Managed Information Services Global Market Report 2024

The managed information services market size has grown rapidly in recent years. It will grow from $277.66 billion in 2023 to $324.67 billion in 2024 at a compound annual growth rate (CAGR) of 16.9%. The growth observed during the historic period can be attributed to several factors, including the remote work trend, widespread adoption of cloud technology, the escalating threat landscape of cybersecurity, and an increase in data breaches. Additionally, the growing complexity of IT infrastructure has played a significant role in driving this growth.

The managed information services market size is expected to see rapid growth in the next few years. It will grow to $595.16 billion in 2028 at a compound annual growth rate (CAGR) of 16.4%. The anticipated growth in the forecast period can be ascribed to various factors, including the rise in regulatory requirements, continuous evolution of the cyber threat landscape, increased emphasis on data analytics and business intelligence, a focus on environmental and social responsibility, and ongoing digital transformation initiatives. Noteworthy trends expected in the forecast period involve the extended utilization of artificial intelligence (AI) and machine learning (ML), the expansion of edge computing, leveraging blockchain for data integrity and security, integration of 5G services, and the application of advanced data analytics to derive AI-driven insights.

The managed information services market is anticipated to experience significant growth, driven by an increasing focus on cybersecurity. Cybersecurity measures are essential for safeguarding computer systems, networks, and digital assets against unauthorized access, attacks, and security breaches. This heightened emphasis on cybersecurity is a response to the rising sophistication of cyberattacks, the surge in cybercrime, and the expanding attack surface resulting from technological advancements. Managed information services (MIS) play a pivotal role in cybersecurity, offering organizations a proactive and comprehensive approach to protect their information systems and data. For instance, according to the UK Department for Science, Innovation, and Technology, cybercrime affected 11% of businesses and 8% of charities collectively in 2022, with notable increases in medium-sized and large companies as well as high-income charities in 2023. Consequently, the growing emphasis on cybersecurity is a key driver of the managed information services market.

Major players in the managed information services sector are increasingly concentrating on the development of cutting-edge solutions, such as the Edge Platform for Scaling AI Applications, to gain a competitive advantage. This platform empowers enterprises by simplifying the development, deployment, and management of edge AI applications. In February 2024, Intel Corporation, a prominent US-based technology company, launched its new Edge Platform for scaling AI applications. The platform aims to streamline the development and deployment of edge AI applications, enabling enterprises to build, deploy, run, secure, and manage edge and AI solutions at scale with cloud-like simplicity. The objective is to accelerate time-to-scale deployment, improve total cost of ownership (TCO), and achieve higher returns on investment.

In June 2022, Kaseya Limited, a leading U.S.-based company specializing in providing comprehensive information technology (IT) solutions, completed the acquisition of Datto Inc. for $6.2 billion. This strategic move aimed to enhance Kaseya's IT Complete platform by incorporating a broader array of best-in-class solutions, with a focus on boosting managed service provider (MSP) efficiency and profitability. Datto Inc., the acquired company, is based in the United States and is recognized for providing managed information services.

Major companies operating in the managed information services market are Microsoft Corporation, Verizon Communications Inc., Deutsche Telekom AG, Nippon Telegraph and Telephone Corporation, Dell Technologies Inc., Accenture PLC, International Business Machines Corporation, Cisco Systems Inc., Orange Business Services, Hewlett-Packard Enterprise Company, Fujitsu Ltd, Nokia Solutions and Networks Oy, Tata Consultancy Services Limited, Capgemini SE, Cognizant Technology Solutions Corporation, Infosys Limited, DXC Technology Company, CenturyLink Inc., VMware Inc., Atos SE, HCL Technologies Limited, Rackspace Inc., Wipro Ltd, BMC Software Inc., Unisys Corporation.

North America was the largest region in the managed information services market in 2023. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the managed information services market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa. The countries covered in the managed information services market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

Managed Information Services (MIS), also commonly known as managed service providers (MSPs), encompass the outsourcing of comprehensive IT management and maintenance tasks. This includes a spectrum of crucial responsibilities such as network management, data storage, cybersecurity, software updates, help desk support, and strategic IT planning. The primary goal of MIS providers is to guarantee the reliability, security, and efficiency of an organization's IT operations. By delegating these tasks to MSPs, businesses can concentrate on their core activities, confident in the knowledge that their IT infrastructure is in the hands of expert professionals providing management and support.

The primary categories of Managed Information Services encompass Managed Networks, Managed Infrastructure, Managed Communication, Managed Security, and Managed Data Center. Managed Networks involve the delegation of network-related responsibilities to a third-party service provider, covering essential functions such as data backup, recovery, network monitoring, security, human resources, and system management. These services are adaptable, allowing deployment both on-premise and in the cloud. They find application across diverse industries such as energy and utility, healthcare, financial services, manufacturing, BFSI, government, IT, telecommunications, and more.

The managed information services market research report is one of a series of new reports that provides managed information services market statistics, including managed information services industry global market size, regional shares, competitors with a managed information services market share, detailed managed information services market segments, market trends and opportunities, and any further data you may need to thrive in the managed information services industry. This managed information services market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.

The managed information services market includes revenues earned by entities by providing services such as cybersecurity services, cloud services, IT consulting and strategic planning, and virtualization services. The market value includes the value of related goods sold by the service provider or included within the service offering. The value of goods in this market includes related services sold by the creators of the goods.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.


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