Telecom Cloud Billing Market Report 2025

This report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market’s historic and forecast market growth by geography.

The telecom cloud billing market size has grown exponentially in recent years. It will grow from $15.2 billion in 2024 to $19.25 billion in 2025 at a compound annual growth rate (CAGR) of 26.6%. The growth in the historic period can be attributed to increasing adoption of cloud-based billing, increasing penetration of smartphones, lower operational and administration costs, advancement and increase in the adoption of cloud-based technologies, increasing mobile penetration and the need for real-time billing.

The telecom cloud billing market size is expected to see exponential growth in the next few years. It will grow to $49.03 billion in 2029 at a compound annual growth rate (CAGR) of 26.3%. The growth in the forecast period can be attributed to growing demand for revenue management, competitive landscape analysis, increasing adoption of cloud-based billing, increased demand for bundled services. Major trends in the forecast period include advancement and increase in the adoption of cloud-based technologies, increasing mobile penetration and the need for real-time billing, rapid economic development.

The increasing adoption of cloud computing is expected to drive the growth of the telecom cloud billing market. Cloud computing delivers computing services such as servers, storage, databases, networking, software, analytics, and intelligence over the Internet, offering faster innovation, flexible resources, and economies of scale. Telecom cloud billing benefits from cloud computing by enabling the scaling of resources up or down as needed, providing flexibility in managing billing and provisioning demands in the telecom industry. For example, the 2022 State Of The Cloud report, based on a survey of 753 technical and business professionals, revealed that 89% of cloud users use multi-cloud solutions for workloads and storage in 2022. Additionally, 2% use one private cloud solution, and 9% use one public cloud (up 1% from 2021). These trends indicate the growing adoption of cloud computing, which is driving the growth of the telecom cloud billing market.

Major companies in the telecom cloud billing market are developing innovative technologies, such as telecom data clouds, to better serve their customers. A telecom data cloud is a specific type of cloud-based platform designed for the management and utilization of data generated by telecommunications service providers (telcos). For example, in February 2023, Snowflake Inc. launched the Telecom Data Cloud, a fully managed platform designed to help telcos monetize data and maximize operational efficiency, including the cloud services billing model. The Telecom Data Cloud aims to break down data silos, drive personalized data and application services, and deliver reduced time-to-value for customers. It unites Snowflake’s data platform, partner-delivered solutions, and industry-specific datasets, allowing organizations to easily access and share data in near real-time, build machine learning models, and make faster business decisions.

In August 2023, Tekton Billing, a UK-based software company, acquired Zygo Technologies Ltd., a Scotland-based software company specializing in solutions and management services for telecommunications and utilities, for an undisclosed amount. This strategic acquisition enabled Tekton Billing to enhance its market position and better compete in the telecom cloud billing segment.

Major companies operating in the telecom cloud billing market report are Verizon Communications Inc., Deutsche Telekom AG, AT&T Corporation, NTT Communications Corporation, Huawei Technologies Co. Ltd., Vodafone Group Plc, Oracle Corporation, SAP SE, Telefonaktiebolaget LM Ericsson, Salesforce Inc., BT Group plc, Tata Consultancy Services Limited, Infosys Limited, Lumen Technologies Inc., Telstra Corporation Ltd., DXC Technology Company, Wipro Ltd., CGI Inc., Computer Sciences Corporation, Tech Mahindra Ltd., Amdocs, Netcracker Technology Corp., AsiaInfo Technologies Limited, Redknee Inc., Optiva Inc., Cerillion Technologies Limited.

North America was the largest region in the telecom cloud billing market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the telecom cloud billing market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa. The countries covered in the telecom cloud billing market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

The telecom cloud billing market includes revenues earned by entities by providing services such as prepaid billing, postpaid billing, interconnect billing, and roaming billing services. The market value includes the value of related goods sold by the service provider or included within the service offering. The telecom cloud billing market also includes sales of broadband modems, routers, and set-top boxes. Values in this market are ‘factory gate’ values, that is the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors, and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

Telecom cloud billing is a cloud-based solution that automates the billing process for telecommunications services, encompassing usage tracking, call rating, invoice generation, and payment processing. This system enables providers to effectively manage complex billing situations while improving customer satisfaction and lowering operational costs.

The main types of telecom cloud billing include convergent, prepaid, postpaid, interconnect, and roaming billing. Convergent billing involves integrating and consolidating various services, such as voice, data, and multimedia, onto a single platform for billing and operational purposes. These solutions are offered as professional and managed services and are applied for revenue management, account management, customer management, traffic management, billing, and provisioning. They find applications in industries such as transportation, government, media and entertainment, healthcare, banking, financial services, insurance (BFSI), and retail.

The telecom cloud billing market research report is one of a series of new reports that provides telecom cloud billing market statistics, including telecom cloud billing industry global market size, regional shares, competitors with telecom cloud billing market share, detailed telecom cloud billing market segments, market trends, and opportunities, and any further data you may need to thrive in the telecom cloud billing industry. This telecom cloud billing market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenarios of the industry.

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

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