One measure of the health of a workplace is how well it responds to a complaint of misconduct. Does the complaining party have a chance to share their point of view with someone who is objective and listens carefully? Are complaints treated with as much confidentiality as possible, without compromising the need to collect relevant additional information? Is the person accused of misconduct given a chance to respond to the allegations against them? And is the employer taking whatever steps possible to minimize disruption and protect everyone involved from retaliation? The faculty share their practical insights into how to conduct workplace investigations in a way that addresses each of these considerations.
Course Content
12:00 - 12:10 pm - Welcome and IntroductionIncluding a description of a hypothetical to guide the discussion
Sujin Han, Esq.,
Cengage Learning Inc., Boston
Amy E. Serino, Esq.,
Serino Law LLC, Andover
Alexandra D. Thaler, Esq.,
Constangy, Brooks, Smith & Prophete LLP, Boston
12:10 - 12:15 pm - Workplace Investigations: When/Whether to Investigate
Alexandra D. Thaler, Esq.,
Constangy, Brooks, Smith & Prophete LLP, Boston
12:15 - 12:20 pm - Interim Measures During Investigations
Sujin Han, Esq.,
Cengage Learning Inc., Boston
12:20 - 12:25 pm - Workplace Investigations: Choosing an Investigator
Sujin Han, Esq.,
Cengage Learning Inc., Boston
Amy E. Serino, Esq.,
Serino Law LLC, Andover
12:25 - 12:30 pm - Workplace Investigations: Investigation Planning
Amy E. Serino, Esq.,
Serino Law LLC, Andover
12:30 - 12:35 pm - Scope of Workplace Investigation
Sujin Han, Esq.,
Cengage Learning Inc., Boston
Amy E. Serino, Esq.,
Serino Law LLC, Andover
12:35 - 12:40 pm - Workplace Investigations: Collecting Documents and Data
Alexandra D. Thaler, Esq.,
Constangy, Brooks, Smith & Prophete LLP, Boston
12:40 - 12:50 pm - Workplace Investigations: Conducting Witness Interviews
Amy E. Serino, Esq.,
Serino Law LLC, Andover
12:50 - 1:00 pm - Workplace Investigations: Drawing Conclusions
Alexandra D. Thaler, Esq.,
Constangy, Brooks, Smith & Prophete LLP, Boston
1:00 - 1:05 pm - Workplace Investigations: Documenting Findings
Sujin Han, Esq.,
Cengage Learning Inc., Boston
1:05 - 1:10 pm - Workplace Investigations: Other Tips/Best Practices
1:10 - 1:30 pm - Confidentiality, Privilege and Other Common Investigation Considerations
Alexandra D. Thaler, Esq.,
Constangy, Brooks, Smith & Prophete LLP, Boston
1:30 - 1:40 pm - Workplace Investigations: Safeguarding the Rights of Complainants, Respondents, and Witnesses
Sujin Han, Esq.,
Cengage Learning Inc., Boston
1:40 - 1:50 pm - Workplace Investigations: Legal Updates
Amy E. Serino, Esq.,
Serino Law LLC, Andover
1:50 - 2:00 pm - 'Ask the Experts' Q&A Session and Key Takeaways
Speaker(s)
ChairAmy E. Serino, Esq.,
Serino Law LLC, Andover
Faculty
Sujin Han, Esq.,
Cengage Learning Inc., Boston
Alexandra D. Thaler, Esq.,
Constangy, Brooks, Smith & Prophete LLP, Boston