Electronic Document Management System Market Report 2025

This report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market’s historic and forecast market growth by geography.

The electronic document management system market size has grown rapidly in recent years. It will grow from $6.37 billion in 2024 to $7.34 billion in 2025 at a compound annual growth rate (CAGR) of 15.1%. The growth in the historic period can be attributed to transition to digital workflows, compliance and regulatory requirements, efficiency and productivity gains, need for centralized information, document version control, paperless office initiatives, risk mitigation and data security.

The electronic document management system market size is expected to see rapid growth in the next few years. It will grow to $12.86 billion in 2029 at a compound annual growth rate (CAGR) of 15.1%. The growth in the forecast period can be attributed to focus on collaboration and remote work, advanced search and metadata capabilities, incorporation of artificial intelligence (AI) and machine learning (ML), increased data governance requirements, focus on sustainable and eco-friendly practices. Major trends in the forecast period include cloud-based solutions, integration with collaboration tools, advanced security measures, artificial intelligence (AI) integration, mobile accessibility, compliance and regulatory alignment.

The surge in remote work and flexible working arrangements is anticipated to drive growth in the electronic document management system (EDMS) market. Remote work and flexible hours are gaining popularity due to the benefits they offer to businesses and employees alike, including increased productivity, improved work-life balance, and enhanced access to talent. EDMS plays a pivotal role in supporting these work arrangements by enabling seamless collaboration, access, and management of documents and data from any location. These systems are equipped with advanced search functionalities, facilitating swift retrieval of specific documents. For example, reports from Forbes Media LLC in June 2023 indicate a substantial increase in remote and hybrid work models, with millions of employees expected to work remotely by 2025. Consequently, the rise in remote work is fueling demand for electronic document management systems.

Leading companies in the electronic document management system (EDMS) market are witnessing considerable growth driven by the adoption of artificial intelligence (AI) and machine learning (ML) technologies. These advancements are being integrated into EDMS to improve various aspects of document management, including data processing, decision-making, data security, and overall data quality. The use of AI and ML enhances the ability to address business challenges, ensure compliance with industry standards, analyze historical data, forecast outcomes, and strengthen data security measures. For example, in November 2023, Microsoft Corporation, a prominent US-based tech firm, introduced SharePoint Premium. This solution optimizes electronic document management by leveraging AI and automation to streamline document workflows and reduce manual intervention. AI-powered Intelligent Document Processing (IDP) speeds up data extraction from unstructured sources like invoices and contracts, while machine learning personalizes user experiences by tailoring interfaces to individual preferences. Advanced security capabilities help detect and prevent threats through the analysis of user behavior patterns. Automated compliance features ensure that documents meet regulatory requirements, thereby minimizing the risk of non-compliance. Furthermore, integration with Copilot for Microsoft 365 boosts productivity by providing intelligent support directly within workflow processes.

In March 2024, Document Mountain, a US-based company specializing in converting physical records into digital formats through services such as document scanning, management, and eco-friendly shredding, acquired MEDI for an undisclosed sum. This acquisition is intended to broaden Document Mountain's product portfolio and improve customer service by expanding their geographic footprint and achieving greater operational efficiencies. The strategic acquisition also aims to enhance their offerings and extend their market reach. MEDI, based in India, is a provider of document management software and enterprise content management solutions.

Major companies operating in the electronic document management system market report are Microsoft Corporation, Oracle Corporation, Xerox Corporation, OpenText Corporation, Zoho Corporation, Ideagen Plc, MasterControl, M-Files DMS, DocuWare, Seismic, eFileCabinet, DocuPhase, DocSTAR, Optix, CGI Group Inc., Lucion Technologies, LogicalDOC, Formstack Documents, FileCenter, Fluix, DocOrigin, Alfresco One Software, Dokmee, Evernote Corporation, QT9 QMS.

North America was the largest region in the electronic document management system market in 2024. Asia-Pacific is expected to be the fastest growing region in the forecast period. The regions covered in the electronic document management system market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa. The countries covered in the electronic document management system market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

The electronic document management system market includes revenues earned by entities by providing consulting, integration, and support. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The Electronic Document Management System (EDMS) is a comprehensive solution designed to streamline the creation, storage, control, and organization of both digital and paper documents within a business framework. Functioning as a centralized digital platform, the EDMS facilitates efficient management, retrieval, tracking, and archiving of documents in diverse formats. This system serves as an integral tool for optimizing document-related processes and enhancing overall operational efficiency.

The primary solutions encompass software and services. Services denote the array of functionalities offered by the software to assist organizations in processing, capturing, storing, managing, and tracking documents. These solutions are deployed either on-premises or in the cloud and find application across diverse sectors including government, healthcare, education, legal, banking, financial services, and insurance (BFSI), among others.

The electronic document management system market research report is one of a series of new reports that provides electronic document management system market statistics, including electronic document management system industry global market size, regional shares, competitors with an electronic document management system market share, detailed electronic document management system market segments, market trends and opportunities, and any further data you may need to thrive in the electronic document management system industry. This electronic document management system market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

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