Retail Automation Market Report 2025

This report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market’s historic and forecast market growth by geography.

The retail automation market size has grown rapidly in recent years. It will grow from $20.07 billion in 2024 to $22.59 billion in 2025 at a compound annual growth rate (CAGR) of 12.5%. The growth in the historic period can be attributed to competitive pressures, supply chain complexity, e-commerce growth, rising labor costs, changing consumer behavior.

The retail automation market size is expected to see rapid growth in the next few years. It will grow to $36.03 billion in 2029 at a compound annual growth rate (CAGR) of 12.4%. The growth in the forecast period can be attributed to shift towards omnichannel retail, emphasis on customer experience, demand for contactless solutions, sustainability initiatives, regulatory compliance, enhanced security measures. Major trends in the forecast period include adoption of blockchain for supply chain transparency, growth of autonomous retail solutions, deployment of augmented reality (AR) in retail, emphasis on sustainability, expansion of voice commerce.

The growing consumer demand for faster and more seamless shopping experiences is expected to drive the growth of the retail automation market. Faster and seamless shopping refers to quick transactions, streamlined processes, and minimal friction for customers, such as rapid checkouts, easy navigation, access to product details, and smooth payment methods. This demand for efficiency accelerates the growth of the retail automation market by enhancing customer satisfaction, optimizing processes, and promoting data-driven improvements, which in turn fosters innovation and expansion. Retail automation leverages technology to simplify and speed up the shopping experience, improving efficiency and convenience for consumers. For example, in February 2024, the Census Bureau of the US Department of Commerce reported that e-commerce sales in the fourth quarter of 2023 increased by 7.5% (±1.2%) compared to the same period in 2022, while total retail sales grew by 2.8% (±0.4%). As a result, rising consumer expectations for faster and seamless shopping are driving the growth of the retail automation market.

Major companies operating in the retail automation market are developing advanced technologies, such as the integration of robotics and automation, to serve customers better with advanced features. Integrating robotics and automation refers to incorporating robotic systems and automated processes into various aspects of industrial operations, manufacturing, or other industries. For instance, in August 2023, Dobot, a Japan-based robotic arms producer, launched Nova collaborative robots for retail automation. The first two Nova models have 2 kg and 5 kg payloads for handling retail and physiotherapy tasks, respectively. The Nova Series has multiple safety features to sense human movement intelligently and stops operation in 0.01 seconds upon collision detection. In case of a power outage, Nova automatically freezes in position to ensure the safety of others.

In July 2024, Accenture, an Ireland-based professional services firm, acquired Logic for an undisclosed amount. This acquisition allows Accenture to strengthen its capabilities in digital transformation and data analytics, with a focus on integrating advanced technology solutions to foster innovation for its clients. Logic, a US-based company, is known for its expertise in delivering cutting-edge software and analytics solutions designed to optimize business performance.

Major companies operating in the retail automation market are Samsung Electronics Co. Ltd., Amazon Web Services Inc., Honeywell International Inc., Fujitsu Limited, Posiflex Technology Inc., NCR Corporation, Zebra Technologies Corporation, KUKA AG, Diebold Nixdorf Inc., Casio Computer Co. Ltd., Capillary Technologies, PAX Technology Inc., Datalogic S.p.A, Toshiba Global Commerce Solutions Inc., WiseTech Global group, First Data Corporation, Optimove Inc., Tecsys Inc., ECR Software Corporation, SandenVendo, E&K Automation GmbH, 6 River Systems LLC, Focus Softnet FZ LLC, Vinculum Solutions Pvt. Ltd., Pricer AB, Future Way Technical Services LLC, QR Retail Automation (Asia) Sdn Bhd, Napse, Kiosk & Display LLC, Wincor Nixdorf AG.

North America was the largest region in the retail automation market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the retail automation market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa. The countries covered in the retail automation market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

The retail automation market consists of revenues earned by entities by providing services such as workflow automation, analytics automation, inventory management, point of sale (POS) software, customer relationship management (CRM) software, and e-commerce and supply chain management systems. The market value includes the value of related goods sold by the service provider or included within the service offering. The retail automation market also includes sales point of sale systems and replacement parts. Values in this market are ‘factory gate’ values, that is the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

Retail automation refers to the use of innovative tools and technology to improve processes and ensure efficiency in retail operations. It encompasses a wide range of technologies and solutions that streamline standard operations, such as inventory management, point-of-sale (POS) systems, ordering software, and warehouse management solutions.

The main products of retail automation market covered are point-of-sale (PoS), RFID and barcode, camera, electronic shelf label, warehouse robotics, other products. In-store is used to relate to conditioning or what's available in a department store or supermarket. The products involved are in-store and warehouse which are used by various end user industries including hypermarkets, single item stores, supermarkets, fuel stations, retail pharmacies, and others.

The main products of retail automation market covered are point-of-sale (PoS), RFID and barcode, camera, electronic shelf label, warehouse robotics, other products. In-store is used to relate to conditioning or what's available in a department store or supermarket. The products involved are in-store and warehouse which are used by various end user industries including hypermarkets, single item stores, supermarkets, fuel stations, retail pharmacies, and others.

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

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