This report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market’s historic and forecast market growth by geography.
The patient self-service kiosk market size has grown rapidly in recent years. It will grow from $1.26 billion in 2024 to $1.5 billion in 2025 at a compound annual growth rate (CAGR) of 19.7%. The growth in the historic period can be attributed to regulatory compliance requirements, rising healthcare costs, patient-centric care initiatives, increasing patient volume, and demand for contactless solutions.
The patient self-service kiosk market size is expected to see rapid growth in the next few years. It will grow to $3.04 billion in 2029 at a compound annual growth rate (CAGR) of 19.3%. The growth in the forecast period can be attributed to the expansion of telehealth and remote patient monitoring, interoperability and data exchange, emphasis on population health management, and demand for personalized healthcare services. Major trends in the forecast period include the expansion of AI and machine learning, augmented reality (AR) and virtual reality (VR) integration, internet of medical things (IoMT) connectivity, blockchain for data security and interoperability, 5G connectivity and edge computing.
The expansion of telehealth medicine is anticipated to drive growth in the patient self-service kiosk market. Telehealth medicine involves delivering healthcare services remotely using telecommunications technology. Its significance has surged due to improved healthcare access, enhanced convenience, and the ability to reach underserved populations. Patient self-service kiosks play a crucial role in this paradigm shift by offering convenient access to healthcare resources and empowering individuals to manage their health remotely, thereby promoting a more patient-centered approach to healthcare delivery. For example, a survey conducted by Rock Health in February 2023 revealed a notable increase in telemedicine adoption, with 80% of respondents having accessed care via telemedicine, up from 72% in 2021. This trend underscores the growing importance of telehealth medicine in driving the patient self-service kiosk market forward.
Key players in the patient self-service kiosk market are concentrating on leveraging advanced technological solutions such as retinal imaging kiosk technology to gain a competitive advantage and enhance healthcare offerings. These kiosks feature sophisticated retinal imaging technology and user-friendly interfaces, enabling users to undergo retinal scans without professional assistance. For instance, Pursuant Health, Inc. introduced a groundbreaking kiosk equipped with advanced retinal imaging technology in January 2024. This innovative kiosk, which has received 510(k) clearance from the U.S. Food and Drug Administration, allows individuals to conveniently capture their retinal images. With an intuitive interface guiding users through the imaging process, licensed eye specialists remotely analyze the images for signs of damage related to various health conditions. By integrating retinal imaging with key health metrics such as weight, body mass index, blood pressure, and pulse, this innovative addition enhances standard health check-ups, offering individuals a comprehensive health assessment experience.
In December 2023, Redyref Interactive Kiosks, a leading U.S.-based self-service technology manufacturer, acquired Livewire Digital for an undisclosed amount. This strategic acquisition aims to redefine customer engagement by merging RedyRef's innovative hardware with Livewire Digital's software expertise. By uniting these two industry leaders, the goal is to develop next-generation self-service solutions that enhance customer interactions and operational efficiency across various industries, including healthcare. Livewire Digital, a prominent UK-based interactive self-service kiosk software provider, brings valuable experience and capabilities to the table, further bolstering Redyref's position in the market and paving the way for innovative advancements in self-service technology.
Major companies operating in the patient self-service kiosk market are International Business Machines Corporation, NCR Corporation, Sanden Holdings Corporation, Kontron AG, Clearwave Corporation, Fuji Electric Co.Ltd., Elo Touch Solution, Cybernet Manufacturing Inc., Peerless-AV, Telpo Technology Co. Ltd., Fabcon Inc., Evoke Creative Limited, KIOSK Information Systems Inc., JCM Global, Sedco Holding, Live Wire Digital, Meridian Kiosks LLC., Frank Mayer and Associates Inc., Pyramid Computer, Zytronic PLC, Pursuant Health Inc., Voxson Pty Ltd., Optical Phusion Inc., Olea Kiosks Inc.
North America was the largest region in the patient self-service kiosk market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the patient self-service kiosk market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa. The countries covered in the patient self-service kiosk market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.
The patient self-service kiosk market consists of revenues earned by entities through installations and services, customization and integration, maintenance, and training. The market value includes the value of related goods sold by the service provider or included within the service offering. The patient self-service kiosk market also includes sales of interactive touch-screen kiosks, biometric authentication devices, payment process solutions, and health monitoring devices. Values in this market are ‘factory gate’ values, that is the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods.
The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).
