Digital Transaction Management Global Market Report 2024

The digital transaction management market size has grown exponentially in recent years. It will grow from $11.32 billion in 2023 to $14 billion in 2024 at a compound annual growth rate (CAGR) of 23.6%. The expansion observed in the historical period can be credited to the digitization of business processes, the enactment of E-signature legislation, advancements in mobile technology, the prevalence of cloud computing, growing concerns about cybersecurity, and the emphasis on compliance measures.

The digital transaction management market size is expected to see exponential growth in the next few years. It will grow to $32.4 billion in 2028 at a compound annual growth rate (CAGR) of 23.3%. The anticipated growth in the forecast period can be ascribed to the integration of blockchain, advancements in artificial intelligence and automation, the adoption of advanced authentication methods, expanded integration within ecosystems, and the evolving landscape of regulatory and compliance standards. Key trends expected in the forecast period encompass the integration of advanced security measures, the expansion of cross-border digital transaction management (DTM) solutions, the emergence of industry-specific DTM solutions, a heightened focus on user collaboration and workflows, and the ongoing evolution of mobile DTM solutions.

The surge in demand for cloud services is anticipated to drive the expansion of the digital transaction management market in the foreseeable future. Cloud services, which involve delivering computing services over the internet (the cloud), offer flexible resources and are witnessing rapid growth due to their scalability, cost-effectiveness, and adaptability to various computing requirements. These services facilitate the seamless integration and secure storage of digital transaction data, thereby enhancing efficiency and accessibility in digital transaction management. For instance, in December 2023, the European Commission (EC) reported that 42.5% of enterprises in the European Union (EU) purchased cloud computing services, representing a 4.2% increase from 2021. Primarily utilized for email, file storage, and office software, this trend underscores the pivotal role of cloud services in propelling the digital transaction management market's growth.

Key players in the digital transaction management market are intensifying their efforts to develop advanced products to gain a competitive advantage, exemplified by opus 2 transaction management. This solution is tailored to assist legal professionals in various legal transactions, including mergers and acquisitions (M&A), due diligence, and other transactional activities. For example, in August 2023, Opus 2, a UK-based cloud-based legal technology solution provider, unveiled opus 2 transaction management to streamline and enhance M&A transactions for corporate lawyers while minimizing write-offs and enhancing the client experience. The software boasts streamlined workflow processes, portals, issue flagging mechanisms, comprehensive analytics, templates, and adherence to best practices. Leveraging firm-specific templates, it enables the incorporation of accumulated knowledge and experience, simplifying the capture of best practices for efficient transaction management.

In November 2021, Namirial SpA, a software company headquartered in Italy, acquired Netheos SAS for an undisclosed sum. This strategic acquisition is geared towards enriching Namirial's product portfolio through the addition of customer onboarding and Know Your Customer (KYC) solutions. Furthermore, it aims to solidify Namirial's position as a pan-European leader in digital trust services. Netheos SAS, based in France, specializes in providing digital transaction management and customer onboarding solutions.

Major companies operating in the digital transaction management market are SAP SE, Adobe Inc., Wolters Kluwer N.V., DocuSign Inc., Entrust Corp., Kofax Inc., OneSpan, Mitek Inc., Nitro Software Inc., PandaDoc, GetAccept, PactSafe, eDOC Innovations, InsureSign, Nintex USA Inc., Formstack Sign, Accusoft Corporation, SignNow, SignEasy, Namirial, SignRequest, eSignLive, Legalesign, ZorroSign Inc., HelloSign, Sertifi Inc., DocuFirst.

North America was the largest region in the digital transaction management market in 2023. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the digital transaction management market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa. The countries covered in the digital transaction management market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

Digital transaction management (DTM) involves the systematic administration, facilitation, and optimization of diverse digital transactions and document-centric processes within an organization. Employing digital technologies, DTM aims to enhance the efficiency of workflows related to documents, signatures, and approvals.

The primary categories of digital transaction management encompass hardware, software, and services. Hardware refers to the tangible components of a computer system or electronic device, including the central processing unit (CPU), memory, storage devices, and peripherals. These components find applications across various sectors such as retail, healthcare, information technology (IT) and telecommunications, manufacturing, banking, financial services, and insurance (BFSI), travel and transportation, government, among others. End-users, ranging from large enterprises to small and medium enterprises (SMEs), widely utilize these hardware components.

The digital transaction management market research report is one of a series of new reports that provides digital transaction management market statistics, including digital transaction management industry global market size, regional shares, competitors with a digital transaction management market share, detailed digital transaction management market segments, market trends and opportunities, and any further data you may need to thrive in the digital transaction management industry. This digital transaction management market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.

The digital transaction management market consists of revenues earned by entities by providing services such as electronic signatures, document storage and management, audit trails, and reporting. The market value includes the value of related goods sold by the service provider or included within the service offering. The digital transaction management market also includes sales of payment processing solutions, electronic forms software, collaboration tools, and document management systems. Values in this market are ‘factory gate’ values, that is the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors, and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.


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