This training program on investigative interviewing will guide participants in determining who to interview, why that person needs to be interviewed, what is to be asked, when and where the interview will take place, and, and how the interview will be conducted.
An investigator must realize that interviewees, even if they are not suspected of wrongdoing, will not always be truthful or forthcoming in their responses. The interviewer must formulate properly phrased questions so as best to evaluate the response for truthfulness or deception. The interviewer must be prepared to lead the interviewee down the path to providing the truth.
Why Should You Attend:
In response to an allegation of wrongdoing, or when conducting a proactive inquiry, persons responsible for reaching a successful conclusion to the matter will more than likely have to interview a variety of individuals. These individuals may include victims, complainants, whistleblowers, witnesses, possible witnesses, information providers, and suspects. It is critical that the person charged with conducting the investigation develop an investigative strategy, which includes who to interview and in what order the interviews should take place. In addition, to reach the interview objective of getting to the truth, the interviewer must understand why a particular individual needs to be interviewed and what questions need to be asked.An investigator must realize that interviewees, even if they are not suspected of wrongdoing, will not always be truthful or forthcoming in their responses. The interviewer must formulate properly phrased questions so as best to evaluate the response for truthfulness or deception. The interviewer must be prepared to lead the interviewee down the path to providing the truth.
Areas Covered in the Webinar:
- Developing an interview strategy (who to interview and when)
- Understanding the different categories of interviewees and their role in the matter under investigation
- Preparing relevant topic/questions lists for each interviewee
- How to begin an interview and build rapport
- Formulating properly phrased questions to provide the interviewee the best opportunity to respond truthfully or in a manner that their deceptiveness is easily identified.
- Assessing for truth or deception by evaluating verbal and nonverbal responses to questions
- Asking properly phrased follow-up questions that will eventually lead to the truth
Who Will Benefit:
- Individuals conducting investigations
- Fraud examiners
- Internal investigators
- Attorneys
- Internal and external auditors
- Compliance and ethics managers
- Security personnel
- Loss prevention personnel
- HR generalists and HR associates
- Those in non-HR jobs who have investigatory responsibilities
Course Provider
John E Grimes,
