+353-1-416-8900REST OF WORLD
+44-20-3973-8888REST OF WORLD
1-917-300-0470EAST COAST U.S
1-800-526-8630U.S. (TOLL FREE)

Europe Cloud Managed Services Market Outlook, 2029

  • PDF Icon

    Report

  • 90 Pages
  • May 2024
  • Region: Europe
  • Bonafide Research
  • ID: 5978463
10% Free customization
1h Free Analyst Time
10% Free customization

This report comes with 10% free customization, enabling you to add data that meets your specific business needs.

1h Free Analyst Time

Speak directly to the analyst to clarify any post sales queries you may have.

The European culture of cloud managed services is heavily affected by the region's emphasis on data privacy, innovation, and regulatory compliance. European firms prioritize data security and compliance with severe requirements such as the General Data Protection Regulation (GDPR), which requires robust data protection practices. The regulatory framework has produced a culture of rigorous data management and security among organizations using cloud services. Furthermore, the drive for digital transformation is evident across a wide range of industries, from finance to healthcare, with the goal of increasing efficiency and competitiveness through modern cloud solutions.

Environmental issues are rapidly affecting Europe's cloud managed services sector. Data centers' energy use is a major concern, spurring a push toward more sustainable techniques. To power their operations, providers invest in sustainable energy sources such as wind and solar electricity. There is a tremendous push for the development of energy-efficient technology and green data centers to reduce environmental effect. These measures are consistent with the European Union's ambitious climate goals, particularly the European Green Deal, which aims to make the continent carbon neutral by 2050. Government plans and policies play an important role in the development of cloud managed services across Europe.

The European Commission's Digital Strategy comprises actions to promote a secure and competitive digital economy. The NextGenerationEU recovery plan includes significant expenditures to support digital transformation projects, such as cloud infrastructure upgrades. For instance, the Gaia-X project, a European initiative, seeks to provide a federated data architecture that ensures data sovereignty and interoperability across cloud services, thereby promoting a unified and safe European cloud environment.

According to the research report, the Europe cloud managed services market is projected to add more than USD 29 Billion from 2024 to 2029. Organizations in Europe place a high value on the quality and reliability of cloud services. They seek solutions that can deliver consistent performance, robust security, and high uptime while maintaining data integrity and compliance. Cloud service providers that prioritize quality infrastructure, advanced security measures, and meticulous attention to service delivery are favored. While European enterprises may be willing to invest in higher-quality cloud services, affordability remains an important consideration for many organizations.

Providers that offer a balance between price and value, providing well-designed and feature-rich services at competitive pricing, can appeal to a broad range of customers. Established cloud service providers with a reputation for reliability, trustworthiness, and customer satisfaction have an advantage in the European market. Providers that consistently deliver on their promises and maintain high standards of service quality, support, and data protection are more likely to build and retain a loyal customer base. The European cloud services market presents significant opportunities for growth and innovation, it also faces several challenges. The increasing competition from global players, changing customer preferences, and regulatory complexities.

Major Drivers:

  • Exponential Digital Transformation: APAC economies are undergoing an unparalleled digital revolution. Cloud-based solutions offer agility and scalability, allowing businesses to adapt to changing market demands. Cloud enables businesses to develop and deploy innovative customer-centric applications and services. This rapid digital shift necessitates a robust and adaptable network infrastructure that can support cloud-based applications and services. Cloud managed service (CMS) providers offer the expertise and tools to build and manage these foundations, making them a critical driver in the APAC market.
  • Acute Skill Gap and Scalability: Many APAC businesses, especially SMEs (Small and Medium Enterprises), face a significant shortage of in-house IT expertise required to manage complex cloud networks effectively. Cloud managed services are inherently scalable, allowing businesses to adapt their network capacity as their digital footprint expands. Reduced Operational Burden outsourcing cloud management to CMS providers, businesses free up internal IT resources to focus on core digital transformation initiatives.