A patient self-service kiosk is a user-friendly solution deployed in healthcare facilities to streamline administrative processes and improve the overall patient experience. These kiosks typically feature a touch-screen interface and offer various functionalities tailored to meet the needs of patients.
The primary product types of patient self-service kiosks include freestanding, wall-mounted, countertop, and mobile kiosks. Freestanding kiosks are standalone terminals placed in public spaces, providing functions such as information dissemination, transactions, and interactive experiences to enhance accessibility and convenience for users. These kiosks comprise several components including data entry, touchscreens, barcode readers (QR, 1D, and 2D), keyboards, trackballs, electronic number pads, audio speakers, electronic signature pads, printers, point-of-sales (POS) systems, and others. They are utilized for various purposes such as self-check-in, floor mapping, prescription order refilling and updating, co-payment collection, and hospital news dissemination. Patient self-service kiosks find applications in hospitals, laboratories, specialty clinics, and pharmaceutical stores.
The patient self-service kiosk research report is one of a series of new reports that provides patient self-service kiosk market statistics, including the patient self-service kiosk industry's global market size, regional shares, competitors with a patient self-service kiosk market share, detailed patient self-service kiosk market segments, market trends and opportunities, and any further data you may need to thrive in the patient self-service kiosk industry. This patient self-service kiosk market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenarios of the industry.
The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.
This product will be delivered within 3-5 business days.
The patient self-service kiosk market size has grown rapidly in recent years. It will grow from $1.26 billion in 2024 to $1.5 billion in 2025 at a compound annual growth rate (CAGR) of 19.7%. The growth in the historic period can be attributed to regulatory compliance requirements, rising healthcare costs, patient-centric care initiatives, increasing patient volume, and demand for contactless solutions.
The patient self-service kiosk market size is expected to see rapid growth in the next few years. It will grow to $3.04 billion in 2029 at a compound annual growth rate (CAGR) of 19.3%. The growth in the forecast period can be attributed to the expansion of telehealth and remote patient monitoring, interoperability and data exchange, emphasis on population health management, and demand for personalized healthcare services. Major trends in the forecast period include the expansion of AI and machine learning, augmented reality (AR) and virtual reality (VR) integration, internet of medical things (IoMT) connectivity, blockchain for data security and interoperability, 5G connectivity and edge computing.
The expansion of telehealth medicine is anticipated to drive growth in the patient self-service kiosk market. Telehealth medicine involves delivering healthcare services remotely using telecommunications technology. Its significance has surged due to improved healthcare access, enhanced convenience, and the ability to reach underserved populations. Patient self-service kiosks play a crucial role in this paradigm shift by offering convenient access to healthcare resources and empowering individuals to manage their health remotely, thereby promoting a more patient-centered approach to healthcare delivery. For example, a survey conducted by Rock Health in February 2023 revealed a notable increase in telemedicine adoption, with 80% of respondents having accessed care via telemedicine, up from 72% in 2021. This trend underscores the growing importance of telehealth medicine in driving the patient self-service kiosk market forward.
Key players in the patient self-service kiosk market are concentrating on leveraging advanced technological solutions such as retinal imaging kiosk technology to gain a competitive advantage and enhance healthcare offerings. These kiosks feature sophisticated retinal imaging technology and user-friendly interfaces, enabling users to undergo retinal scans without professional assistance. For instance, Pursuant Health, Inc. introduced a groundbreaking kiosk equipped with advanced retinal imaging technology in January 2024. This innovative kiosk, which has received 510(k) clearance from the U.S. Food and Drug Administration, allows individuals to conveniently capture their retinal images. With an intuitive interface guiding users through the imaging process, licensed eye specialists remotely analyze the images for signs of damage related to various health conditions. By integrating retinal imaging with key health metrics such as weight, body mass index, blood pressure, and pulse, this innovative addition enhances standard health check-ups, offering individuals a comprehensive health assessment experience.
In December 2023, Redyref Interactive Kiosks, a leading U.S.-based self-service technology manufacturer, acquired Livewire Digital for an undisclosed amount. This strategic acquisition aims to redefine customer engagement by merging RedyRef's innovative hardware with Livewire Digital's software expertise. By uniting these two industry leaders, the goal is to develop next-generation self-service solutions that enhance customer interactions and operational efficiency across various industries, including healthcare. Livewire Digital, a prominent UK-based interactive self-service kiosk software provider, brings valuable experience and capabilities to the table, further bolstering Redyref's position in the market and paving the way for innovative advancements in self-service technology.
