The hotel and hospitality management software market size has grown strongly in recent years. It will grow from $3.23 billion in 2023 to $3.43 billion in 2024 at a compound annual growth rate (CAGR) of 6.1%. The growth in the historic period can be attributed to increased adoption of SaaS, growth in demand for automation, rise in emphasis on customer experience, globalization of the hospitality industry, and rise in regulatory compliance requirements.
The hotel and hospitality management software market size is expected to see strong growth in the next few years. It will grow to $4.43 billion in 2028 at a compound annual growth rate (CAGR) of 6.6%. The growth in the forecast period can be attributed to the expansion of IoT and smart technologies, the rise of contactless solutions, increasing demand for data analytics solutions, the growing focus on sustainability, shift towards hybrid work models. Major trends in the forecast period include integration of artificial intelligence (AI) and machine learning, Internet of Things (IoT) integration, adoption of contactless solutions, use of advanced data analytics capabilities, and adoption of cloud-based management software solutions.
The rapid growth of tourism is expected to drive the expansion of the hotel and hospitality management software market in the coming years. Tourism involves traveling for pleasure or leisure, exploring different destinations, experiencing diverse cultures, and engaging in recreational activities away from one's usual environment. This growth in tourism is fueled by economic development, improved transportation infrastructure, and a growing interest in cultural exchange, leading to increased demand for innovative hospitality technology solutions. Hotel and hospitality management software streamline operations and enrich the overall guest experience for tourists by facilitating seamless booking processes, personalized services, and efficient communication, ensuring a comfortable stay. For example, in May 2023, according to the World Tourism Organization, international tourism revenue surpassed the $1 trillion mark in 2022, experiencing a 50% growth in real terms compared to 2021. Additionally, an estimated 235 million tourists traveled internationally in the first quarter of 2023, more than double the number from the same period in 2022. Hence, the rapid growth in tourism is a key driver behind the expansion of the hotel and hospitality management software market.
Key players in the hotel and hospitality management software market are concentrating on developing advanced technological solutions, such as software-as-a-service (SaaS)-based hospitality management platforms, to gain a competitive advantage. A SaaS-based hospitality management platform is a cloud-based solution designed to streamline and optimize various aspects of operations within the hospitality industry. For instance, in December 2023, Revivo Technologies, an India-based deep tech company, introduced Hotel X, a SaaS-based hospitality management and growth platform aiming to revolutionize the hotel industry. Hotel X provides a comprehensive solution for automating workflows and driving growth for hotel businesses, leveraging AI capabilities for real-time reporting, monitoring, and data-driven feedback. It integrates with prominent online travel agencies (OTAs) and utilizes AI and ML algorithms to maximize revenue through rate optimization and increased sales channels. Moreover, it enhances the guest experience with digitized onboarding processes, single-click or QR-based check-ins, and centralized service ordering features.
In December 2023, RoomRaccoon B.V., a Netherlands-based company specializing in hotel management software, acquired iHotelligence for an undisclosed amount. This acquisition aims to bolster RoomRaccoon's presence in the Irish market and strengthen its position as a global provider of hotel management software. By integrating iHotelligence's suite of software products, including its on-site property management system, booking engine, and channel manager, RoomRaccoon enhances its offering. iHotelligence is an Ireland-based hotel management software company.
Major companies operating in the hotel and hospitality management software market are Oracle Corporation, Schneider Electric, NEC Corporation, Amadeus Hospitality Inc., Infor Hospitality, Sabre Corp., Choice Hotels International Inc., Travelclick Inc., Guesty Corp., eZee Technosys Pvt. Ltd., SiteMinder Limited (Little Hotelier), Protel Hotel Software GmbH, Hotelogix PTE, Newhotel Software, StayNTouch Inc., Trawex Technologies Pvt Ltd, ResNexus, WebRezPro-World Web Technologies Inc, The ASSD Software Company, Clock Software Solutions Pvt.Ltd, Hoteliga International Sp. z o.o., RoomRaccoon B.V., Winhotel Solution Ltd, MyAllocator, Clarity Hospitality Software Solutions.
North America was the largest region in the hotel and hospitality management software market in 2023. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the hotel and hospitality management software market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa. The countries covered in the hotel and hospitality management software market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.