Major Challenges:

  • Infrastructure Challenges: In parts of Asia-Pacific, particularly in emerging markets, infrastructure challenges such as limited internet connectivity, power outages, and unreliable network infrastructure can impact the delivery of cloud services. Cloud managed service providers must invest in infrastructure development to ensure reliable service delivery.
  • Data Sovereignty Concerns: Data sovereignty laws in countries like China and India require data to be stored and processed within national borders. Cloud managed service providers must establish data centers in these countries to comply with local regulations, which can be costly and complex.

Market Trends:

  • Rapid Cloud Adoption in Emerging Markets: Emerging markets in Asia-Pacific, such as India, China, and Southeast Asia, are experiencing rapid cloud adoption driven by digital transformation initiatives and increasing internet penetration. Cloud managed service providers are expanding their presence in these markets to capitalize on growth opportunities.
  • Mobile-First Solutions: With a large proportion of internet users accessing services via mobile devices, there's a growing demand for mobile-first cloud solutions in Asia-Pacific. Cloud managed service providers are developing mobile-friendly platforms and applications to cater to this market.
The Managed Network Services is leading in the cloud managed services market in Europe due to the increasing demand for reliable, secure, and scalable network infrastructure to support digital transformation initiatives.

The increased demand for MNS in Europe is the widespread adoption of cloud computing. As businesses migrate their applications and data to the cloud, they require reliable and high-performing network connections to access these resources seamlessly. MNS providers offer direct, secure, and fast connections to leading cloud service providers, ensuring that businesses can leverage the full potential of the cloud without worrying about network bottlenecks or latency issues. Furthermore, MNS providers help businesses manage and optimize their cloud networks, enabling them to adapt quickly to changing business requirements and scale their network resources on demand.

The factor contributing to the growth of MNS in Europe is the proliferation of IoT devices and applications. As more devices connect to the network, managing and securing them becomes increasingly challenging. MNS providers offer advanced network segmentation and traffic management capabilities, enabling businesses to isolate IoT devices and apply appropriate security policies. This ensures that IoT devices and applications do not compromise the overall network security or performance. The rising concerns around data security and privacy regulations, such as GDPR, have made organizations more cautious about protecting their sensitive information.

MNS providers address these concerns by offering a comprehensive suite of security services, including intrusion detection and prevention, firewall management, and virtual private network (VPN) services. These security measures help businesses safeguard their data and maintain compliance with regulatory requirements. MNS providers offer proactive network monitoring and maintenance services, ensuring that businesses can identify and address potential issues before they impact their operations. By outsourcing their network management to MNS providers, businesses can also reduce their operational costs and free up their internal IT resources to focus on strategic initiatives.

Large enterprises in Europe are leading the cloud managed services market due to their substantial IT infrastructure, complex operations, and greater financial resources


Large enterprises in Europe have been at the forefront of adopting cloud managed services, driving significant growth in the market. This can be attributed to several factors that are inherent to large organizations, including their extensive IT infrastructure, complex operations, and greater financial resources. Large enterprises typically have a substantial IT infrastructure, which often includes a mix of legacy systems, on-premises data centers, and cloud environments. Managing this complex infrastructure can be challenging and resource-intensive, making cloud managed services an attractive solution.

Cloud managed services providers offer the expertise and tools needed to streamline IT operations, optimize resources, and ensure seamless integration between different systems and platforms. This allows large enterprises to improve operational efficiency, reduce costs, and focus on their core business activities. Large organizations often have complex and mission-critical applications that require high levels of availability, performance, and security. Cloud managed services providers can help large enterprises meet these requirements by offering advanced services such as application performance management, disaster recovery, and security compliance.

By leveraging these services, large enterprises can ensure that their critical applications and data are always available, secure, and performing optimally, which is essential for maintaining business continuity and customer trust. Large enterprises generally have greater financial resources compared to smaller organizations, enabling them to invest in advanced cloud services and technologies. Cloud managed services providers can help large enterprises navigate the complex cloud landscape, identify the most suitable cloud solutions for their specific needs, and maximize their return on investment in cloud technologies.

