 2023-2028 (USD Million)
10.4.4 Japan
10.4.4.1 Growth in Need to Standardize or Customize Services
Table 123 Japan: BPaaS Market, by Deployment Model, 2018-2022 (USD Million)
Table 124 Japan: BPaaS Market, by Deployment Model, 2023-2028 (USD Million)
Table 125 Japan: BPaaS Market, by Organization Size, 2018-2022 (USD Million)
Table 126 Japan: BPaaS Market, by Organization Size, 2023-2028 (USD Million)
10.4.5 Australia & New Zealand
10.4.5.1 Enhanced Efficiency Across Organizations with BPaaS
Table 127 Australia & New Zealand: BPaaS Market, by Deployment Model, 2018-2022 (USD Million)
Table 128 Australia & New Zealand: BPaaS Market, by Deployment Model, 2023-2028 (USD Million)
Table 129 Australia & New Zealand: BPaaS Market, by Organization Size, 2018-2022 (USD Million)
Table 130 Australia & New Zealand: BPaaS Market, by Organization Size, 2023-2028 (USD Million)
10.4.6 Rest of Asia-Pacific
Table 131 Rest of Asia-Pacific: BPaaS Market, by Deployment Model, 2018-2022 (USD Million)
Table 132 Rest of Asia-Pacific: BPaaS Market, by Deployment Model, 2023-2028 (USD Million)
Table 133 Rest of Asia-Pacific: BPaaS Market, by Organization Size, 2018-2022 (USD Million)
Table 134 Rest of Asia-Pacific: BPaaS Market, by Organization Size, 2023-2028 (USD Million)
10.5 Middle East & Africa
10.5.1 Middle East & Africa: BPaaS Market Drivers
10.5.2 Middle East & Africa: Recession Impact
Table 135 Middle East & Africa: BPaaS Market, by Business Process, 2018-2022 (USD Million)
Table 136 Middle East & Africa: BPaaS Market, by Business Process, 2023-2028 (USD Million)
Table 137 Middle East & Africa: BPaaS Market, by Deployment Model, 2018-2022 (USD Million)
Table 138 Middle East & Africa: BPaaS Market, by Deployment Model, 2023-2028 (USD Million)
Table 139 Middle East & Africa: BPaaS Market, by Organization Size, 2018-2022 (USD Million)
Table 140 Middle East & Africa: BPaaS Market, by Organization Size, 2023-2028 (USD Million)
Table 141 Middle East & Africa: BPaaS Market, by Vertical, 2018-2022 (USD Million)
Table 142 Middle East & Africa: BPaaS Market, by Vertical, 2023-2028 (USD Million)
Table 143 Middle East & Africa: BPaaS Market, by Country/Region, 2018-2022 (USD Million)
Table 144 Middle East & Africa: BPaaS Market, by Country/Region, 2023-2028 (USD Million)
10.5.3 GCC
10.5.3.1 Huge Demand for Outsourcing Critical Processes
Table 145 GCC: BPaaS Market, by Deployment Model, 2018-2022 (USD Million)
Table 146 GCC: BPaaS Market, by Deployment Model, 2023-2028 (USD Million)
Table 147 GCC: BPaaS Market, by Organization Size, 2018-2022 (USD Million)
Table 148 GCC: BPaaS Market, by Organization Size, 2023-2028 (USD Million)
Table 149 GCC: BPaaS Market, by Country, 2018-2022 (USD Million)
Table 150 GCC: BPaaS Market, by Country, 2023-2028 (USD Million)
10.5.3.2 Saudi Arabia
10.5.3.3 UAE
10.5.3.4 Rest of GCC
10.5.4 South Africa
10.5.4.1 Increase in Use of Cloud Services That Offer Cost Optimization
Table 151 South Africa: BPaaS Market, by Deployment Model, 2018-2022 (USD Million)
Table 152 South Africa: BPaaS Market, by Deployment Model, 2023-2028 (USD Million)
Table 153 South Africa: BPaaS Market, by Organization Size, 2018-2022 (USD Million)
Table 154 South Africa: BPaaS Market, by Organization Size, 2023-2028 (USD Million)
10.5.5 Rest of Middle East & Africa
Table 155 Rest of Middle East & Africa: BPaaS Market, by Deployment Model, 2018-2022 (USD Million)
Table 156 Rest of Middle East & Africa: BPaaS Market, by Deployment Model, 2023-2028 (USD Million)
Table 157 Rest of Middle East & Africa: BPaaS Market, by Organization Size, 2018-2022 (USD Million)
Table 158 Rest of Middle East & Africa: BPaaS Market, by Organization Size, 2023-2028 (USD Million)
10.6 Latin America
10.6.1 Latin America: BPaaS Market Drivers
10.6.2 Latin America: Recession Impact
Table 159 Latin America: BPaaS Market, by Business Process, 2018-2022 (USD Million)
Table 160 Latin America: BPaaS Market, by Business Process, 2023-2028 (USD Million)
Table 161 Latin America: BPaaS Market, by Deployment Model, 2018-2022 (USD Million)
Table 162 Latin America: BPaaS Market, by Deployment Model, 2023-2028 (USD Million)
Table 163 Latin America: BPaaS Market, by Organization Size, 2018-2022 (USD Million)
Table 164 Latin America: BPaaS Market, by Organization Size, 2023-2028 (USD Million)
Table 165 Latin America: BPaaS Market, by Vertical, 2018-2022 (USD Million)
Table 166 Latin America: BPaaS Market, by Vertical, 2023-2028 (USD Million)
Table 167 Latin America: BPaaS Market, by Country, 2018-2022 (USD Million)
Table 168 Latin America: BPaaS Market, by Country, 2023-2028 (USD Million)
10.6.3 Brazil
10.6.3.1 Development of IT Industry
Table 169 Brazil: BPaaS Market, by Deployment Model, 2018-2022 (USD Million)
Table 170 Brazil: BPaaS Market, by Deployment Model, 2023-2028 (USD Million)
Table 171 Brazil: BPaaS Market, by Organization Size, 2018-2022 (USD Million)
Table 172 Brazil: BPaaS Market, by Organization Size, 2023-2028 (USD Million)
10.6.4 Mexico
10.6.4.1 Higher Focus on Improving Business Operations with Remote Access to Skilled Professionals
Table 173 Mexico: BPaaS Market, by Deployment Model, 2018-2022 (USD Million)
Table 174 Mexico: BPaaS Market, by Deployment Model, 2023-2028 (USD Million)
Table 175 Mexico: BPaaS Market, by Organization Size, 2018-2022 (USD Million)
Table 176 Mexico: BPaaS Market, by Organization Size, 2023-2028 (USD Million)
10.6.5 Rest of Latin America
Table 177 Rest of Latin America: BPaaS Market, by Deployment Model, 2018-2022 (USD Million)
Table 178 Rest of Latin America: BPaaS Market, by Deployment Model, 2023-2028 (USD Million)
Table 179 Rest of Latin America: BPaaS Market, by Organization Size, 2018-2022 (USD Million)
Table 180 Rest of Latin America: BPaaS Market, by Organization Size, 2023-2028 (USD Million)