Airport Kiosk System Global Market Report 2024

The airport kiosk system market size has grown strongly in recent years. It will grow from $1.93 billion in 2023 to $2.1 billion in 2024 at a compound annual growth rate (CAGR) of 8.9%. The growth observed during the historical period can be attributed to several key factors, including an increase in passenger volumes, improvements in operational efficiency, enhanced passenger experiences, cost savings, advancements in technology, and compliance with regulatory standards.

The airport kiosk system market size is expected to see strong growth in the next few years. It will grow to $2.97 billion in 2028 at a compound annual growth rate (CAGR) of 9.1%. The anticipated growth in the forecast period is expected to be driven by the ongoing digital transformation, the impacts of COVID-19, enhanced security measures, rising passenger expectations, continued emphasis on efficiency and cost savings, stringent regulatory compliance, increased personalization, and the application of data analytics. Major trends for the forecast period include the integration of AI and machine learning, the expansion of contactless solutions, the development of multi-functional kiosks, customization and branding opportunities, enhanced security features, the use of data analytics for operational optimization, initiatives focused on sustainability, and the adoption of cloud-based solutions.

The anticipated increase in passenger volume is poised to drive the growth of the airport kiosk system market. The term "passenger volume" denotes the total number of individuals passing through an airport over specific time frames such as daily, monthly, or annually. This increase is largely due to factors including economic and population growth, enhanced transportation infrastructure, and evolving travel preferences. Airport kiosk systems are integral in managing these higher volumes by streamlining check-in processes, reducing wait times, and improving overall passenger experience. These systems enable travelers to independently manage their journeys, thus facilitating smoother operations and increased customer satisfaction. For instance, in February 2023, the International Civil Aviation Organization, a specialized agency of the United Nations based in Canada, reported that the number of air passengers carried in 2022 rose by an estimated 47% compared to 2021, and revenue passenger kilometers increased by about 70% during the same period. Consequently, the surge in passenger volumes is propelling the growth of the airport kiosk system market.

Leading players in the airport kiosk system market are focusing on incorporating advanced technologies such as cutting-edge biometric technology to maintain competitive superiority. Biometric technology in kiosks employs facial recognition to identify travelers at automated boarding gates, thereby enhancing security and streamlining the boarding process. For example, in June 2022, Vision-Box, a provider of biometric solutions based in Portugal, launched the Seamless Kiosk. This kiosk is designed to revolutionize the travel experience by integrating high-quality biometric and biographic capture capabilities, automatic height adjustments, intelligent lighting adjustments, and an advanced traveler guidance system. Its primary objective is to refine self-service experiences for travelers, simplify identification processes, and enhance security protocols. The kiosk features a modular design adaptable to various travel document setups and includes a barcode reader, making it a versatile option for passenger processing.

In December 2023, REDYREF Interactive Kiosks, a U.S.-based manufacturer of self-service kiosk technology, acquired Livewire Digital, a software company also based in the U.S., for an undisclosed sum. This acquisition is set to enhance REDYREF’s capabilities and deliver a comprehensive range of kiosk solutions, including secure financial transactions and innovative customer service experiences. Livewire Digital specializes in providing airport kiosk systems for customs duty tax payments and landing fee transactions.

Major companies operating in the airport kiosk system market are RTX Corporation, International Business Machines Corporation, Honeywell International Inc., Fujitsu Ltd., Bollore SE, Amadeus IT Group SA, NCR Voyix Corporation, Toshiba TEC Corporation, Advantech Co Ltd, Société Internationale de Télécommunications Aéronautiques, Materna IPS GmbH, IER Inc., KIOSK Information Systems, Embross Group, Phoenix Kiosk Inc, Meridian Kiosks, Parabit Systems Inc., Olea Kiosks Inc, Wincor Nixdorf International GmbH, Elenium Automation Pty Ltd, Lilitab LLC, Innovative Travel Solutions.

North America was the largest region in the airport kiosk system market in 2023. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the airport kiosk system market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.

The countries covered in the airport kiosk system market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

An airport kiosk system is a self-service platform that enables passengers at airports to carry out various tasks independently, including checking in, printing boarding passes, upgrading seats, and handling baggage check-in. This system streamlines the check-in process by reducing queues and improving efficiency, thereby benefiting both travelers and airlines. It is designed to enhance convenience and flexibility while optimizing the overall operations of airports.

The primary categories of airport kiosk systems include check-in kiosks, automated passport control kiosks, common-use self-kiosks, bag drop kiosks, retail kiosks, and others. Hardware encompasses the tangible components of self-service kiosks found in airport terminals, such as touchscreens, printers, scanners, card readers, and enclosures. These kiosk systems consist of various components, including hardware, software, and services, which are utilized across different types of airports, including large, medium, and small airports.

The airport kiosk system market research report is one of a series of new reports that provides airport kiosk system market statistics, including airport kiosk system industry global market size, regional shares, competitors with a airport kiosk system market share, detailed airport kiosk system market segments, market trends and opportunities, and any further data you may need to thrive in the airport kiosk system industry. This airport kiosk system market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.

The airport kiosk system market consists of revenues earned by entities by providing services such as flight status and information, wayfinding and maps, and airport parking. The market value includes the value of related goods sold by the service provider or included within the service offering. The airport kiosk system market also includes sales of touchscreens, payment terminals, and barcode scanners. Values in this market are ‘factory gate’ values, that is the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.


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