Digital Food Management Global Market Report 2024

The digital food management market size has grown rapidly in recent years. It will grow from $2.52 billion in 2023 to $2.88 billion in 2024 at a compound annual growth rate (CAGR) of 14.1%. The growth observed during the historic period can be attributed to several factors, including increased internet penetration, widespread adoption of smartphones, consumer demand for convenience, the rise of food delivery platforms, and changes induced by the pandemic. The latter, particularly, has played a significant role in altering consumer behavior and accelerating the adoption of digital solutions in various sectors, including the food industry.

The digital food management market size is expected to see rapid growth in the next few years. It will grow to $4.82 billion in 2028 at a compound annual growth rate (CAGR) of 13.8%. The anticipated growth in the forecast period can be attributed to the expansion of e-commerce, the integration of payment systems, the use of social media marketing, the digitization of restaurants, the growth of virtual kitchens, and the increasing popularity of contactless payment and delivery methods. Major trends expected in the forecast period include advancements in autonomous delivery vehicles, the expansion of 5G technology, progress in artificial intelligence (AI) and machine learning (ML), the use of blockchain for food traceability, the implementation of augmented reality menus, restaurant partnerships with delivery apps, and the adoption of blockchain technology to enhance customer trust in the food industry.

The surging demand for convenience in online ordering and contactless dining is poised to drive the expansion of the digital food management market in the foreseeable future. Online ordering and contactless dining services enable customers to place orders and settle payments without close interaction with staff or physical contact with shared surfaces, enhancing safety and efficiency. Digital food management solutions play a pivotal role in optimizing these processes by leveraging automation and real-time data integration to streamline operations and improve customer experience. As indicated by data from the Hotel Tech Report in October 2023, there was a notable increase in the adoption of food delivery apps among American consumers, rising from 38% to 47% from March 2020 to March 2021. Hence, the growing demand for convenience in online ordering and contactless dining serves as a key driver for the growth of the digital food management market.

Leading companies in the digital food management market are spearheading the introduction of cutting-edge technologies, including next-generation Product Lifecycle Management (PLM) solutions, to bolster their market position and profitability. Next-generation PLM solutions in digital food management encompass advanced digital platforms that optimize and integrate all stages of a food product's lifecycle, from conception to disposal, leveraging innovative technologies for enhanced efficiency and collaboration. For instance, in May 2021, Centric Software, a US-based software company, unveiled Centric Food and Beverage PLM, a state-of-the-art web and mobile application platform designed to facilitate team collaboration and strategic decision-making. Equipped with features such as digital boards and product portfolio management, this platform supports various workflows, including 3D and CAD-neutral processes, while seamlessly integrating with enterprise systems to facilitate vendor collaboration and calendar management, thus revolutionizing product lifecycle management in the food and beverage industry.

In May 2023, Deliverect, a SAAS company headquartered in Belgium, completed the acquisition of ChatFood for an undisclosed sum. This strategic move by Deliverect is intended to bolster its digital food ordering capabilities, with a particular emphasis on enhancing services related to social media and QR code-based dine-in experiences. The acquisition allows Deliverect to offer a comprehensive solution for both in-restaurant dining and online food delivery. ChatFood, based in the UAE, specializes in providing social media ordering, order and pay at the table, and loyalty solutions, aligning closely with Deliverect's objectives in expanding its offerings within the food service industry.

Major companies operating in the digital food management market report are Oracle Corporation, Uber Technologies Inc., Block Inc., Booking Holdings Inc., DoorDash Inc., Just Eat Takeaway.com, Roper Technologies Inc., Toast Inc., Grubhub Inc., Deliveroo, Zoho Corp. Pvt. Ltd., Lightspeed POS Inc., CBORD Group Inc., The CBORD Group Inc., AGILYSYS INC., TouchBistro Inc., Kellton Tech Solutions Ltd., HungerRush LLC, Omega Softwares Inc., iNECTA LLC, Tastewise Technologies Ltd., GOFRUGAL Technologies, APICBASE NV, Profileprint PTE LTD.

North America was the largest region in the digital food management market in 2023. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the digital food management market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa. The countries covered in the digital food management market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

Digital food management involves the use of technology and software tools to oversee and optimize different aspects of food production, distribution, storage, and consumption, aiming to enhance efficiency, reduce waste, and improve food safety and sustainability in the food industry.

The primary types of digital food management include software solutions, hardware solutions, and services. Services enhance the efficiency of digital systems used in managing food inventory, sales, and customer interactions in the food industry. Various technologies, such as computer-aided design (CAD), computer-aided engineering (CAE), sales force automation (SFA), and enterprise resource planning (ERP), are employed. These technologies find applications in areas such as food safety, marketing, and others, serving various end-users such as restaurants and cafes, fast-food chains, catering services, hotels and hospitality, food trucks, and other entities in the food industry.

The digital food management market research report is one of a series of new reports that provides digital food management market statistics, including digital food management industry global market size, regional shares, competitors with a digital food management market share, detailed digital food management market segments, market trends, and opportunities, and any further data you may need to thrive in the digital food management industry. This digital food management market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.

The digital food management market consists of revenues earned by entities by providing services such as marketing, inventory management, ordering and delivery, menu planning, and customer engagement. The market value includes the value of related goods sold by the service provider or included within the service offering. The digital food management market consists of sales of inventory management devices, point-of-sale (POS) devices, and food traceability devices. Values in this market are ‘factory gate’ values, that is, the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors, and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.


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