Information Technology (IT) Operations Management Software Market Report 2025

This Information Technology (IT) Operations Management Software market report provides a comprehensive analysis of the market’s characteristics, size, and growth, including segmentation, regional and country-level breakdowns, competitive landscape, market shares, trends, and strategies. It also tracks historical and forecasted market growth across various geographies.

The information technology (IT) operations management software market size has grown strongly in recent years. It will grow from $2.46 billion in 2024 to $2.61 billion in 2025 at a compound annual growth rate (CAGR) of 6%. The growth in the historic period can be attributed to growing enterprise use of cloud computing technologies, explosive growth of the banking industry, e-commerce, and cloud-based services, increasing use of cloud video streaming services, growing data center infrastructure.

The information technology (IT) operations management software market size is expected to see strong growth in the next few years. It will grow to $3.28 billion in 2029 at a compound annual growth rate (CAGR) of 5.8%. The growth in the forecast period can be attributed to emerging technologies Investing into advanced data centers, IT companies turning to BYOD and CYOD Systems, demand for cloud management services, adoption of multi-cloud platform, the growing spending on IT infrastructure, increasing demand for the automation of processes. Major trends in the forecast period include rapid technological improvements, monitor their systems in real-time, resolve issues quickly and effectively, ongoing operations and spur innovation, implementation of virtualization technologies.

The growing concerns over cybersecurity are expected to drive the expansion of the IT operations management software market. Cybersecurity concerns involve the risks and threats associated with safeguarding digital assets, information, systems, and networks from unauthorized access, data breaches, cyberattacks, and other malicious activities. These concerns are increasing due to the rise in cyber threats, a shortage of cybersecurity professionals, the shift to remote work, and the adoption of new technologies. IT operations management software plays a crucial role in strengthening cybersecurity defenses, improving threat detection and response capabilities, and ensuring the resilience of IT infrastructure against cyber risks and attacks. For example, in February 2023, the Australian Cyber Security Centre, a government agency, reported that in 2022, there were 76,000 cybercrime reports, a 13% increase from the previous year. As a result, the rise in cybersecurity concerns is fueling the growth of the IT operations management software market.

Leading companies in the IT operations management software market are directing their efforts towards developing cutting-edge solutions, such as IoT platform software, aimed at seamlessly integrating with Internet of Things (IoT) devices to deliver comprehensive monitoring, management, and security capabilities for interconnected networks and devices. IoT platform software is tailored software designed to facilitate the efficient management, monitoring, and control of IoT devices and applications within an organization's IT infrastructure. For instance, in April 2022, Manufacturing Automation & Software Systems Group Inc. (MASS Group) introduced ScannerIO, an innovative IoT platform software solution. ScannerIO seamlessly integrates with the company's manufacturing execution system (MES) offering, empowering it to automate the generation of digital work instructions for manufacturing processes. By enabling data collection from diverse devices such as Bluetooth, barcode scanners, RFID readers, and IoT devices, ScannerIO enhances operational efficiency and security in manufacturing environments.

In May 2023, Hewlett-Packard Enterprise Company made a strategic move by acquiring OpsRamp Inc. This acquisition underscores Hewlett-Packard Enterprise's commitment to simplifying IT operations in complex multi-cloud environments by providing end-to-end visibility and control. OpsRamp Inc., a renowned IT operations management software provider, brings valuable expertise and technology assets to Hewlett-Packard Enterprise, enabling the delivery of innovative solutions tailored to meet the evolving needs of organizations navigating multi-cloud ecosystems. Through this acquisition, Hewlett-Packard Enterprise aims to empower organizations to thrive and innovate in the dynamic landscape of multi-cloud computing.

Major companies operating in the information technology (IT) operations management software market are Microsoft Corporation, Amazon Web Services Inc., Siemens AG, Hewlett-Packard Company, International Business Machines Corporation, Cisco Systems Inc., Broadcom Inc., Efecte Oyj, Adobe Systems Inc., ServiceNow Inc., Autodesk Inc., OpenText Corporation, Citrix Systems Inc., SAP SE, Atlassian Corporation Plc, Splunk Inc., BMC Software Inc., IFS AB, Zendesk Inc., Zoho Corporation, LogMeIn Inc., Ivanti Inc., Elastic N.V., SolarWinds Worldwide LLC, SymphonyAI Corporation, Freshworks Inc., EasyVista Inc., Binmile LLC.

North America was the largest region in the IT operations management software market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the information technology (IT) operations management software market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa. The countries covered in the information technology (IT) operations management software market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

Information technology (IT) operations management software encompasses a suite of tools and solutions engineered to monitor, govern, and enhance the performance and accessibility of IT infrastructure, systems, and applications within an organization. This software aids IT teams in ensuring the seamless operation of critical business services by offering real-time visibility into diverse components of the IT environment, including servers, networks, databases, applications, and cloud services.

The primary types of IT operations management software include cloud-based and on-premise solutions. Cloud-based IT operations management software denotes solutions hosted on remote servers and accessed via the internet. These applications cater to a wide array of industries, including banking, financial services and insurance (BFSI), information technology and telecom, retail and consumer goods, manufacturing, energy and utilities, media and entertainment, government, healthcare, and others.

The information technology (IT) operations management software market research report is one of a series of new reports that provides information technology (IT) operations management software market statistics, including information technology (IT) operations management software industry global market size, regional shares, competitors with information technology (IT) operations management software market share, detailed information technology (IT) operations management software market segments, market trends, and opportunities, and any further data you may need to thrive in the information technology (IT) operations management software industry. This information technology (IT) operations management software market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenarios of the industry.

The information technology (IT) operations management software market includes revenues earned by entities by software licensing, subscription services, professional services, and usage-based pricing models. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

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