The patient self-service kiosk market size has grown rapidly in recent years. It will grow from $1.05 billion in 2023 to $1.26 billion in 2024 at a compound annual growth rate (CAGR) of 19.1%. The expansion observed in the historical period can be attributed to several factors. These include regulatory compliance requirements that necessitated the adoption of innovative solutions, the upward trend in healthcare costs prompting the search for cost-effective alternatives, initiatives focused on providing patient-centric care, the growing volume of patients seeking healthcare services, and the increasing demand for contactless solutions in response to health and safety concerns.
The patient self-service kiosk market size is expected to see rapid growth in the next few years. It will grow to $2.55 billion in 2028 at a compound annual growth rate (CAGR) of 19.3%. Anticipated growth in the forecast period is fueled by several key factors. These include the broadening adoption of telehealth and remote patient monitoring, the importance placed on interoperability and seamless data exchange in healthcare systems, a focus on population health management initiatives, and the increasing demand for personalized healthcare services. Major trends expected in the forecast period encompass the expanding utilization of AI and machine learning technologies, integration of augmented reality (AR) and virtual reality (VR) in healthcare applications, connectivity facilitated by the internet of medical things (IoMT), utilization of blockchain technology to enhance data security and interoperability, and the implementation of 5G connectivity and edge computing solutions.
The expansion of telehealth medicine is anticipated to drive growth in the patient self-service kiosk market. Telehealth medicine involves delivering healthcare services remotely using telecommunications technology. Its significance has surged due to improved healthcare access, enhanced convenience, and the ability to reach underserved populations. Patient self-service kiosks play a crucial role in this paradigm shift by offering convenient access to healthcare resources and empowering individuals to manage their health remotely, thereby promoting a more patient-centered approach to healthcare delivery. For example, a survey conducted by Rock Health in February 2023 revealed a notable increase in telemedicine adoption, with 80% of respondents having accessed care via telemedicine, up from 72% in 2021. This trend underscores the growing importance of telehealth medicine in driving the patient self-service kiosk market forward.
Key players in the patient self-service kiosk market are concentrating on leveraging advanced technological solutions such as retinal imaging kiosk technology to gain a competitive advantage and enhance healthcare offerings. These kiosks feature sophisticated retinal imaging technology and user-friendly interfaces, enabling users to undergo retinal scans without professional assistance. For instance, Pursuant Health, Inc. introduced a groundbreaking kiosk equipped with advanced retinal imaging technology in January 2024. This innovative kiosk, which has received 510(k) clearance from the U.S. Food and Drug Administration, allows individuals to conveniently capture their retinal images. With an intuitive interface guiding users through the imaging process, licensed eye specialists remotely analyze the images for signs of damage related to various health conditions. By integrating retinal imaging with key health metrics such as weight, body mass index, blood pressure, and pulse, this innovative addition enhances standard health check-ups, offering individuals a comprehensive health assessment experience.
In December 2023, Redyref Interactive Kiosks, a leading U.S.-based self-service technology manufacturer, acquired Livewire Digital for an undisclosed amount. This strategic acquisition aims to redefine customer engagement by merging RedyRef's innovative hardware with Livewire Digital's software expertise. By uniting these two industry leaders, the goal is to develop next-generation self-service solutions that enhance customer interactions and operational efficiency across various industries, including healthcare. Livewire Digital, a prominent UK-based interactive self-service kiosk software provider, brings valuable experience and capabilities to the table, further bolstering Redyref's position in the market and paving the way for innovative advancements in self-service technology.
Major companies operating in the patient self-service kiosk market are International Business Machines Corporation, NCR Corporation, Sanden Holdings Corporation, Kontron AG, Clearwave Corporation, Fuji Electric Co.Ltd, Elo Touch Solution, Cybernet Manufacturing Inc., Peerless-AV, Telpo Technology Co. Ltd., Fabcon Inc, Evoke Creative Limited, KIOSK Information Systems Inc., JCM Global, Sedco Holding, Live Wire Digital, Meridian Kiosks LLC., Frank Mayer and Associates Inc., Pyramid Computer, Zytronic PLC, Pursuant Health Inc., Voxson Pty Ltd, Optical Phusion Inc., Olea Kiosks Inc.
North America was the largest region in the patient self-service kiosk market in 2023. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the patient self-service kiosk market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.
The countries covered in the patient self-service kiosk market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.