Hotel and hospitality management software are specialized digital solutions crafted to streamline and automate diverse operations within hotels, resorts, and other hospitality establishments. These software tools aim to enhance efficiency, elevate guest experiences, optimize resource allocation, and ultimately bolster profitability for hospitality businesses.
The primary types of hotel and hospitality management software encompass hotel operation management systems, integrated security systems, hotel building automation systems, guest service management systems, and integrated communication technology solutions. Hotel operation management systems are specifically designed to streamline and automate operational tasks within a hotel. They offer various deployment types, including on-premises and SaaS-based solutions, catering to a wide array of services such as system integration, professional services, managed services, among others. These systems find application across different types of hotels including business hotels, resorts and spas, boutique hotels, and others.
The hotel and hospitality management software market research report is one of a series of new reports that provides hotel and hospitality management software market statistics, including hotel and hospitality management software industry global market size, regional shares, competitors with a hotel and hospitality management software market share, detailed hotel and hospitality management software market segments, market trends and opportunities, and any further data you may need to thrive in the hotel and hospitality management software industry. This hotel and hospitality management software market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.
The hotel and hospitality management software market includes revenues earned by entities providing services such as housekeeping management, workflow automation, channel management, and consulting and advisory services. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.
The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).
The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.
This product will be delivered within 3-5 business days.
The hotel and hospitality management software market size is expected to see strong growth in the next few years. It will grow to $4.43 billion in 2028 at a compound annual growth rate (CAGR) of 6.6%. The growth in the forecast period can be attributed to the expansion of IoT and smart technologies, the rise of contactless solutions, increasing demand for data analytics solutions, the growing focus on sustainability, shift towards hybrid work models. Major trends in the forecast period include integration of artificial intelligence (AI) and machine learning, Internet of Things (IoT) integration, adoption of contactless solutions, use of advanced data analytics capabilities, and adoption of cloud-based management software solutions.
The rapid growth of tourism is expected to drive the expansion of the hotel and hospitality management software market in the coming years. Tourism involves traveling for pleasure or leisure, exploring different destinations, experiencing diverse cultures, and engaging in recreational activities away from one's usual environment. This growth in tourism is fueled by economic development, improved transportation infrastructure, and a growing interest in cultural exchange, leading to increased demand for innovative hospitality technology solutions. Hotel and hospitality management software streamline operations and enrich the overall guest experience for tourists by facilitating seamless booking processes, personalized services, and efficient communication, ensuring a comfortable stay. For example, in May 2023, according to the World Tourism Organization, international tourism revenue surpassed the $1 trillion mark in 2022, experiencing a 50% growth in real terms compared to 2021. Additionally, an estimated 235 million tourists traveled internationally in the first quarter of 2023, more than double the number from the same period in 2022. Hence, the rapid growth in tourism is a key driver behind the expansion of the hotel and hospitality management software market.
Key players in the hotel and hospitality management software market are concentrating on developing advanced technological solutions, such as software-as-a-service (SaaS)-based hospitality management platforms, to gain a competitive advantage. A SaaS-based hospitality management platform is a cloud-based solution designed to streamline and optimize various aspects of operations within the hospitality industry. For instance, in December 2023, Revivo Technologies, an India-based deep tech company, introduced Hotel X, a SaaS-based hospitality management and growth platform aiming to revolutionize the hotel industry. Hotel X provides a comprehensive solution for automating workflows and driving growth for hotel businesses, leveraging AI capabilities for real-time reporting, monitoring, and data-driven feedback. It integrates with prominent online travel agencies (OTAs) and utilizes AI and ML algorithms to maximize revenue through rate optimization and increased sales channels. Moreover, it enhances the guest experience with digitized onboarding processes, single-click or QR-based check-ins, and centralized service ordering features.
In December 2023, RoomRaccoon B.V., a Netherlands-based company specializing in hotel management software, acquired iHotelligence for an undisclosed amount. This acquisition aims to bolster RoomRaccoon's presence in the Irish market and strengthen its position as a global provider of hotel management software. By integrating iHotelligence's suite of software products, including its on-site property management system, booking engine, and channel manager, RoomRaccoon enhances its offering. iHotelligence is an Ireland-based hotel management software company.
