Delivery Management Software Global Market Report 2024

The delivery management software market size has grown rapidly in recent years. It will grow from $2.51 billion in 2023 to $2.83 billion in 2024 at a compound annual growth rate (CAGR) of 12.7%. The growth observed in the historic period can be attributed to several factors, including increased demand for transparency and accountability, urbanization, population growth, the emergence of on-demand services, and a heightened focus on sustainability.

The delivery management software market size is expected to see rapid growth in the next few years. It will grow to $4.63 billion in 2028 at a compound annual growth rate (CAGR) of 13.1%. The forecasted growth is expected to stem from various factors, including the increasing demand for contactless delivery solutions, the desire for real-time tracking capabilities, a heightened focus on enhancing the customer experience, the need for efficient route optimization, and intensified competition within the market. Key trends anticipated in the forecast period encompass technological advancements, particularly in mobile technology, integration with Internet of Things (IoT) devices, and the implementation of artificial intelligence (AI) for predictive maintenance purposes.

The anticipated expansion of e-commerce is poised to drive the advancement of the delivery management software sector in the foreseeable future. E-commerce denotes the online commercial framework facilitating the trade of goods and services via the Internet. The escalating prevalence of e-commerce is fueled by convenience, broadening internet accessibility, and a shift in consumer preferences towards online purchasing. Within e-commerce, delivery management software plays a crucial role by optimizing delivery routes, offering real-time tracking, and enriching customer satisfaction through timely and transparent deliveries. This, in turn, boosts operational efficiency and customer contentment. Notably, in February 2024, according to the United States Census Bureau, e-commerce sales for 2023 were forecasted to reach$1.11 trillion, marking a 7.6% (±1.2%) increase from 2022, while total retail sales saw a 2.1% (±0.4%) rise over the same period. E-commerce sales constituted 15.4% of total sales in 2023, compared to 14.7% in 2022, underscoring the driving force behind the delivery management software market's growth.

Key players in the delivery management software sector prioritize the development of innovative solutions, such as real-time shipment alerting, to propel revenue growth. Real-time shipment alerting involves instant notifications provided by delivery management software regarding shipment status and location. For instance, in October 2021, Enveyo, a US-based software company, introduced Alerting, a solution for managing customer delivery experiences. Alerting furnishes real-time visibility throughout the parcel shipment lifecycle, enabling e-commerce shippers to augment revenue, customer satisfaction, and brand loyalty. The solution offers real-time shipment notifications to customers for all significant milestones, from order creation to delivery, including any delivery exceptions. Furthermore, shippers can cultivate a seamless customer delivery experience through customizable email or SMS notifications tailored to match their distinctive messaging and brand identity.

In February 2024, Inspire Brands LLC, a US-based franchise company specializing in fast-food restaurants, acquired Vromo Limited for an undisclosed sum. This acquisition is intended to bolster the profitability of the delivery network and enhance customer delivery experiences. Vromo Limited, headquartered in Ireland, specializes in restaurant delivery management software.

Major companies operating in the delivery management software market are Uber Technologies Inc., DoorDash Inc., Postmates Inc., Zetes Group, Descartes Systems Group, Kerridge Commercial Systems Information, Metapack Ltd, Bringg Delivery Technologies Ltd, WorkWave LLC, Jungleworks, Mara Labs Inc., Mobisoft Infotech LLC, parcelLab GmbH, Loginext Solutions Private Limited, Route4Me Inc., Tookan Limited, Roadie Inc., Bringoz Technologies, GetSwift Limited, DispatchTrack, Zippykind, Deliforce Technologies Private Limited, Shipox Inc., Routific Solutions Inc.

Asia-Pacific was the largest region in the delivery management software market in 2023. The regions covered in the delivery management software market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa. The countries covered in the delivery management software market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

Delivery management software is a digital platform designed to streamline and optimize the process of delivering goods or services from a central hub to their final destination. It assists businesses in managing their fleets, tracking deliveries in real time, handling any last-minute changes or disruptions, and providing customers with accurate delivery estimates and updates.

The primary deployments of delivery management software are on-premise and software as a service (SaaS) based. On-premise deployment involves installing and operating the software solutions within the physical infrastructure of an organization's premises or data centers. Various pricing methods, such as subscription-based and pay-as-you-go models, are available. These software solutions find extensive use across various industries, including banking, financial services and insurance (BFSI), retail and e-commerce, manufacturing, healthcare and life sciences, telecommunications and information technology, among others. They cater to the needs of small and medium-sized enterprises as well as large enterprises.

The delivery management software market research report is one of a series of new reports that provides delivery management software market statistics, including delivery management software industry global market size, regional shares, competitors with a delivery management software market share, detailed delivery management software market segments, market trends and opportunities, and any further data you may need to thrive in the delivery management software industry. This delivery management software market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.

The delivery management software market consists of revenues earned by entities providing services such as order tracking, route optimization, dispatching, real-time communication with drivers, and scheduling. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.


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