Crisis Management Software Market Report 2025

This report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market’s historic and forecast market growth by geography.

The crisis management software market size has grown strongly in recent years. It will grow from $5.35 billion in 2024 to $5.73 billion in 2025 at a compound annual growth rate (CAGR) of 7.2%. The growth in the historic period can be attributed to growing concerns about global security, increasing complexity of supply chains, the escalating threat of cyberattacks, public and private sector collaboration, growing awareness about the importance of crisis preparedness.

The crisis management software market size is expected to see strong growth in the next few years. It will grow to $7.58 billion in 2029 at a compound annual growth rate (CAGR) of 7.3%. The growth in the forecast period can be attributed to the proliferation of mobile devices, organizations prioritize business continuity planning, growing organizational complexity demands, government initiatives promoting crisis preparedness. Major trends in the forecast period include rise in the development and utilization of mobile applications, integration of internet of things (IoT) devices, blockchain for security, user-friendly interfaces, predictive analytics.

The increasing frequency of natural disasters is expected to drive the growth of the crisis management software market in the future. Natural disasters are catastrophic events that can lead to widespread destruction, loss of life, and significant disruptions to daily life. Human activities, such as deforestation, land-use changes, and alterations to natural ecosystems, can heighten vulnerability to certain natural disasters. Crisis management software facilitates communication, streamlines emergency operations, and improves decision-making, enabling effective response strategies and reducing the impact on affected areas. For example, a report from the National Centers for Environmental Information (NCEI), a U.S. government agency, revealed that in January 2024, there were 28 confirmed weather and climate disaster events in the United States, each resulting in losses exceeding $1 billion. These incidents included one drought, four floods, 19 severe storms, two tropical cyclones, one wildfire, and one winter storm. Additionally, a report from the Fair Tech Institute, a Singapore-based non-profit organization, indicated that the annual occurrence of natural disasters could increase by 37% between 2025 and 2029. Thus, the growing occurrence of natural disasters is a key factor driving the growth of the crisis management software market.

Key players in the crisis management software market are increasingly focusing on developing advanced solutions to meet the evolving needs of organizations facing crisis situations. One such innovation is AI-powered incident assistants, which leverage artificial intelligence algorithms to assist in managing and responding to incidents or emergencies. For example, Blameless, a US-based software company, introduced an AI-powered Incident Assistant feature in February 2024. This feature condenses vast amounts of communication data into concise incident summaries in milliseconds, providing immediate clarity on the status of incidents. By revolutionizing the briefing process and keeping stakeholders informed in real-time, AI-powered incident assistants enable organizations to respond more effectively to crises while ensuring privacy and compliance with data protection regulations.

In January 2022, Infinite Blue, a software solutions provider headquartered in the United States, acquired Groupdolists for an undisclosed sum. This strategic acquisition is poised to enable Infinite Blue to provide its clientele with a more comprehensive and integrated solution for effectively managing incidents and crises. Groupdolists, also based in the US, specializes in offering an incident and crisis management response platform.

Major companies operating in the crisis management software market are Lockheed Martin Corporation, International Business Machines Corporation, Honeywell International Inc., Motorola Solutions, Blackboard Inc., Everbridge Inc., AlertMedia, OnSolve, xMatters Inc., Resolver, ARCOS LLC, Agility Recovery, LogicGate, Eccentex Corporation, LiveSafe Inc., Juvare LLC, The Response Group Inc., CrisisGo Inc., RockDove Solutions, Crisis Management Solutions Inc., Regroup Mass Notification, Crisis Track, Bryghtpath LLC, RiskWatch International, Assurance Software, Rave Mobile Safety, Noggin, MissionMode Solutions Inc.

North America was the largest region in the crisis management software market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the crisis management software market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa. The countries covered in the crisis management software market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

The crisis management software market consists of revenues earned by entities by providing services such as resource management, emergency planning, documentation, and incident reporting and tracking. The market value includes the value of related goods sold by the service provider or included within the service offering. The crisis management software market also includes sales of incident tracking systems, emergency notification systems, and data analytics and visualization tools. Values in this market are ‘factory gate’ values, that is the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

Crisis management software comprises a specialized suite of tools and applications meticulously crafted to aid organizations in the planning, coordination, and execution of effective responses to crises, emergencies, or disruptions. This software serves to streamline communication, resource allocation, and decision-making processes during emergencies, thereby augmenting organizations' capacity to respond to and recover from crises with efficiency.

The primary components of crisis management software encompass solutions and services. The solution component acts as a modular element, optimizing incident response, communication, and decision-making processes to enhance the overall functionality of the system during emergencies. Deployment modes include cloud and on-premise, catering to organizations of various sizes such as small and medium-sized enterprises (SMEs) and large enterprises. Applications within this software category include business continuity, risk assessment and analysis, emergency notification systems, training and simulation, family reunification, among others. These applications find utility across different verticals, including government and defense, healthcare, information technology (IT) and telecommunications, banking, financial services, and insurance (BFSI), energy and utilities, education, and other sectors.

The crisis management software research report is one of a series of new reports that provides crisis management software market statistics, including the crisis management software industry's global market size, regional shares, competitors with an crisis management software market share, detailed crisis management software market segments, market trends and opportunities, and any further data you may need to thrive in the crisis management software industry. This crisis management software market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenarios of the industry.

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

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