Cleaning Service Software Global Market Report 2024

The cleaning service software market size has grown strongly in recent years. It will grow from $1.63 billion in 2023 to $1.79 billion in 2024 at a compound annual growth rate (CAGR) of 9.9%. The expansion observed during the historical period can be attributed to several factors, including heightened market competition and industry consolidation, a growing demand for automation in cleaning services, adherence to regulatory compliance and quality standards, an increasing focus on enhancing customer experience, and the rise of service-based business models within the industry.

The cleaning service software market size is expected to see strong growth in the next few years. It will grow to $2.65 billion in 2028 at a compound annual growth rate (CAGR) of 10.3%. The anticipated growth in the forecast period can be attributed to several key factors, including the adoption of sustainable practices and the increasing demand for sustainability within the cleaning industry, driven by environmental concerns. Additionally, the global response to the pandemic has heightened awareness of cleanliness and hygiene, further stimulating demand for cleaning services. The shift towards smart buildings, propelled by advancements in technology, is also expected to contribute to market growth. Moreover, as economies recover and grow, there will likely be an increase in demand for cleaning services across various sectors.

The burgeoning expansion of the hospitality sector is anticipated to drive the advancement of the cleaning service software market in the foreseeable future. Comprising establishments offering accommodation, dining, entertainment, and ancillary services, the hospitality industry includes hotels, restaurants, bars, resorts, and event planning firms. This growth is propelled by factors such as globalization, escalating disposable incomes, and heightened consumer demand for travel and leisure experiences. Cleaning service software finds application in the hospitality sector to optimize housekeeping operations, streamline cleaning schedules, assign tasks to personnel, monitor inventory, and ensure the effective upkeep of guest rooms and facilities. For example, as reported by Eurostat, the statistical office of the European Union based in Luxembourg, in the third quarter of 2023, guests spent a cumulative total of 309.4 million nights in short-term rental accommodations across the EU, facilitated by platforms such as Airbnb, Booking, Expedia Group, and TripAdvisor, reflecting a 13.4% upsurge compared to the corresponding period in 2022. Furthermore, in the initial nine months of 2023, guests spent over 546.2 million nights in EU short-term rental accommodations reserved through online platforms, indicating substantial growth compared to the same timeframe in 2022, which recorded 488.6 million nights, denoting an 11.8% increase. Consequently, the expanding hospitality industry serves as a key catalyst propelling the expansion of the cleaning service software market.

Key players in the cleaning service software market are committed to developing innovative products such as TEAM Lite to maintain a competitive edge. TEAM Lite is a digital solution featuring a clear and intuitive interface, easily navigable features, and simplified workflows, designed to empower cleaning professionals to efficiently manage tasks without extensive training or technical expertise. In March 2022, TEAM Software, a US-based software company launched TEAM Lite caters specifically to small cleaning businesses, offering a range of features including a cleaning mobile app for field data collection, customer relationship management (CRM), account management, dispatching, reporting, and more. With a focus on residential and commercial cleaning companies with fewer than 100 employees, TEAM Lite aims to drive operational efficiency, improve communication, and enhance service performance for these businesses.

In January 2023, Zvoove Group, a Germany-based staffing and cleaning software company, acquired Fortytools GmbH, a Germany-based software company specializing in digital control and management software for cleaning and service companies. This strategic acquisition is expected to enable Zvoove Group to expand its portfolio of digitalization solutions for smaller cleaning service providers, strengthening its position in the segment and enabling the company to address a broader market with innovative Software as a Service (SaaS) offerings. Through this acquisition, Zvoove Group aims to enhance its capabilities in serving the evolving needs of the cleaning service software market.

Major companies operating in the cleaning service software market are Verizon Connect, Broadcom Inc., Workwave LLC, Jobber, eMaint Enterprises LLC, GoCanvas, FieldAware US Inc., Repsly Inc., ZenMaid Software Inc., Loc8 IT, Kickserv Inc., Housecall Pro, Ergos Software Inc., Payzerware, Westrom Software, Swept Technologies, Maidily, Vonigo, ServiceCEO Inc., ServiceTitan Inc., WorkWave, RazorSync LLC, CleanTie.

Asia-Pacific was the largest region in the cleaning service software market in 2023. North America is expected to be the fastest-growing region in the forecast period. The regions covered in the cleaning service software market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East and Africa.

The countries covered in the cleaning service software market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

Cleaning services software refers to specialized digital tools tailored to streamline and optimize the management of cleaning businesses. This software serves to streamline operations, facilitate communication, enhance customer service, and boost efficiency for cleaning and janitorial companies. It achieves this by automating administrative tasks and offering valuable insights into business performance.

The primary types of cleaning service software include cloud-based and web-based solutions. Cloud-based software refers to applications, data storage, or computing resources that are hosted, managed, and accessed remotely via the internet, eliminating the need for local hardware or infrastructure. These solutions find applications across various sectors, catering to both small and medium enterprises (SMEs) and large enterprises. Industries benefiting from such software include maid services, moving services, lawn care, carpet cleaning, and car care, among others.

The cleaning service software market research report is one of a series of new reports that provides cleaning service software market statistics, including cleaning service software industry global market size, regional shares, competitors with a cleaning service software market share, detailed cleaning service software market segments, market trends and opportunities, and any further data you may need to thrive in the cleaning service software industry. This cleaning service software market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.

The cleaning services software market consists of revenues earned by entities by providing services such as scheduling, online booking, client communication, invoicing, billing, and reporting. The market value includes the value of related goods sold by the service provider or included within the service offering. The cleaning services software market also includes sales of scheduling and dispatching software, employee management software, client management software, workflow automation software, and implementation and supply management software. Values in this market are ‘factory gate’ values, that is the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.


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