The dominance of private cloud solutions in Europe's cloud managed services market can be attributed to the emphasis on data sovereignty, the pursuit of enhanced security measures, and the requirement for adaptable solutions


Data sovereignty is of paramount importance in Europe, as organizations must adhere to stringent regulations concerning data protection and storage. Private cloud solutions empower businesses to retain authority over their data, ensuring compliance with local and industry-specific guidelines. By selecting private cloud infrastructure, companies can minimize the risks related to data infringements, non-compliance penalties, and potential damage to their reputation. The pursuit of enhanced security measures is a priority for European organizations, as they aim to shield sensitive information from cyber threats, unauthorized access, and data leaks.

Private cloud environments provide an elevated level of security and segregation compared to public cloud alternatives, enabling organizations to implement rigorous security protocols and maintain strict control over their data and applications. This makes private cloud an attractive alternative for enterprises operating in sectors with demanding data security prerequisites. The requirement for adaptable solutions that cater to specific business and industry needs is a factor propelling the adoption of private cloud in Europe. Private cloud solutions offer organizations the flexibility to customize their infrastructure, resources, and configurations, guaranteeing optimal performance, efficiency, and scalability.

The degree of adaptability is often limited in public cloud settings, which generally provide uniform services to a diverse customer base. European organizations advance in their digital transformation endeavors, many are embracing hybrid and multi-cloud approaches to balance the advantages of private and public cloud environments. Private cloud solutions are instrumental in these strategies, allowing organizations to retain control over critical applications and data while leveraging public cloud services for cost efficiency, scalability, and innovation.

The Telecom & ITES (Information Technology Enabled Services) vertical leads the cloud managed services market in Europe, owing to the industry's emphasis on innovation, the need to manage massive data and network infrastructure


To begin, telecom and ITES companies are at the forefront of technical breakthroughs, constantly looking for new ways to provide better services and remain competitive in the market. Cloud managed services help these organizations to gain access to cutting-edge technology, accelerate innovation, and maintain a current infrastructure. This allows them to meet their customers' changing needs and adapt to the dynamic digital landscape. The Telecom & ITES industry deals with large amounts of data and complicated network infrastructure, necessitating effective management and scalability.

Cloud managed services are the best choice for managing this large-scale infrastructure, since they provide the flexibility and agility needed to manage variable workloads and assure good performance. This enables telecom and ITES businesses to provide dependable and smooth services to their customers while optimizing resource allocation. The Telecom & ITES industry in Europe is subject to strict data security and privacy requirements, making cloud managed services an appealing option. Cloud service providers provide strong security measures and compliance management tools, allowing telecom and ITES enterprises to protect sensitive data, maintain regulatory compliance, and develop consumer trust.

The Telecom & ITES industry, which provides cloud-based solutions and services, is critical in enabling the digital transformation of other European businesses. As these businesses adopt cloud managed services, they will be able to develop and deliver innovative cloud offerings to their customers in a variety of industries, including healthcare, banking, manufacturing, and government. This encourages digital transformation and helps the region's extensive use of cloud-managed services.

Germany is the leading country in the cloud managed services market in Europe due to its security and scalability


Germany's reputation for dependability, security, and compliance with stringent data protection regulations, most notably the General Data Protection Regulation (GDPR), accounts for the majority of its market share in Europe for cloud managed services. Germany, having the biggest economy in Europe, has a booming IT sector, with numerous cloud service providers providing a wide range of managed services to companies in different industries. Germany's dedication to data sovereignty and privacy is one of the main reasons for its leadership in the cloud managed service industry. The GDPR establishes strict guidelines for the gathering, storing, and processing of personal data.

Demand for cloud managed services from providers that prioritize data protection and security is being driven by German enterprises and multinational corporations operating in Europe, who give priority to cloud providers who adhere to GDPR regulations. Germany's position in the cloud managed service market is further strengthened by its highly qualified workforce and sophisticated infrastructure.

Numerous data centers with cutting-edge connectivity and technology are located throughout the nation, allowing cloud service providers to provide their clients scalable and high-performance solutions. A perfect center for cloud service providers aiming to service clients around the continent. Due to its advantageous geographic location and robust network connectivity, German-based cloud managed service providers are more appealing to both domestic and foreign customers due to their easy access to markets throughout Europe.

