User Provisioning Market Report 2025

This report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market’s historic and forecast market growth by geography.

The user provisioning market size has grown rapidly in recent years. It will grow from $9.94 billion in 2024 to $11.71 billion in 2025 at a compound annual growth rate (CAGR) of 17.9%. The growth in the historic period can be attributed to the rise of cyber threats, adoption of cloud computing, identity governance, complex IT environments, and identity management awareness.

The user provisioning market size is expected to see rapid growth in the next few years. It will grow to $22.35 billion in 2029 at a compound annual growth rate (CAGR) of 17.5%. The growth in the forecast period can be attributed to biometric authentication, blockchain-based identity management, continuous monitoring, self-service provisioning, and focus on user experience. Major trends in the forecast period include adaptive access control, regulatory compliance automation, hybrid identity management, collaborative identity management, and zero trust architecture adoption.

The projected upsurge in the user provisioning market is driven by the expanding adoption of cloud-based software systems. These platforms, accessible via the internet, offer scalability, flexibility, cost-efficiency, and remote accessibility, stimulating their uptake across diverse industries. User provisioning, entailing the administration of user accounts and access within cloud infrastructures, is indispensable for ensuring data security, regulatory compliance, and operational effectiveness. Eurostat's December 2023 report highlighted a notable increase, with 45.2% of EU enterprises investing in cloud computing services, reflecting a 4.2 percentage point rise compared to 2021. This trend underscores the instrumental role of cloud-based software systems in propelling the user provisioning market's growth trajectory.

Leading entities in the user provisioning domain are leveraging innovation to bolster their market standing, with a particular emphasis on auto-provisioning tools. These solutions streamline user provisioning workflows by automating account setup, access permissions, and rights allocation based on predetermined parameters. In June 2023, Callroute unveiled an auto-provisioning tool tailored for Microsoft Teams, designed to streamline administrative tasks and mitigate manual errors. The tool facilitates the creation of user profiles for various departments and roles, simplifying package assignments for new recruits. It automates policy configurations and phone number assignments based on user location, resulting in substantial cost reductions and operational efficiencies, with an estimated 71% decrease in user management expenses.

In February 2022, Clearlake Capital Group, L.P., a US-based private equity firm, acquired Quest Software for $5.4 billion. This acquisition allows Clearlake Capital to enhance its portfolio by leveraging Quest Software's expertise in user provisioning solutions. Quest Software Inc., a US-based company, specializes in automating administrative tasks, including user provisioning and de-provisioning.

Major companies operating in the user provisioning market are Microsoft Corporation, Dell Inc., Hitachi Ltd., The International Business Machines Corporation, Oracle Corporation, Broadcom Inc., SAP SE, ATOS SE, Motorola Solutions Inc., Okta Inc., Zoho Corp. Pvt. Ltd., SolarWinds Corp., CyberArk Software Ltd., Happiest Minds Technologies Limited, SailPoint Technologies Holdings Inc., Centrify Corporation, OneLogin Inc., CloudEagle, CA Technologies Inc., EmpowerID, Avatier Corp.

North America was the largest region in the user provisioning market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the user provisioning market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East and Africa. The countries covered in the user provisioning market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

The user provisioning market includes revenues earned by entities by providing services such as identity management, authentication services, and authorization services. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

User provisioning refers to the systematic process of establishing and managing user accounts and access privileges within an organization's systems and applications. This involves configuring, modifying, and removing user accounts, as well as managing permissions and resources to ensure individuals have appropriate access rights throughout their lifecycle within the organization.

The primary types of user provisioning encompass solutions and services. A solution refers to software or a platform designed to address specific organizational needs or challenges. It can be deployed both in the cloud and on-premises, catering to organizations of various sizes including large enterprises and small and medium-sized enterprises (SMEs). These solutions find applications across various industry verticals such as government, telecommunications, information technology, banking, financial services, insurance (BFSI), manufacturing, retail, healthcare, and others.

The user provisioning market research report is one of a series of new reports that provides user provisioning market statistics, including user provisioning industry global market size, regional shares, competitors with a user provisioning market share, detailed user provisioning market segments, market trends and opportunities, and any further data you may need to thrive in the user provisioning industry. This user provisioning market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

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