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Credit Card Collections: Best Practices - Webinar (Recorded)

  • Webinar

  • 60 Minutes
  • June 2024
  • Lorman Business Center, Inc.
  • ID: 5972434

Understand the collections-related compliance obligations and the penalties that may result from violations.

We live in an increasingly cashless society. Credit cards are ubiquitous, used daily in billions of transactions. The credit card industry therefore continues to face threats of litigation and regulatory and enforcement scrutiny. Credit card collections are subject to a litany of statutes, regulations, and governmental oversight. Stakeholders are subject to extensive rules under a wide range of statutes, including the Fair Debt Collections Practices Act, Fair Credit Reporting Act, and the Telephone Consumer Protection Act, amongst several others. This presentation will discuss the significant collections-related legal obligations for the credit card industry, and will outline common pitfalls and solutions.

Learning Objectives

  • You will be able to define …. important collections-related compliance obligations and the penalties that may result from violations.
  • You will be able to discuss the latest laws, strategies, and challenges for credit card issuers and associated contractors on collections issues.
  • You will be able to identify frequently litigated collections issues of relevance to the credit card industry.
  • You will be able to recognize solutions to many significant collections-related legal risks facing credit card issuers and related contractors.

Agenda

Fair Debt Collections Practices Act (FDCPA) and State Court Analogs

  • Application
  • Common Violations
  • Regulation F
  • Damages

Fair Credit Reporting Act (FCRA)

  • Application
  • Common Violations
  • Damages

Gramm-Leach-Bliley Act (GLBA)

  • Application
  • Common Violations
  • Damages

State UDAP Statutes

  • Application
  • Common Violations
  • Damages

Telephone Consumer Protection Act (TCPA)

  • Application
  • Common Violations
  • Damages

Speakers

  • Adam M. Kaplan
  • Adam M. Kaplan,
    Stradley Ronon Stevens & Young, LLP


    • Associate, Stradley Ronon Stevens & Young, LLP
    • Practice focused on consumer lending and financial services litigation, with a primary focus on defending claims against financial services companies, including claims under the FDCPA, FCRA, TILA, and RESPA, as well as class-action, deceptive trade practices, and fraud claims
    • Counsels clients on regulatory compliance and risk assessment and advises on enforcement actions and investigations
    • Defends both single-plaintiff and class-action lawsuits against banks, mortgage lenders and servicers, student lenders, auto finance companies, debt collection companies, and other financial services institutions
    • J.D. degree, Rutgers Law School; B.A. degree, Northwestern University

  • Eric M. Hurwitz
  • Eric M. Hurwitz,
    Stradley Ronon Stevens & Young, LLP


    • Partner in the office of Stradley, Ronon, Stevens & Young, LLP
    • Co-chair of the firm’s financial services litigation practice group
    • Practice focused on defending financial institutions from claims arising out of nearly every type of consumer and commercial financial product
    • Defends both single plaintiff and class action lawsuits against banks, mortgage lenders and servicers, student lenders, credit card companies, auto finance companies, debt collection companies and other financial services institutions
    • Conducts regular seminars and workshops on numerous consumer finance topics.
    • Author of publications concerning the mortgage industry, including servicing regulations promulgated by the Consumer Financial Protection Bureau and standing challenges to foreclosures
    • New Jersey Law Journal, 40 under 40, comprised of the top 40 young professionals in the New Jersey legal community; South Jersey Biz, Best Attorneys in Business for litigation
    • B.A. degree, University of Texas at Austin; J.D. degree, Boston University School of Law
    • Can be contacted at ehurwitz@stradley.com or 856-321-2406

Who Should Attend

This live webinar is designed for attorneys, credit and collection managers, presidents, vice presidents, business owners and managers, lending professionals, bankers, and accountants.