Years considered in this report:

  • Historic year: 2018
  • Base year: 2023
  • Estimated year: 2024
  • Forecast year: 2029

Aspects covered in the report:

  • Cloud Managed Services market Outlook with its value and forecast along with its segments
  • Various drivers and challenges
  • On-going trends and developments
  • Top profiled companies
  • Strategic recommendations

By Service Type:

  • Managed Business Services
  • Managed Network Services
  • Managed Security Services
  • Managed Infrastructure Services
  • Managed Mobility Services

By End-user:

  • SMEs
  • Large Enterprises

By Cloud Deployment:

  • Public
  • Private

By Verticals:

  • Telecom & ITES
  • BFSI
  • Retail & Consumer
  • Others

The approach of the report:

This report consists of a combined approach of primary and secondary research. Initially, secondary research was used to get an understanding of the market and list the companies that are present in it. The secondary research consists of third-party sources such as press releases, annual reports of companies, and government-generated reports and databases.

After gathering the data from secondary sources, primary research was conducted by conducting telephone interviews with the leading players about how the market is functioning and then conducting trade calls with dealers and distributors of the market. After this, the analysts made primary calls to consumers by equally segmenting them in regional aspects, tier aspects, age group, and gender. Once they acquired the primary data, they started verifying the details obtained from secondary sources.

Intended audience:

This report can be useful to industry consultants, manufacturers, suppliers, associations, and organizations related to the cloud managed services industry, government bodies, and other stakeholders to align their market-centric strategies. In addition to marketing and presentations, it will also increase competitive knowledge about the industry.