A patient self-service kiosk is a user-friendly solution deployed in healthcare facilities to streamline administrative processes and improve the overall patient experience. These kiosks typically feature a touch-screen interface and offer various functionalities tailored to meet the needs of patients.
The primary product types of patient self-service kiosks include freestanding, wall-mounted, countertop, and mobile kiosks. Freestanding kiosks are standalone terminals placed in public spaces, providing functions such as information dissemination, transactions, and interactive experiences to enhance accessibility and convenience for users. These kiosks comprise several components including data entry, touchscreens, barcode readers (QR, 1D, and 2D), keyboards, trackballs, electronic number pads, audio speakers, electronic signature pads, printers, point-of-sales (POS) systems, and others. They are utilized for various purposes such as self-check-in, floor mapping, prescription order refilling and updating, co-payment collection, and hospital news dissemination. Patient self-service kiosks find applications in hospitals, laboratories, specialty clinics, and pharmaceutical stores.
The patient self-service kiosk research report is one of a series of new reports that provides patient self-service kiosk market statistics, including the patient self-service kiosk industry's global market size, regional shares, competitors with a patient self-service kiosk market share, detailed patient self-service kiosk market segments, market trends and opportunities, and any further data you may need to thrive in the patient self-service kiosk industry. This patient self-service kiosk market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenarios of the industry.
The patient self-service kiosk market consists of revenues earned by entities through installations and services, customization and integration, maintenance, and training. The market value includes the value of related goods sold by the service provider or included within the service offering. The patient self-service kiosk market also includes sales of interactive touch-screen kiosks, biometric authentication devices, payment process solutions, and health monitoring devices. Values in this market are ‘factory gate’ values, that is the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods.
The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).
The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.
This product will be delivered within 3-5 business days.
The patient self-service kiosk market size is expected to see rapid growth in the next few years. It will grow to $2.55 billion in 2028 at a compound annual growth rate (CAGR) of 19.3%. Anticipated growth in the forecast period is fueled by several key factors. These include the broadening adoption of telehealth and remote patient monitoring, the importance placed on interoperability and seamless data exchange in healthcare systems, a focus on population health management initiatives, and the increasing demand for personalized healthcare services. Major trends expected in the forecast period encompass the expanding utilization of AI and machine learning technologies, integration of augmented reality (AR) and virtual reality (VR) in healthcare applications, connectivity facilitated by the internet of medical things (IoMT), utilization of blockchain technology to enhance data security and interoperability, and the implementation of 5G connectivity and edge computing solutions.
The expansion of telehealth medicine is anticipated to drive growth in the patient self-service kiosk market. Telehealth medicine involves delivering healthcare services remotely using telecommunications technology. Its significance has surged due to improved healthcare access, enhanced convenience, and the ability to reach underserved populations. Patient self-service kiosks play a crucial role in this paradigm shift by offering convenient access to healthcare resources and empowering individuals to manage their health remotely, thereby promoting a more patient-centered approach to healthcare delivery. For example, a survey conducted by Rock Health in February 2023 revealed a notable increase in telemedicine adoption, with 80% of respondents having accessed care via telemedicine, up from 72% in 2021. This trend underscores the growing importance of telehealth medicine in driving the patient self-service kiosk market forward.
Key players in the patient self-service kiosk market are concentrating on leveraging advanced technological solutions such as retinal imaging kiosk technology to gain a competitive advantage and enhance healthcare offerings. These kiosks feature sophisticated retinal imaging technology and user-friendly interfaces, enabling users to undergo retinal scans without professional assistance. For instance, Pursuant Health, Inc. introduced a groundbreaking kiosk equipped with advanced retinal imaging technology in January 2024. This innovative kiosk, which has received 510(k) clearance from the U.S. Food and Drug Administration, allows individuals to conveniently capture their retinal images. With an intuitive interface guiding users through the imaging process, licensed eye specialists remotely analyze the images for signs of damage related to various health conditions. By integrating retinal imaging with key health metrics such as weight, body mass index, blood pressure, and pulse, this innovative addition enhances standard health check-ups, offering individuals a comprehensive health assessment experience.
In December 2023, Redyref Interactive Kiosks, a leading U.S.-based self-service technology manufacturer, acquired Livewire Digital for an undisclosed amount. This strategic acquisition aims to redefine customer engagement by merging RedyRef's innovative hardware with Livewire Digital's software expertise. By uniting these two industry leaders, the goal is to develop next-generation self-service solutions that enhance customer interactions and operational efficiency across various industries, including healthcare. Livewire Digital, a prominent UK-based interactive self-service kiosk software provider, brings valuable experience and capabilities to the table, further bolstering Redyref's position in the market and paving the way for innovative advancements in self-service technology.