Major companies operating in the patient self-service kiosk market are International Business Machines Corporation, NCR Corporation, Sanden Holdings Corporation, Kontron AG, Clearwave Corporation, Fuji Electric Co.Ltd., Elo Touch Solution, Cybernet Manufacturing Inc., Peerless-AV, Telpo Technology Co. Ltd., Fabcon Inc., Evoke Creative Limited, KIOSK Information Systems Inc., JCM Global, Sedco Holding, Live Wire Digital, Meridian Kiosks LLC., Frank Mayer and Associates Inc., Pyramid Computer, Zytronic PLC, Pursuant Health Inc., Voxson Pty Ltd., Optical Phusion Inc., Olea Kiosks Inc.
North America was the largest region in the patient self-service kiosk market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the patient self-service kiosk market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa. The countries covered in the patient self-service kiosk market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.
The patient self-service kiosk market consists of revenues earned by entities through installations and services, customization and integration, maintenance, and training. The market value includes the value of related goods sold by the service provider or included within the service offering. The patient self-service kiosk market also includes sales of interactive touch-screen kiosks, biometric authentication devices, payment process solutions, and health monitoring devices. Values in this market are ‘factory gate’ values, that is the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods.
The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).
A patient self-service kiosk is a user-friendly solution deployed in healthcare facilities to streamline administrative processes and improve the overall patient experience. These kiosks typically feature a touch-screen interface and offer various functionalities tailored to meet the needs of patients.
The primary product types of patient self-service kiosks include freestanding, wall-mounted, countertop, and mobile kiosks. Freestanding kiosks are standalone terminals placed in public spaces, providing functions such as information dissemination, transactions, and interactive experiences to enhance accessibility and convenience for users. These kiosks comprise several components including data entry, touchscreens, barcode readers (QR, 1D, and 2D), keyboards, trackballs, electronic number pads, audio speakers, electronic signature pads, printers, point-of-sales (POS) systems, and others. They are utilized for various purposes such as self-check-in, floor mapping, prescription order refilling and updating, co-payment collection, and hospital news dissemination. Patient self-service kiosks find applications in hospitals, laboratories, specialty clinics, and pharmaceutical stores.
The patient self-service kiosk research report is one of a series of new reports that provides patient self-service kiosk market statistics, including the patient self-service kiosk industry's global market size, regional shares, competitors with a patient self-service kiosk market share, detailed patient self-service kiosk market segments, market trends and opportunities, and any further data you may need to thrive in the patient self-service kiosk industry. This patient self-service kiosk market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenarios of the industry.
The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.
This product will be delivered within 3-5 business days.
Table of Contents
1. Executive Summary2. Patient Self-Service Kiosk Market Characteristics3. Patient Self-Service Kiosk Market Trends and Strategies4. Patient Self-Service Kiosk Market - Macro Economic Scenario Including the Impact of Interest Rates, Inflation, Geopolitics, Covid and Recovery on the Market32. Global Patient Self-Service Kiosk Market Competitive Benchmarking and Dashboard33. Key Mergers and Acquisitions in the Patient Self-Service Kiosk Market34. Recent Developments in the Patient Self-Service Kiosk Market
5. Global Patient Self-Service Kiosk Growth Analysis and Strategic Analysis Framework
6. Patient Self-Service Kiosk Market Segmentation
7. Patient Self-Service Kiosk Market Regional and Country Analysis
8. Asia-Pacific Patient Self-Service Kiosk Market
9. China Patient Self-Service Kiosk Market
10. India Patient Self-Service Kiosk Market
11. Japan Patient Self-Service Kiosk Market
12. Australia Patient Self-Service Kiosk Market
13. Indonesia Patient Self-Service Kiosk Market
14. South Korea Patient Self-Service Kiosk Market
15. Western Europe Patient Self-Service Kiosk Market
16. UK Patient Self-Service Kiosk Market
17. Germany Patient Self-Service Kiosk Market
18. France Patient Self-Service Kiosk Market
19. Italy Patient Self-Service Kiosk Market
20. Spain Patient Self-Service Kiosk Market
21. Eastern Europe Patient Self-Service Kiosk Market
22. Russia Patient Self-Service Kiosk Market
23. North America Patient Self-Service Kiosk Market
24. USA Patient Self-Service Kiosk Market
25. Canada Patient Self-Service Kiosk Market
26. South America Patient Self-Service Kiosk Market
27. Brazil Patient Self-Service Kiosk Market
28. Middle East Patient Self-Service Kiosk Market
29. Africa Patient Self-Service Kiosk Market
30. Patient Self-Service Kiosk Market Competitive Landscape and Company Profiles
31. Patient Self-Service Kiosk Market Other Major and Innovative Companies
35. Patient Self-Service Kiosk Market High Potential Countries, Segments and Strategies
36. Appendix
Executive Summary
Patient Self-Service Kiosk Global Market Report 2025 provides strategists, marketers and senior management with the critical information they need to assess the market.This report focuses on patient self-service kiosk market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.
