This training will show how the CobIT and ITIL Frameworks can be aligned to enable process maturity analysis, adherence with compliance mandates and process improvement initiatives.
But how do we measure success?
Are we passing our IT Audits… with flying colors?
What are the controls and metrics to use in order to assess our results?
The Control Objectives for Information and Related Technology (CobIT) framework helps with WHAT is needed for success, and WHAT is needed to get there. The ITIL and CobIT frameworks in fact complement each other in the measure of Critical Success Factors. Attend this webinar to learn how these frameworks can be aligned to enable process maturity analysis, adherence with compliance mandates and process improvement initiatives.
Why Should You Attend:
Let’s face it; those of us who have been working on implementing ITIL have obtained plenty of knowledge on HOW to work through the processes for successful ITSM processes.But how do we measure success?
Are we passing our IT Audits… with flying colors?
What are the controls and metrics to use in order to assess our results?
The Control Objectives for Information and Related Technology (CobIT) framework helps with WHAT is needed for success, and WHAT is needed to get there. The ITIL and CobIT frameworks in fact complement each other in the measure of Critical Success Factors. Attend this webinar to learn how these frameworks can be aligned to enable process maturity analysis, adherence with compliance mandates and process improvement initiatives.
Learning Objectives:
- Learn the basic concepts about COBIT 4.1 and ITIL v.3 and how the complement.
- Learn how to use COBIT's Maturity Model tools to perform and rank the IT maturity of your organization.
- Key KPIs for IT Process Improvement.
- Linking of Process to Controls to achieve process improvements and adhere to compliance mandates.
Areas Covered in the Seminar:
- Learn the basic concepts about COBIT 4.1 and ITIL v.3 and how the complement each other.
- Learn how to use COBIT's Capability Maturity Mode (CMMI) tools to perform and rank the IT maturity of your organization.
- Key KPIs for IT Process Improvement.
- Linking of Process to Controls to achieve process improvements and adhere to compliance mandates.
- Mapping of processes and controls between COBIT 4.1 and ITIL v3.
- Relevance of Frameworks in the IT Audit, IT Service and IT Compliance world.
- Free handouts:
- Listing of key KPIs for IT Process Improvement.
- Sample maturity model assessment.
Who Will Benefit:
- IT Service Professionals
- IT Audit Professionals
- IT Management
- IT Compliance
- IT/IS Security Officers
Course Provider
Angela Polania,
