Patient Referral Tracking Systems Market Report 2025

This report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market’s historic and forecast market growth by geography.

The patient referral tracking systems market size has grown rapidly in recent years. It will grow from $8.58 billion in 2024 to $10.01 billion in 2025 at a compound annual growth rate (CAGR) of 16.6%. The growth in the historic period can be attributed to fleet modernization in the navy, growing tensions in geopolitics, an emphasis on preparing for underwater warfare, the creation of unmanned systems, and cooperative defense projects.

The patient referral tracking systems market size is expected to see rapid growth in the next few years. It will grow to $18.25 billion in 2029 at a compound annual growth rate (CAGR) of 16.2%. The growth in the forecast period can be attributed to rising defense budgets, increasing investments in maritime surveillance capabilities, an increase in government funding, the increasing proliferation of submarines worldwide, and increasing risks to submarines. Major trends in the forecast period include increasing adoption of AI-driven referral optimization, the expansion of virtual care platforms, an emphasis on patient engagement and communication, integration with population health management strategies, and enhanced data analytics and reporting capabilities.

The growing adoption of electronic health records is expected to drive the expansion of the patient referral tracking system market in the future. An electronic health record (EHR) is a digital version of a patient's medical history that contains comprehensive health data, accessible and shareable securely by healthcare providers. The rise in EHR adoption is driven by the increasing recognition of their advantages in enhancing healthcare efficiency, patient safety, and care coordination. EHRs are utilized in patient referral tracking systems to streamline communication and coordination among healthcare providers by documenting referral details, monitoring patient progress, and ensuring continuity of care. For example, in November 2023, according to the Centers for Disease Control and Prevention (CDC), a US-based national public health agency, 88.2% of office-based physicians were using EHR systems, with 77.8% adopting certified EHR systems. As a result, the growing adoption of EHRs is fueling the growth of the patient referral tracking system market.

Key players in the patient referral tracking systems market are developing centralized referral management solutions like enterprise referral managers to enhance efficiency and coordination in healthcare environments. An enterprise referral manager is specialized software that offers various benefits to healthcare organizations, including reduced referral leakage, shorter lead times, automated reminders, secure patient data exchange, and more. For instance, in October 2023, WellSky, a US-based tech company, introduced the WellSky enterprise referral manager, designed to optimize referral, intake, and customer relationship management processes for home health, hospice, and other home-based care providers. This solution is poised to boost staff efficiency, broaden referral sources, and expedite patient care initiation, boasting features like digital integration with multiple EHR systems, CRM capabilities for marketing liaisons, and smooth care setting transitions.

In January 2022, AristaMD Inc., a US-based healthcare firm, acquired Preferral for an undisclosed sum. This strategic move expanded AristaMD's capabilities to offer a comprehensive solution for managing patient referrals, integrating Preferral's platform with its eConsult solutions to streamline the referral process, improve patient access to specialty care, and ultimately enhance patient outcomes. Preferral, a US-based referral management firm, specializes in assisting primary care practices with online management, customization, and analysis of patient referrals.

Major companies operating in the patient referral tracking systems market report are UnitedHealth Group Incorporated; McKesson Corporation; International Business Machines Corporation; Oracle Corporation; Medtronic plc; GE Healthcare; Cerner Corporation; Epic Systems Corporation; Athenahealth Inc.; eClinicalWorks LLC; Persistent Systems Limited; Allscripts Healthcare Solutions Inc.; NextGen Healthcare Inc.; Netsmart Technologies Inc.; Greenway Health LLC; Surescripts LLC; CareCloud Corporation; Kareo Inc.; PracticeSuite LLC; Practice Fusion Inc.; AdvancedMD Inc.; Insync Healthcare Solutions; eHealth Technologies Inc.; Blockitnow Inc.; Eceptionist Inc.

North America was the largest region in the patient referral tracking systems market in 2024. The regions covered in the patient referral tracking systems market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa. The countries covered in the patient referral tracking systems market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

The patient referral tracking system market consists of revenues earned by entities by providing services such as custom development services, integration services, security services, and database management services. The market value includes the value of related goods sold by the service provider or included within the service offering. The patient referral tracking systems market also includes sales of servers, networking equipment, workstations, and security devices that are used in providing the services. Values in this market are ‘factory gate’ values, that is the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

A patient referral tracking system is a software solution that manages and oversees the patient referral process within a healthcare organization or network. It streamlines the referral process, facilitating the transfer of patients from one healthcare provider to another, such as from a primary care physician to a specialist or from a clinic to a hospital.

The primary types of patient referral tracking systems include inbound and outbound systems. Inbound systems manage the receipt and documentation of referral information from external sources, such as healthcare providers or specialists, enabling efficient management of patient referrals within the system. These systems can be deployed in various modes, including cloud-based and on-premise solutions, and are utilized by healthcare providers, healthcare payers, patients, and other stakeholders within the healthcare ecosystem.

The patient referral tracking system market research report is one of a series of new reports that provides patient referral tracking system market statistics, including patient referral tracking system industry global market size, regional shares, competitors with a patient referral tracking system market share, detailed patient referral tracking system market segments, market trends and opportunities, and any further data you may need to thrive in the patient referral tracking system industry. This patient referral tracking system market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

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