Global Digital Commerce Market: 2023-2028

The Digital Commerce Market research suite provides detailed analysis of this rapidly growing market. The report assesses the trends and challenges within the sector; analysing the state of the digital banking, eCommerce, digital ticketing, money transfer and proximity payments (including QR code payments and contactless payments) market segments in depth. Key trends include how eCommerce platforms are trying to improve customer experiences, enhancing the online shopping experience through leveraging trends like social commerce to boost retail sales, and using new ways of connecting to users for customer engagement. The research also provides industry benchmark forecasts for the market, split by the following segments, as well as by our 8 key regions and 60 countries:

• Digital Banking
• eCommerce (inclusive of digital goods and physical goods)
• Online & Mobile Ticketing
• Money Transfers (inclusive of both digital cross-border remittances and P2P transfers)
• Proximity Payments (including QR code payments and NFC payments)

This research suite includes:

• Strategy & Forecasts (PDF)
• 5-year Market Sizing & Forecast Spreadsheet (Excel)
• 12 Months’ Access to harvest Online Data Platform

Key Statistics

• $14.8tn - Total digital commerce spend in 2023
• $26.2tn - Total digital commerce spend in 2028
• 77.5% - Growth in spend between 2023 and 2028
• 2023-2028 - Forecast period

Key Features

Key Takeaways & Strategic Recommendations: The market takeaways and recommendations for key stakeholders, including eCommerce merchants, payment service providers and banks.

Segment Analysis: Analysis of important segments within the digital commerce space, including:

• Digital Banking
• eCommerce
• Online & Mobile Ticketing
• Money Transfers

Proximity Payments (including QR Code Payments and Contactless Payments)

Market Drivers and Constraints: Analysis of the key drivers of growth and growth constraints for each market segment within the digital commerce landscape, such as social commerce, the ways the customer journey is being improved, more personalised experiences, and how eCommerce trends are impacting the way services are offered and consumed. This then provides a detailed outlook for the market’s future growth and direction of travel.

Benchmark Industry Forecasts: A suite of comprehensive data and forecasts highlighting the total transaction volume, transaction value and number of digital users across digital banking, eCommerce, digital ticketing, money transfers and proximity payments, split by the total digital channels, and the online and mobile channels. Comprehensive market forecasts are provided for the following key regions and countries:

North America:

• Canada, US

Latin America:

• Argentina, Brazil, Chile, Colombia, Ecuador, Mexico, Peru, Uruguay

West Europe:

• Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, UK

Central & East Europe:

• Croatia, Czech Republic, Hungary, Poland, Romania, Russia, Turkey, Ukraine

Far East & China:

• China, Hong Kong, Japan, South Korea

Indian Subcontinent:

• Bangladesh, India, Nepal, Pakistan

Rest of Asia Pacific:

• Australia, Indonesia, Malaysia, New Zealand, Philippines, Singapore, Thailand, Vietnam

Africa & Middle East

• Algeria, Egypt, Israel, Kenya, Kuwait, Nigeria, Qatar, Saudi Arabia, South Africa, United Arab Emirates

Research Deliverables

• Market Trends & Forecasts PDF Report - A comprehensive analysis of the current market landscape, alongside strategic recommendations and a walk-through of the forecasts.
• Interactive Forecast Excel - Full 5-year forecasts for every available market metric provided in Excel format, with interactive 'What If' and scenario tools.
• harvest Online Data Platform - Access the very latest data in our exclusive online data platform, harvest. All the data from Excel, with frequent updates and a more user-friendly interface.