Table of Contents

1. Executive Summary
2. Research Methodology
2.1. Secondary Research
2.2. Primary Data Collection
2.3. Market Formation & Validation
2.4. Report Writing, Quality Check & Delivery
3. Market Structure
3.1. Market Considerate
3.2. Assumptions
3.3. Limitations
3.4. Abbreviations
3.5. Sources
3.6. Definitions
4. Economic/Demographic Snapshot
5. Global Cloud Managed Service Market Outlook
5.1. Market Size by Value
5.2. Market Share by Region
5.3. Market Size and Forecast, by Service Type
5.4. Market Size and Forecast, by End-User
5.5. Market Size and Forecast, by Cloud Deployment
5.6. Market Size and Forecast, by Verticals
6. Europe Cloud Managed Service Market Outlook
6.1. Market Size by Value
6.2. Market Share by Country
6.3. Market Size and Forecast, by Service Type
6.4. Market Size and Forecast, by End-User
6.5. Market Size and Forecast, by Cloud Deployment
6.6. Market Size and Forecast, by Verticals
7. Market Dynamics
7.1. Market Drivers & Opportunities
7.2. Market Restraints & Challenges
7.3. Market Trends
7.4. COVID-19 Effect
7.5. Supply Chain Analysis
7.6. Policy & Regulatory Framework
7.7. Industry Experts Views
7.8. Germany Cloud Managed Service Market Outlook
7.8.1. Market Size by Value
7.8.2. Market Size and Forecast by Service Type
7.8.3. Market Size and Forecast by End-User
7.8.4. Market Size and Forecast by Cloud Deployment
7.8.5. Market Size and Forecast by Verticals
7.9. United Kingdom Cloud Managed Service Market Outlook
7.9.1. Market Size by Value
7.9.2. Market Size and Forecast by Service Type
7.9.3. Market Size and Forecast by End-User
7.9.4. Market Size and Forecast by Cloud Deployment
7.9.5. Market Size and Forecast by Verticals
7.10. France Cloud Managed Service Market Outlook
7.10.1. Market Size by Value
7.10.2. Market Size and Forecast by Service Type
7.10.3. Market Size and Forecast by End-User
7.10.4. Market Size and Forecast by Cloud Deployment
7.10.5. Market Size and Forecast by Verticals
7.11. Italy Cloud Managed Service Market Outlook
7.11.1. Market Size by Value
7.11.2. Market Size and Forecast by Service Type
7.11.3. Market Size and Forecast by End-User
7.11.4. Market Size and Forecast by Cloud Deployment
7.11.5. Market Size and Forecast by Verticals
7.12. Spain Cloud Managed Service Market Outlook
7.12.1. Market Size by Value
7.12.2. Market Size and Forecast by Service Type
7.12.3. Market Size and Forecast by End-User
7.12.4. Market Size and Forecast by Cloud Deployment
7.12.5. Market Size and Forecast by Verticals
7.13. Russia Cloud Managed Service Market Outlook
7.13.1. Market Size by Value
7.13.2. Market Size and Forecast by Service Type
7.13.3. Market Size and Forecast by End-User
7.13.4. Market Size and Forecast by Cloud Deployment
7.13.5. Market Size and Forecast by Verticals
8. Competitive Landscape
8.1. Competitive Dashboard
8.2. Business Strategies Adopted by Key Players
8.3. Key Players Market Positioning Matrix
8.4. Porter's Five Forces
8.5. Company Profiles
8.5.1. Amazon.com, Inc
8.5.1.1. Company Snapshot
8.5.1.2. Company Overview
8.5.1.3. Financial Highlights
8.5.1.4. Geographic Insights
8.5.1.5. Business Segment & Performance
8.5.1.6. Product Portfolio
8.5.1.7. Key Executives
8.5.1.8. Strategic Moves & Developments
8.5.2. Alphabet Inc.
8.5.3. International Business Machines Corporation
8.5.4. Cisco Systems, Inc.
8.5.5. Hewlett Packard Enterprise Company
8.5.6. NTT DATA Corporation
8.5.7. Atos SE
8.5.8. CDW Corporation
8.5.9. NEC Corporation
8.5.10. Accenture plc
8.5.11. Huawei Technologies Co., Ltd.
8.5.12. Infosys Limited
9. Strategic Recommendations
10. Annexure
10.1. FAQs
10.2. Notes
10.3. Related Reports
11. Disclaimer
List of Figures
Figure 1: Global Cloud Managed Service Market Size (USD Billion) by Region, 2023 & 2029
Figure 2: Market attractiveness Index, by Region 2029
Figure 3: Market attractiveness Index, by Segment 2029
Figure 4: Global Cloud Managed Service Market Size by Value (2018, 2023 & 2029F) (in USD Billion)
Figure 5: Global Cloud Managed Service Market Share by Region (2023)
Figure 6: Europe Cloud Managed Service Market Size by Value (2018, 2023 & 2029F) (in USD Billion)
Figure 7: Europe Cloud Managed Service Market Share by Country (2023)
Figure 8: Germany Cloud Managed Service Market Size by Value (2018, 2023 & 2029F) (in USD Billion)
Figure 9: UK Cloud Managed Service Market Size by Value (2018, 2023 & 2029F) (in USD Billion)
Figure 10: France Cloud Managed Service Market Size by Value (2018, 2023 & 2029F) (in USD Billion)
Figure 11: Italy Cloud Managed Service Market Size by Value (2018, 2023 & 2029F) (in USD Billion)
Figure 12: Spain Cloud Managed Service Market Size by Value (2018, 2023 & 2029F) (in USD Billion)