Major companies operating in the patient self-service kiosk market are International Business Machines Corporation, NCR Corporation, Sanden Holdings Corporation, Kontron AG, Clearwave Corporation, Fuji Electric Co.Ltd, Elo Touch Solution, Cybernet Manufacturing Inc., Peerless-AV, Telpo Technology Co. Ltd., Fabcon Inc, Evoke Creative Limited, KIOSK Information Systems Inc., JCM Global, Sedco Holding, Live Wire Digital, Meridian Kiosks LLC., Frank Mayer and Associates Inc., Pyramid Computer, Zytronic PLC, Pursuant Health Inc., Voxson Pty Ltd, Optical Phusion Inc., Olea Kiosks Inc.
North America was the largest region in the patient self-service kiosk market in 2023. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the patient self-service kiosk market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.
The countries covered in the patient self-service kiosk market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.
A patient self-service kiosk is a user-friendly solution deployed in healthcare facilities to streamline administrative processes and improve the overall patient experience. These kiosks typically feature a touch-screen interface and offer various functionalities tailored to meet the needs of patients.
The primary product types of patient self-service kiosks include freestanding, wall-mounted, countertop, and mobile kiosks. Freestanding kiosks are standalone terminals placed in public spaces, providing functions such as information dissemination, transactions, and interactive experiences to enhance accessibility and convenience for users. These kiosks comprise several components including data entry, touchscreens, barcode readers (QR, 1D, and 2D), keyboards, trackballs, electronic number pads, audio speakers, electronic signature pads, printers, point-of-sales (POS) systems, and others. They are utilized for various purposes such as self-check-in, floor mapping, prescription order refilling and updating, co-payment collection, and hospital news dissemination. Patient self-service kiosks find applications in hospitals, laboratories, specialty clinics, and pharmaceutical stores.
The patient self-service kiosk research report is one of a series of new reports that provides patient self-service kiosk market statistics, including the patient self-service kiosk industry's global market size, regional shares, competitors with a patient self-service kiosk market share, detailed patient self-service kiosk market segments, market trends and opportunities, and any further data you may need to thrive in the patient self-service kiosk industry. This patient self-service kiosk market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenarios of the industry.
The patient self-service kiosk market consists of revenues earned by entities through installations and services, customization and integration, maintenance, and training. The market value includes the value of related goods sold by the service provider or included within the service offering. The patient self-service kiosk market also includes sales of interactive touch-screen kiosks, biometric authentication devices, payment process solutions, and health monitoring devices. Values in this market are ‘factory gate’ values, that is the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods.
The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).
The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.
This product will be delivered within 3-5 business days.
Table of Contents
1. Executive Summary2. Patient Self-Service Kiosk Market Characteristics3. Patient Self-Service Kiosk Market Trends and Strategies32. Global Patient Self-Service Kiosk Market Competitive Benchmarking33. Global Patient Self-Service Kiosk Market Competitive Dashboard34. Key Mergers and Acquisitions in the Patient Self-Service Kiosk Market
4. Patient Self-Service Kiosk Market - Macro Economic Scenario
5. Global Patient Self-Service Kiosk Market Size and Growth
6. Patient Self-Service Kiosk Market Segmentation
7. Patient Self-Service Kiosk Market Regional and Country Analysis
8. Asia-Pacific Patient Self-Service Kiosk Market
9. China Patient Self-Service Kiosk Market
10. India Patient Self-Service Kiosk Market
11. Japan Patient Self-Service Kiosk Market
12. Australia Patient Self-Service Kiosk Market
13. Indonesia Patient Self-Service Kiosk Market
14. South Korea Patient Self-Service Kiosk Market
15. Western Europe Patient Self-Service Kiosk Market
16. UK Patient Self-Service Kiosk Market
17. Germany Patient Self-Service Kiosk Market
18. France Patient Self-Service Kiosk Market
19. Italy Patient Self-Service Kiosk Market
20. Spain Patient Self-Service Kiosk Market
21. Eastern Europe Patient Self-Service Kiosk Market
22. Russia Patient Self-Service Kiosk Market
23. North America Patient Self-Service Kiosk Market
24. USA Patient Self-Service Kiosk Market
25. Canada Patient Self-Service Kiosk Market
26. South America Patient Self-Service Kiosk Market
27. Brazil Patient Self-Service Kiosk Market
28. Middle East Patient Self-Service Kiosk Market
29. Africa Patient Self-Service Kiosk Market
30. Patient Self-Service Kiosk Market Competitive Landscape and Company Profiles
31. Patient Self-Service Kiosk Market Other Major and Innovative Companies
35. Patient Self-Service Kiosk Market Future Outlook and Potential Analysis
36. Appendix
Executive Summary
Patient Self-Service Kiosk Global Market Report 2024 provides strategists, marketers and senior management with the critical information they need to assess the market.This report focuses on patient self-service kiosk market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.