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Description
Where is the largest and fastest growing market for patient self-service kiosk? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward? The patient self-service kiosk market global report answers all these questions and many more.The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market’s historic and forecast market growth by geography.
- The market characteristics section of the report defines and explains the market.
- The market size section gives the market size ($b) covering both the historic growth of the market, and forecasting its development.
- The forecasts are made after considering the major factors currently impacting the market. These include:
- The forecasts are made after considering the major factors currently impacting the market. These include the Russia-Ukraine war, rising inflation, higher interest rates, and the legacy of the COVID-19 pandemic.
- Market segmentations break down the market into sub markets.
- The regional and country breakdowns section gives an analysis of the market in each geography and the size of the market by geography and compares their historic and forecast growth. It covers the growth trajectory of COVID-19 for all regions, key developed countries and major emerging markets.
- The competitive landscape chapter gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in recent years are identified.
- The trends and strategies section analyses the shape of the market as it emerges from the crisis and suggests how companies can grow as the market recovers.
Scope
Markets Covered:
1) By Product Type: Freestanding Kiosks; Wall-Mounted Kiosks; Countertop Kiosks; Mobile Kiosks2) By Component: Data Entry; Touchscreens; Barcode Readers; Keyboard And Trackball; Electronic Number Pad; Audio Speakers; Electronic Signature Pad; Printer; Point-Of-Sales (POS); Other Components
3) By Application: Self-Check-In; Floor Map; Prescription Order Refilling And Updating; Collection Of Co-Payments; Hospital News
4) By End User: Hospitals; Laboratories; Specialty Clinics; Pharmaceutical Stores
Subsegments:
1) By Freestanding Kiosks: Interactive Kiosks; Digital Signage Kiosks; Payment Kiosks2) By Wall-Mounted Kiosks: Touchscreen Kiosks; Check-In Kiosks; Information Kiosks
3) By Countertop Kiosks: Self-Check-In Kiosks; Payment And Billing Kiosks
4) By Mobile Kiosks: Tablet-Based Kiosks; Smartphone-Based Kiosks; Portable Check-In Kiosks
Key Companies Mentioned: International Business Machines Corporation; NCR Corporation; Sanden Holdings Corporation; Kontron AG; Clearwave Corporation
Countries: Australia; Brazil; China; France; Germany; India; Indonesia; Japan; Russia; South Korea; UK; USA; Canada; Italy; Spain
Regions: Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa
Time Series: Five years historic and ten years forecast.
Data: Ratios of market size and growth to related markets, GDP proportions, expenditure per capita.
Data Segmentation: Country and regional historic and forecast data, market share of competitors, market segments.
Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.
Delivery Format: PDF, Word and Excel Data Dashboard.
Companies Mentioned
Some of the major companies featured in this Patient Self-Service Kiosk market report include:- International Business Machines Corporation
- NCR Corporation
- Sanden Holdings Corporation
- Kontron AG
- Clearwave Corporation
- Fuji Electric Co.Ltd
- Elo Touch Solution
- Cybernet Manufacturing Inc.
- Peerless-AV
- Telpo Technology Co. Ltd.
- Fabcon Inc
- Evoke Creative Limited
- KIOSK Information Systems Inc.
- JCM Global
- Sedco Holding
- Live Wire Digital
- Meridian Kiosks LLC.
- Frank Mayer and Associates Inc.
- Pyramid Computer
- Zytronic PLC
- Pursuant Health Inc.
- Voxson Pty Ltd
- Optical Phusion Inc.
- Olea Kiosks Inc
Table Information
| Report Attribute | Details |
|---|---|
| No. of Pages | 200 |
| Published | March 2025 |
| Forecast Period | 2025 - 2029 |
| Estimated Market Value ( USD | $ 1.5 Billion |
| Forecasted Market Value ( USD | $ 3.04 Billion |
| Compound Annual Growth Rate | 19.3% |
| Regions Covered | Global |
| No. of Companies Mentioned | 25 |
