The report unpacks how the lines between POS hardware and software are disappearing as providers push the innovation envelope.
Software reigns supreme at the point-of-sale (POS). With that preeminence comes a brisk pace of innovation that is broadening opportunities for POS providers to expand their offerings - even as hardware increasingly becomes a means to deliver software.
Key Question: How are payment providers affected by factors driving change at the POS?
Key Stat: The US installed base of mobile point-of-sale (mPOS) terminals will grow at more than five times the rate of in-place hardware from 2023 to 2027, per the forecast. The role of mPOS in completing transactions at the customer's location continues to increase.
Key Report Features:
- 2 Exportable files for easy reading, analysis and sharing.
- 5 Charts: Reliable data in simple displays for presentations and quick decision making.
- 1 Expert Perspective: Insights from industry and company leaders.
Table of Contents
- Executive Summary
- The fight for POS revenues among payment providers is intensifying
- All roads lead to POS software
- Anemic fixed POS terminal hardware growth masks its importance
- mPOS portability and use case expansion drive growth
- SoftPOS is booming
- Insider Intelligence Interviews
- Sources
- Media Gallery
Charts
- Payments Participants at the POS
- Checkout and Payment Features Business Leaders Worldwide Are Prioritizing, Q4 2022 (% of respondents)
- US Fixed Point-of-Sale (POS) Terminal Hardware Installed Base, 2023-2027 (millions, % change, and % of total POS terminals)
- Store Technology Purchase Plans According to Brands in Canada and the US, 2024 (% of respondents)
- Software Point-of-Sale (softPOS) Transaction Value and Smartphone Users Worldwide, 2023 & 2028
Interviewed for This Report
- Gilbert Bailey - Global Payments, Executive Vice President, Commerce Enablement Solutions