Major companies operating in the hotel and hospitality management software market are Oracle Corporation, Schneider Electric, NEC Corporation, Amadeus Hospitality Inc., Infor Hospitality, Sabre Corp., Choice Hotels International Inc., Travelclick Inc., Guesty Corp., eZee Technosys Pvt. Ltd., SiteMinder Limited (Little Hotelier), Protel Hotel Software GmbH, Hotelogix PTE, Newhotel Software, StayNTouch Inc., Trawex Technologies Pvt Ltd, ResNexus, WebRezPro-World Web Technologies Inc, The ASSD Software Company, Clock Software Solutions Pvt.Ltd, Hoteliga International Sp. z o.o., RoomRaccoon B.V., Winhotel Solution Ltd, MyAllocator, Clarity Hospitality Software Solutions.
North America was the largest region in the hotel and hospitality management software market in 2023. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the hotel and hospitality management software market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa. The countries covered in the hotel and hospitality management software market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.
Hotel and hospitality management software are specialized digital solutions crafted to streamline and automate diverse operations within hotels, resorts, and other hospitality establishments. These software tools aim to enhance efficiency, elevate guest experiences, optimize resource allocation, and ultimately bolster profitability for hospitality businesses.
The primary types of hotel and hospitality management software encompass hotel operation management systems, integrated security systems, hotel building automation systems, guest service management systems, and integrated communication technology solutions. Hotel operation management systems are specifically designed to streamline and automate operational tasks within a hotel. They offer various deployment types, including on-premises and SaaS-based solutions, catering to a wide array of services such as system integration, professional services, managed services, among others. These systems find application across different types of hotels including business hotels, resorts and spas, boutique hotels, and others.
The hotel and hospitality management software market research report is one of a series of new reports that provides hotel and hospitality management software market statistics, including hotel and hospitality management software industry global market size, regional shares, competitors with a hotel and hospitality management software market share, detailed hotel and hospitality management software market segments, market trends and opportunities, and any further data you may need to thrive in the hotel and hospitality management software industry. This hotel and hospitality management software market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.
The hotel and hospitality management software market includes revenues earned by entities providing services such as housekeeping management, workflow automation, channel management, and consulting and advisory services. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.
The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).
The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.
This product will be delivered within 3-5 business days.
Table of Contents
1. Executive Summary2. Hotel and Hospitality Management Software Market Characteristics3. Hotel and Hospitality Management Software Market Trends and Strategies32. Global Hotel and Hospitality Management Software Market Competitive Benchmarking33. Global Hotel and Hospitality Management Software Market Competitive Dashboard34. Key Mergers and Acquisitions in the Hotel and Hospitality Management Software Market
4. Hotel and Hospitality Management Software Market - Macro Economic Scenario
5. Global Hotel and Hospitality Management Software Market Size and Growth
6. Hotel and Hospitality Management Software Market Segmentation
7. Hotel and Hospitality Management Software Market Regional and Country Analysis
8. Asia-Pacific Hotel and Hospitality Management Software Market
9. China Hotel and Hospitality Management Software Market
10. India Hotel and Hospitality Management Software Market
11. Japan Hotel and Hospitality Management Software Market
12. Australia Hotel and Hospitality Management Software Market
13. Indonesia Hotel and Hospitality Management Software Market
14. South Korea Hotel and Hospitality Management Software Market
15. Western Europe Hotel and Hospitality Management Software Market
16. UK Hotel and Hospitality Management Software Market
17. Germany Hotel and Hospitality Management Software Market
18. France Hotel and Hospitality Management Software Market
19. Italy Hotel and Hospitality Management Software Market
20. Spain Hotel and Hospitality Management Software Market
21. Eastern Europe Hotel and Hospitality Management Software Market
22. Russia Hotel and Hospitality Management Software Market
23. North America Hotel and Hospitality Management Software Market
24. USA Hotel and Hospitality Management Software Market
25. Canada Hotel and Hospitality Management Software Market
26. South America Hotel and Hospitality Management Software Market
27. Brazil Hotel and Hospitality Management Software Market
28. Middle East Hotel and Hospitality Management Software Market
29. Africa Hotel and Hospitality Management Software Market
30. Hotel and Hospitality Management Software Market Competitive Landscape and Company Profiles
31. Hotel and Hospitality Management Software Market Other Major and Innovative Companies
35. Hotel and Hospitality Management Software Market Future Outlook and Potential Analysis
36. Appendix
Executive Summary
Hotel and Hospitality Management Software Global Market Report 2024 provides strategists, marketers and senior management with the critical information they need to assess the market.This report focuses on hotel and hospitality management software market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.