Figure 13: Russia Cloud Managed Service Market Size by Value (2018, 2023 & 2029F) (in USD Billion)
Figure 14: Competitive Dashboard of top 5 players, 2023
Figure 15: Porter's Five Forces of Global Cloud Managed Service Market
List of Tables
Table 1: Global Cloud Managed Service Market Snapshot, by Segmentation (2023 & 2029) (in USD Billion)
Table 2: Top 10 Counties Economic Snapshot 2022
Table 3: Economic Snapshot of Other Prominent Countries 2022
Table 4: Average Exchange Rates for Converting Foreign Currencies into U.S. Dollars
Table 5: Global Cloud Managed Service Market Size and Forecast, by Service Type (2018 to 2029F) (In USD Billion)
Table 6: Global Cloud Managed Service Market Size and Forecast, by End-User (2018 to 2029F) (In USD Billion)
Table 7: Global Cloud Managed Service Market Size and Forecast, by Cloud Deployment (2018 to 2029F) (In USD Billion)
Table 8: Global Cloud Managed Service Market Size and Forecast, by Verticals (2018 to 2029F) (In USD Billion)
Table 9: Europe Cloud Managed Service Market Size and Forecast, by Service Type (2018 to 2029F) (In USD Billion)
Table 10: Europe Cloud Managed Service Market Size and Forecast, by End-User (2018 to 2029F) (In USD Billion)
Table 11: Europe Cloud Managed Service Market Size and Forecast, by Cloud Deployment (2018 to 2029F) (In USD Billion)
Table 12: Europe Cloud Managed Service Market Size and Forecast, by Verticals (2018 to 2029F) (In USD Billion)
Table 13: Influencing Factors for Cloud Managed Service Market, 2023
Table 14: Germany Cloud Managed Service Market Size and Forecast by Service Type (2018 to 2029F) (In USD Billion)
Table 15: Germany Cloud Managed Service Market Size and Forecast by End-User (2018 to 2029F) (In USD Billion)
Table 16: Germany Cloud Managed Service Market Size and Forecast by Cloud Deployment (2018 to 2029F) (In USD Billion)
Table 17: Germany Cloud Managed Service Market Size and Forecast by Verticals (2018 to 2029F) (In USD Billion)
Table 18: United Kingdom Cloud Managed Service Market Size and Forecast by Service Type (2018 to 2029F) (In USD Billion)
Table 19: United Kingdom Cloud Managed Service Market Size and Forecast by End-User (2018 to 2029F) (In USD Billion)
Table 20: United Kingdom Cloud Managed Service Market Size and Forecast by Cloud Deployment (2018 to 2029F) (In USD Billion)
Table 21: United Kingdom Cloud Managed Service Market Size and Forecast by Verticals (2018 to 2029F) (In USD Billion)
Table 22: France Cloud Managed Service Market Size and Forecast by Service Type (2018 to 2029F) (In USD Billion)
Table 23: France Cloud Managed Service Market Size and Forecast by End-User (2018 to 2029F) (In USD Billion)
Table 24: France Cloud Managed Service Market Size and Forecast by Cloud Deployment (2018 to 2029F) (In USD Billion)
Table 25: France Cloud Managed Service Market Size and Forecast by Verticals (2018 to 2029F) (In USD Billion)
Table 26: Italy Cloud Managed Service Market Size and Forecast by Service Type (2018 to 2029F) (In USD Billion)
Table 27: Italy Cloud Managed Service Market Size and Forecast by End-User (2018 to 2029F) (In USD Billion)
Table 28: Italy Cloud Managed Service Market Size and Forecast by Cloud Deployment (2018 to 2029F) (In USD Billion)
Table 29: Italy Cloud Managed Service Market Size and Forecast by Verticals (2018 to 2029F) (In USD Billion)
Table 30: Spain Cloud Managed Service Market Size and Forecast by Service Type (2018 to 2029F) (In USD Billion)
Table 31: Spain Cloud Managed Service Market Size and Forecast by End-User (2018 to 2029F) (In USD Billion)
Table 32: Spain Cloud Managed Service Market Size and Forecast by Cloud Deployment (2018 to 2029F) (In USD Billion)
Table 33: Spain Cloud Managed Service Market Size and Forecast by Verticals (2018 to 2029F) (In USD Billion)
Table 34: Russia Cloud Managed Service Market Size and Forecast by Service Type (2018 to 2029F) (In USD Billion)
Table 35: Russia Cloud Managed Service Market Size and Forecast by End-User (2018 to 2029F) (In USD Billion)
Table 36: Russia Cloud Managed Service Market Size and Forecast by Cloud Deployment (2018 to 2029F) (In USD Billion)
Table 37: Russia Cloud Managed Service Market Size and Forecast by Verticals (2018 to 2029F) (In USD Billion)

Companies Mentioned (Partial List)

A selection of companies mentioned in this report includes, but is not limited to:

  • Amazon.com, Inc
  • Alphabet Inc.
  • International Business Machines Corporation
  • Cisco Systems, Inc.
  • Hewlett Packard Enterprise Company
  • NTT DATA Corporation
  • Atos SE
  • CDW Corporation
  • NEC Corporation
  • Accenture plc
  • Huawei Technologies Co., Ltd.
  • Infosys Limited