Robotic Process Automation (RPA) in Information Technology Market Report 2025

This report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market’s historic and forecast market growth by geography.

The robotic process automation (RPA) in information technology market size has grown exponentially in recent years. It will grow from $1.42 billion in 2024 to $1.78 billion in 2025 at a compound annual growth rate (CAGR) of 25.3%. The growth in the historic period can be attributed to increased demand for cost efficiency, growing demand for process efficiency, rise of automation in legal processes, increasing demand for workflow optimization, rise of automation in manufacturing processes.

The robotic process automation (RPA) in information technology market size is expected to see exponential growth in the next few years. It will grow to $4.48 billion in 2029 at a compound annual growth rate (CAGR) of 25.9%. The growth in the forecast period can be attributed to increasing adoption of artificial intelligence, rise in remote work culture, rise of automation in entertainment and media, increasing complexity of it environments, growth of automation in transportation and logistics. Major trends in the forecast period include integration of machine learning algorithms, shift towards hyper-automation strategies, adoption of automation in agricultural processes, technological advancements, adoption of automation in financial services.

The increase in remote work culture is poised to drive the expansion of the robotic process automation (RPA) information and technology market in the foreseeable future. Remote work culture refers to a business setting where employees have the flexibility to perform their duties from locations outside of traditional office spaces, enabled by advancements in technology such as high-speed internet, cloud computing, and collaboration tools. RPA plays a pivotal role in facilitating remote work culture by automating repetitive tasks, allowing employees to focus on higher-value work irrespective of their location, and promoting collaboration through digital workflows and real-time access to data and applications. For example, the Office for National Statistics (ONS) reported in February 2023 that 44% of UK workers were engaged in some form of remote work, with 16% being full-time remote workers and 28% adopting a hybrid work model, compared to 30% in 2022. Thus, the surge in remote work culture is a driving force behind the growth of the RPA information and technology market.

Leading companies in the RPA information and technology market are innovating to deliver cutting-edge solutions, exemplified by the Next-Gen UiPath Automation Cloud. This technology provides businesses with a comprehensive automation foundation, enabling them to evolve digitally more efficiently and rapidly. For instance, UiPath introduced the Next-Gen UiPath Automation Cloud in May 2022, featuring Automation Cloud Robots and new platform offerings aimed at simplifying automation processes, bolstering security, and broadening access to automation tools for businesses. Automation Cloud Robots, hosted in the UiPath automation cloud, are software-as-a-service (SaaS) robots that allow for the instant deployment of unattended robots without the need for IT resources or infrastructure.

In August 2022, UiPath, a software company based in the US, acquired Re:infer for an undisclosed amount. This acquisition allows UiPath to incorporate advanced natural language processing (NLP) and machine learning capabilities into its platform, enabling the processing of unstructured communication data and converting it into actionable insights. Re:infer, a UK-based software company, specializes in natural language processing (NLP) and communications mining.

Major companies operating in the robotic process automation (RPA) in information technology market are International Business Machines Corporation, SAP SE, Tata Consultancy Services, NICE Ltd., Pegasystems Inc., Verint Systems Inc., Automation Anywhere Inc., UiPath Inc., BlackLine Inc., Blue Prism Group PLC, EdgeVerve Systems Limited, HelpSystems LLC, Kofax Inc., Nintex Pty Ltd., Syntellect Inc., WorkFusion Inc., AntWorks Pte. Ltd., ABBYY USA Software House Inc., Jacada Inc., ElectroNeek Robotics Inc., Redwood Software Inc., OpenConnect Systems Inc., AutomationEdge Technologies Inc., Celaton Ltd., AutomationHero Inc., Kryon Systems Ltd.

North America was the largest region in the robotic process automation (RPA) in information technology market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the robotic process automation (rpa) in information technology market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa. The countries covered in the robotic process automation (rpa) in information technology market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

The robotic process automation (RPA) in information technology market consists of revenues earned by entities by providing services such as implementation, consulting, automated data entry and migration, workflow automation, cybersecurity operations, and legacy system modernization. The market value includes the value of related goods sold by the service provider or included within the service offering. The robotic process automation (RPA) in information technology market also includes sales of computers, internet connectivity, peripheral devices, virtual machines, storage, and security infrastructure. Values in this market are ‘factory gate’ values, that is the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

Robotic Process Automation (RPA) in information technology involves the use of software bots to mimic human behavior on digital systems, streamlining repetitive operations across departments and applications. RPA plays a crucial role in digital transformation by effectively automating mundane and repetitive tasks. Organizations leverage RPA technology to enhance productivity, reduce errors, cut costs, and free up employees to focus on strategic initiatives and innovation.

The primary tools used in Robotic Process Automation (RPA) in information technology include model-based applications and process-based applications. Model-based applications utilize models to describe various aspects of an application's functionality, behavior, and structure. Technologies involved in RPA encompass back-office data-driven processes, voice recognition, digital detection, remote infrastructure management, interactive voice response (IVR) systems, and internet retailers and service providers. Services related to RPA include professional services and training services.

The robotic process automation (RPA) in information technology market research report is one of a series of new reports that provides robotic process automation (RPA) in information technology market statistics, including robotic process automation (RPA) in information technology industry global market size, regional shares, competitors with a robotic process automation (RPA) in information technology market share, detailed robotic process automation (RPA) in information technology market segments, market trends and opportunities, and any further data you may need to thrive in the robotic process automation (RPA) in information technology industry. This robotic process automation (RPA) in information technology market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

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