Non-Emergency Medical Transportation Global Market Report 2024

The non-emergency medical transportation market size has grown strongly in recent years. It will grow from $8.86 billion in 2023 to $9.72 billion in 2024 at a compound annual growth rate (CAGR) of 9.7%. The growth observed in the historical period can be attributed to several factors, including an aging population, the presence of government-funded healthcare programs, the demand for private-pay patient transportation services, an emphasis on patient-centric care, and the adoption of telehealth solutions. These factors collectively contributed to the expansion and development of non-emergency medical transportation services during the specified historical timeframe. The growing need for accessible and patient-friendly healthcare options, particularly for an aging demographic, has driven the demand for services that facilitate secure and reliable transportation to medical appointments and facilities.

The non-emergency medical transportation market size is expected to see strong growth in the next few years. It will grow to $13.31 billion in 2028 at a compound annual growth rate (CAGR) of 8.2%. The anticipated growth in the forecast period can be attributed to various factors, including regulatory changes affecting the non-emergency medical transportation sector, advancements in medical treatments leading to increased demand for transportation services, efforts to improve healthcare access in rural areas, ongoing development of transportation infrastructure, and community health initiatives promoting healthcare services utilization. Major trends expected in this period include the integration of technology to enhance service efficiency, the implementation of patient-centric solutions to meet individual needs, collaboration with ride-sharing platforms for expanded reach, the use of predictive analytics for demand planning, and the adoption of flexible payment models to accommodate diverse user preferences. These trends collectively contribute to the projected growth and evolution of non-emergency medical transportation services in the forecasted period.

The increasing incidence of chronic diseases is anticipated to drive the growth of the non-emergency medical transportation market. Chronic diseases, lasting for a year or longer and requiring ongoing medical treatment, can impede daily activities, necessitating continuous access to medical visits, treatments, and support services. Non-emergency medical transportation plays a vital role in ensuring individuals with chronic diseases have consistent access to medical care, thereby enhancing overall health outcomes. According to the National Center for Biotechnology Information (NCBI) in January 2023, the number of individuals aged 50 and above with one or more chronic illnesses is projected to increase by 99.5% by 2050 in the United States, reaching 142.66 million, up from 71.522 million in 2020. This rise in the incidence of chronic diseases is a key factor driving the non-emergency medical transportation market.

Leading companies in the non-emergency medical transportation market are strategically focusing on the development of non-emergency medical transportation apps to enhance efficiency. These apps facilitate the scheduling and coordination of transportation services for patients requiring routine medical appointments or treatments. In April 2021, Lyft Inc., a US-based company offering non-emergency medical transportation, introduced Lyft Pass for Healthcare, a non-emergency medical transportation app. Operating through a sponsored model, this app allows overseeing entities, such as hospitals, to manage the transportation program's budget, set ride pricing limits, authorize pick-up and drop-off points, and determine allowable times for patient ride usage. The Lyft Pass is then distributed to patients, who receive notifications in the Lyft app about the ride pass, along with instructions on when and how to use it. Patients can seamlessly apply the pass to their transportation service when needed.

In September 2022, Coastal Medical Transportation Systems LLC, a US-based medical transportation company, acquired Transformative Healthcare for an undisclosed amount. This acquisition expanded Coastal Medical Transportation Systems LLC's service area to include the Cape and Islands, Boston Metro, South Shore, and Central Massachusetts areas. Transformative Healthcare, the acquired company, specializes in providing mobile healthcare services and logistics management solutions.

Major companies operating in the non-emergency medical transportation market report are Transdev, FirstGroup plc, Lyft Inc., ModivCare Inc, Falck A/S, LogistiCare Solutions LLC, Kinetik, American Medical Response Inc., MTM Inc., Global Medical Response Inc, Crothall Healthcare Inc., Southeastrans Inc, Secure Transportation Company Inc., Acadian Ambulance Service Inc, Express Medical Transporters Inc., ERS Transition Ltd, Veyo LLC, Medicaid Answering Service LLC, ATS Healthcare Solutions, Ride Health.

North America was the largest region in the non-emergency medical transportation market in 2023. The regions covered in the non-emergency medical transportation market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa. The countries covered in the non-emergency medical transportation market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

The non-emergency medical transportation market includes revenues earned by entities by offering services such as ride request management, route and trip optimization, real-time tracking, rider experience optimization, and reporting and analysis. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

Non-emergency medical transportation (NEMT) refers to transportation services offered to individuals who are not in emergency situations but require assistance in reaching their medical appointments, pharmacies, or other healthcare services. NEMT plays a crucial role in addressing transportation challenges faced by individuals with medical needs, offering them a secure, cost-effective, and reliable means of accessing necessary healthcare services. This service is particularly important for individuals who may have mobility limitations, chronic illnesses, or other health conditions that prevent them from using conventional transportation methods to reach medical facilities.

In the non-emergency medical transportation sector, the primary services offered include courier services, insurance-backed patient transportation, and private-pay patient transportation. Courier services within this context focus on the secure and prompt delivery of medical-related items, documents, or specimens, ensuring the efficient transfer of essential materials to healthcare providers or facilities. The range of vehicles used for these services includes ambulatory vans, minivans, wheelchair-lift-equipped vehicles, and stretcher vans. These vehicles find applications in various healthcare scenarios, such as transporting individuals for dialysis, routine doctor visits, mental health-related appointments, rehabilitation, and more. The end-users of non-emergency medical transportation services encompass entities such as airport shuttles, hospital medical laboratories, nursing care facilities, and other healthcare providers and facilities.

The non-emergency medical transportation market research report is one of a series of new reports that provides non-emergency medical transportation market statistics, including non-emergency medical transportation industry global market size, regional shares, competitors with a non-emergency medical transportation market share, detailed non-emergency medical transportation market segments, market trends and opportunities, and any further data you may need to thrive in the non-emergency medical transportation industry. This non-emergency medical transportation market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.


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