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United States (USA) Retail Consumer Insights

  • Report

  • 32 Pages
  • February 2024
  • Region: United States
  • GlobalData
  • ID: 5949988
This report includes consumer sentiment data and analysis on consumers' financial concerns, spending intentions and shopping habits in the USA.

This report offers a detailed analysis of consumer sentiment in the USA. It includes analysis on the impact of inflation on US consumers' shopping behavior in the next three to six months, analysis of channel spend and frequency of visits to physical store locations and sentiment regarding online purchases. Additionally, this report explores US consumers' sentiment towards preowned goods and the relationship with income on purchasing habits.

Scope

  • Almost 50 % of US consumers believe the economy will worsen over the next six months
  • Over half of US consumers intend to spend less on goods and services over the next six months
  • Around two-fifths of 16-24-year old US consumers report intention to switch to cheaper stores and outlets to alleviate cost pressures

Reasons to Buy

  • Understand how different demographics in the USA view the health of the economy over the next six months and their own personal finances​​
  • Discover consumer views about shopping in physical stores, including their views on self checkout, and how they see their shopping behaviour is changing in the short term
  • Understand how important the online shopping experience is to US consumers and their preferred social media website by age group​​
  • Learn about US consumers’ perception of buying preowned items versus selling used items by age group​

Table of Contents

  • Overview
  • Consumer Sentiment
  • Cost Pressures
  • Offline Retail
  • Online Retail
  • Preowned Goods
  • Methodology
List of Figures
  • USA Consumer Price Inflation 2015-2025e
  • USA Population split by age and gender, 2023
  • How US consumers expect the economy to change in the next six months, 2023
  • How US consumers expect their own personal finances to change in the next six months, 2023
  • How US consumers' spend on retail goods and services will change over the next six months compared to normal, 2023
  • How US consumers expect the economy to change in the next six months, by gender, 2023
  • How US consumers expect the economy to change in the next six months, by generation, 2023
  • How US consumers expect their own personal finances to change in the next six months, by generation, 2023
  • Unemployment by age group in the USA, 2023
  • How US consumers' spend on retail goods and services will change over the next six months compared to normal, 2023
  • What will US consumers spend more or less on over the next six months, 2023
  • Consumer sentiment regarding ability to afford essential goods and services, 2023
  • Consumer sentiment regarding ability to afford luxuries and treats, 2023
  • Consumer sentiment regarding ability to afford to pay mortgage and rent payments, 2023
  • US consumer intention to spend on leisure activities and services over the next six months compared to normal, 2023
  • US consumer intention to spend on leisure activities and services over the next six months compared to normal, by age, 2023
  • How US consumers are coping with rising prices in general, 2023
  • How US consumers are coping with price rises, by gender, 2023
  • How US consumers within different age groups are coping with price rises, 'Buying more of store's own brand products', by age, 2023
  • How US consumers within different age groups are coping with price rises, 'Switching to cheaper stores/cheaper outlets', by age, 2023
  • How US consumers within different age groups are coping with price rises, 'Saving less for the future to maintain my standard of living right now', by age, 2023
  • How US consumers see their lifestyle evolving over the next three months with regards to shopping in physical stores, 2023
  • How US consumers see their lifestyle evolving over the next three months with regards to shopping in physical stores, by generation, 2023
  • US consumers' intention to shop at small independent retailers over the next three months, 2023
  • US consumers' intention to shop at small independent retailers over the next three months, by income group, 2023
  • Consumer sentiment regarding ‘I would prefer to use a store that lets me walk out without stopping to pay at a checkout (i.e. just-walk-out store)’, 2023
  • Over the next three months, how US consumers will use self-check-out services in store, by generation, 2023
  • To what extent US consumers agree that 'online shopping allows for much greater choice compared to physical shops’​,2023
  • To what extent US consumers agree 'customer service chatbots give useless responses’, 2023
  • To what extent US consumers agree 'customer service chatbots enhanced by ChatGPT are more appealing to me’, 2023
  • When it comes to shopping online, how US consumer see their lifestyle evolving over the next three months, 2023
  • US consumer social media platform usage, by generation, 2023
  • US consumer social media influences my purchases, by gender, 2023
  • Over the next three months, how will US consumers shop via social media platforms, overall and by age, 2023
  • To what extent US consumers agree that ‘I don’t trust the quality of secondhand/preowned or used goods’, 2023
  • To what extent US consumers agree that ‘Retailers that place greater emphasis on sustainability appeal the most to me’, 2023
  • To what extent US consumers agree that ‘Retailers that place greater emphasis on ethical trading appeal the most to me’, 2023
  • To what extent US consumers agree that ‘It is important to me to shop at a retailer that shares my values’, 2023
  • To what extent US consumers agree that ‘Retailers that place greater emphasis on sustainability appeal the most to me’, by generation, 2023
  • Purchasing versus selling second hand, preowned or used products over the next three months, by income group, 2023