Reasons to Purchase:
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- Benchmark performance against key competitors.
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- All data from the report will also be delivered in an excel dashboard format.
Description
Where is the largest and fastest growing market for patient self-service kiosk ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward? The patient self-service kiosk market global report answers all these questions and many more.The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market’s historic and forecast market growth by geography.
- The market characteristics section of the report defines and explains the market.
- The market size section gives the market size ($b) covering both the historic growth of the market, and forecasting its development.
- The forecasts are made after considering the major factors currently impacting the market. These include:
- The impact of sanctions, supply chain disruptions, and altered demand for goods and services due to the Russian Ukraine war, impacting various macro-economic factors and parameters in the Eastern European region and its subsequent effect on global markets.
- The impact of higher inflation in many countries and the resulting spike in interest rates.
- The continued but declining impact of COVID-19 on supply chains and consumption patterns.
- Market segmentations break down the market into sub markets.
- The regional and country breakdowns section gives an analysis of the market in each geography and the size of the market by geography and compares their historic and forecast growth. It covers the growth trajectory of COVID-19 for all regions, key developed countries and major emerging markets.
- The competitive landscape chapter gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in recent years are identified.
- The trends and strategies section analyses the shape of the market as it emerges from the crisis and suggests how companies can grow as the market recovers.
Scope
Markets Covered:
1) By Product Type: Freestanding Kiosks; Wall-Mounted Kiosks; Countertop Kiosks; Mobile Kiosks2) By Component: Data Entry; Touchscreens; Barcode Readers; Keyboard And Trackball; Electronic Number Pad; Audio Speakers; Electronic Signature Pad; Printer; Point-Of-Sales (POS); Other Components.
3) By Application: Self-Check-In; Floor Map; Prescription Order Refilling And Updating; Collection Of Co-Payments; Hospital News.
4) By End User: Hospitals; Laboratories; Specialty Clinics; Pharmaceutical Stores
Key Companies Mentioned: International Business Machines Corporation; NCR Corporation; Sanden Holdings Corporation; Kontron AG; Clearwave Corporation
Countries: Australia; Brazil; China; France; Germany; India; Indonesia; Japan; Russia; South Korea; UK; USA; Canada; Italy; Spain
Regions: Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa
Time Series: Five years historic and ten years forecast.
Data: Ratios of market size and growth to related markets, GDP proportions, expenditure per capita.
Data Segmentation: Country and regional historic and forecast data, market share of competitors, market segments.
Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.
Delivery Format: PDF, Word and Excel Data Dashboard.
Companies Mentioned
- International Business Machines Corporation
- NCR Corporation
- Sanden Holdings Corporation
- Kontron AG
- Clearwave Corporation
- Fuji Electric Co.Ltd
- Elo Touch Solution
- Cybernet Manufacturing Inc.
- Peerless-AV
- Telpo Technology Co. Ltd.
- Fabcon Inc
- Evoke Creative Limited
- KIOSK Information Systems Inc.
- JCM Global
- Sedco Holding
- Live Wire Digital
- Meridian Kiosks LLC.
- Frank Mayer and Associates Inc.
- Pyramid Computer
- Zytronic PLC
- Pursuant Health Inc.
- Voxson Pty Ltd
- Optical Phusion Inc.
- Olea Kiosks Inc
Methodology
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Table Information
| Report Attribute | Details |
|---|---|
| No. of Pages | 175 |
| Published | May 2024 |
| Forecast Period | 2024 - 2028 |
| Estimated Market Value ( USD | $ 1.26 Billion |
| Forecasted Market Value ( USD | $ 2.55 Billion |
| Compound Annual Growth Rate | 19.3% |
| Regions Covered | Global |
| No. of Companies Mentioned | 24 |