Reasons to Purchase:
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- Measure the impact of high global inflation on market growth.
- Create regional and country strategies on the basis of local data and analysis.
- Identify growth segments for investment.
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- Understand customers based on the latest market shares.
- Benchmark performance against key competitors.
- Suitable for supporting your internal and external presentations with reliable high quality data and analysis
- Report will be updated with the latest data and delivered to you along with an Excel data sheet for easy data extraction and analysis.
- All data from the report will also be delivered in an excel dashboard format.
Description
Where is the largest and fastest growing market for hotel and hospitality management software ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward? The hotel and hospitality management software market global report answers all these questions and many more.The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market’s historic and forecast market growth by geography.
- The market characteristics section of the report defines and explains the market.
- The market size section gives the market size ($b) covering both the historic growth of the market, and forecasting its development.
- The forecasts are made after considering the major factors currently impacting the market. These include:
- The impact of sanctions, supply chain disruptions, and altered demand for goods and services due to the Russian Ukraine war, impacting various macro-economic factors and parameters in the Eastern European region and its subsequent effect on global markets.
- The impact of higher inflation in many countries and the resulting spike in interest rates.
- The continued but declining impact of COVID-19 on supply chains and consumption patterns.
- Market segmentations break down the market into sub markets.
- The regional and country breakdowns section gives an analysis of the market in each geography and the size of the market by geography and compares their historic and forecast growth. It covers the growth trajectory of COVID-19 for all regions, key developed countries and major emerging markets.
- The competitive landscape chapter gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in recent years are identified.
- The trends and strategies section analyses the shape of the market as it emerges from the crisis and suggests how companies can grow as the market recovers.
Scope
Markets Covered:
1) by Type: Hotel Operation Management System; Integrated Security System; Hotel Building Automation System; Guest Service Management System; Integrated Communication Technology Solutions2) by Deployment Type: on-premises; SaaS-Based
3) by Services: System and Integration; Professional Services; Managed Services; Other Services
4) by Hotel Type: Business Hotel; Resorts and Spas; Boutique Hotel; Other Hotels
Key Companies Mentioned: Oracle Corporation; Schneider Electric; NEC Corporation; Amadeus Hospitality Inc.; Infor Hospitality
Countries: Australia; Brazil; China; France; Germany; India; Indonesia; Japan; Russia; South Korea; UK; USA; Canada; Italy; Spain
Regions: Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa
Time Series: Five years historic and ten years forecast.
Data: Ratios of market size and growth to related markets, GDP proportions, expenditure per capita.
Data Segmentation: Country and regional historic and forecast data, market share of competitors, market segments.
Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.
Delivery Format: PDF, Word and Excel Data Dashboard.
Companies Mentioned (Partial List)
A selection of companies mentioned in this report includes, but is not limited to:
- Oracle Corporation
- Schneider Electric
- NEC Corporation
- Amadeus Hospitality Inc.
- Infor Hospitality
- Sabre Corp.
- Choice Hotels International Inc.
- Travelclick Inc.
- Guesty Corp.
- eZee Technosys Pvt. Ltd.
- SiteMinder Limited (Little Hotelier)
- Protel Hotel Software GmbH
- Hotelogix PTE
- Newhotel Software
- StayNTouch Inc.
- Trawex Technologies Pvt Ltd
- ResNexus
- WebRezPro-World Web Technologies Inc
- The ASSD Software Company
- Clock Software Solutions Pvt.Ltd
- Hoteliga International Sp. z o.o.
- RoomRaccoon B.V.
- Winhotel Solution Ltd
- MyAllocator
- Clarity Hospitality Software Solutions
Methodology
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Table Information
Report Attribute | Details |
---|---|
No. of Pages | 175 |
Published | June 2024 |
Forecast Period | 2024 - 2028 |
Estimated Market Value ( USD | $ 3.43 Billion |
Forecasted Market Value ( USD | $ 4.43 Billion |
Compound Annual Growth Rate | 6.6% |
Regions Covered | Global |