Managed Infrastructure Services Global Market Report 2024

The managed infrastructure services market size has grown rapidly in recent years. It will grow from $108.39 billion in 2023 to $120.74 billion in 2024 at a compound annual growth rate (CAGR) of 11.4%. The growth observed in the past period can be credited to the implementation of digital transformation initiatives, heightened intricacies within IT environments, a concentrated emphasis on cost optimization, a surge in cybersecurity considerations, and a notable transition towards managed cloud services.

The managed infrastructure services market size is expected to see rapid growth in the next few years. It will grow to $183.81 billion in 2028 at a compound annual growth rate (CAGR) of 11%. The anticipated growth in the upcoming period can be ascribed to the swift embrace of hybrid and multi-cloud environments, a concentrated emphasis on digital innovation and agility, the escalating intricacy of the IT security landscape, the widening scope of edge computing, and a heightened focus on sustainable IT practices. Key trends projected for the forecast period encompass the prevalence of automation and AI-driven operations, a notable shift towards outcome-based pricing models, the convergence of managed services and DevOps practices, an increased emphasis on security-as-a-service, and the expansion of edge computing services.

The managed infrastructure services market is poised for growth, driven by the increasing expansion of cloud-based technology. Cloud-based technology involves the delivery of computing services, resources, and applications over the internet. It eliminates the need for organizations to make substantial investments in physical infrastructure, maintenance, and operational costs. Managed infrastructure services leverage cloud-based technology to automate and manage scalable, flexible, and resilient IT infrastructure solutions. By doing so, these services optimize operations and enable organizations to focus on their core business objectives. Eurostat reported that in December 2023, 45.2% of EU enterprises purchased cloud computing services, marking a 4.2% increase compared to 2021. Cloud infrastructure is widely utilized, with approximately 44% of conventional small businesses, 66% of small tech companies, and 74% of enterprises leveraging cloud services. The growing adoption of cloud-based technology is a key driver behind the managed infrastructure services market's growth.

Leading companies in the managed infrastructure services sector are actively developing innovative solutions, such as managed cloud services, to maintain a competitive edge. Managed cloud services involve comprehensive IT solutions provided by third-party service providers to manage and optimize their clients' cloud-based infrastructure, platforms, applications, and services. In October 2023, Rackspace Technology Inc., a prominent US-based cloud computing company, introduced Rackspace Managed Cloud (RMC). This solution, powered by the Rackspace cloud management platform, manages the complete lifecycle of various cloud components. RMC aims to revolutionize multi- and hybrid cloud management by offering a fully managed service that simplifies the complexities of cloud operations. The benefits include reduced operational costs, improved scalability, enhanced security, and increased agility in adopting new technologies.

In January 2024, Accenture plc, an Ireland-based information technology company, successfully acquired NaviSite Inc. for an undisclosed amount. This strategic move scales Accenture’s application and infrastructure managed services capabilities, aiding clients across North America in modernizing their information technology infrastructure for the AI era. NaviSite Inc., the acquired company, is a US-based cloud service provider specializing in managed infrastructure services.

Major companies operating in the managed infrastructure services market are Amazon.com Inc., Alphabet Inc., Microsoft Corporation, Verizon Communications Inc., AT&T Inc., Deutsche Telekom AG, Dell Technologies Inc., Accenture plc, International Business Machines Corporation, Cisco Systems Inc., Fujitsu Limited, Canon Inc., Hewlett Packard Enterprise Company, Toshiba Corporation, Tata Consultancy Services Limited, Telefonaktiebolaget LM Ericsson, Nokia Corporation, Cognizant Technology Solutions Corporation, Ricoh Company Ltd., DXC Technology Company, Atos SE, Konica Minolta Inc., Xerox Corporation, Lexmark International Inc., Citrix Systems Inc.

North America was the largest region in the managed infrastructure services market in 2023. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the managed infrastructure services market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa. The countries covered in the managed infrastructure services market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

Managed infrastructure services (MIS) involve entrusting the responsibilities of managing IT infrastructure to an external service provider. This encompasses overseeing and maintaining different elements of an organization's IT infrastructure, including servers, storage, networking, and security systems.

The primary categories of managed infrastructure services include remote system management and monitoring, disaster recovery, business continuity services, information security audits, and assessments, among others. Remote system management and monitoring entail continuous supervision and upkeep of information technology systems and networks from a remote location to ensure optimal performance and reliability. These services are deployed both on-premise and in the cloud, catering to diverse end-users such as banking, financial services, and insurance (BFSI), healthcare, manufacturing, information technology and telecommunications, defense and government, retail, energy and utilities, among others.

The managed infrastructure services market research report is one of a series of new reports that provides managed infrastructure services market statistics, including managed infrastructure services industry global market size, regional shares, competitors with a managed infrastructure services market share, detailed managed infrastructure services market segments, market trends and opportunities, and any further data you may need to thrive in the managed infrastructure services industry. This managed infrastructure services market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.

The managed infrastructure services (MIS) market consists of revenues earned by entities by providing services such as infrastructure monitoring and management, network management, server management, recovery services, performance analytics, and vendor management. The market value includes the value of related goods sold by the service provider or included within the service offering. The managed infrastructure services (MIS) market also includes sales of monitoring and management tools, security software, recovery software, and network management software that are used in providing the services. Values in this market are ‘factory gate’ values, that is, the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors, and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.


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