Global Quality Management Software Market Report 2024

The quality management software market size has grown rapidly in recent years. It will grow from $10.32 billion in 2023 to $11.69 billion in 2024 at a compound annual growth rate (CAGR) of 13.3%. The growth observed in the historical period can be credited to several factors, including the expanding utilization of smart devices, heightened demand within the quality management software industry, on-premise deployment of quality management software, a growing awareness among manufacturers, and the burgeoning number of enterprises.

The quality management software market size is expected to see rapid growth in the next few years. It will grow to $19.49 billion in 2028 at a compound annual growth rate (CAGR) of 13.6%. The projected growth in the forecast period can be linked to the increasing demand for streamlining and centralizing business operations, the adoption of cloud-based digital quality management systems, the growing significance of quality assurance, the rapid pace of digitalization, and the escalating requirements for regulatory compliance. Key trends anticipated in the forecast period encompass the heightened adoption of novel technologies, enhancements in the capabilities of quality management software, the integration of AI and ML technologies, the introduction of new products, and the continuous development of new features within the software.

The quality management software (QMS) market is expected to grow significantly, driven by increasing consumer awareness of product safety and quality. This awareness reflects consumers' heightened recognition and understanding of the safety and quality standards of the products they purchase. Factors such as greater access to information, high-profile product recalls, consumer advocacy groups, and corporate transparency initiatives contribute to this growing awareness. Quality management software is pivotal in promoting consumer awareness of product safety and quality by ensuring regulatory compliance, enhancing transparency, enabling swift responses to quality issues, supporting continuous improvement initiatives, and improving communication with consumers. For example, a survey conducted by Qualtrics among 2,000 U.S. consumers revealed that 64% of consumers are more likely to choose a brand based on its treatment of employees during the pandemic, and 55% prefer brands that have implemented strong safety measures. Therefore, the rising consumer awareness of product safety and quality is a key driver of growth in the QMS market.

Leading companies in the QMS market are focusing on developing advanced software solutions, such as AI-powered QMS software, to gain a competitive edge. AI-powered QMS uses artificial intelligence and machine learning algorithms to enhance quality management processes by analyzing large datasets, identifying patterns, and making data-driven recommendations to improve quality and efficiency. For instance, in September 2023, Intellect, a US-based software company, launched an AI-powered QMS emphasizing its benefits in enhancing quality and safety, saving time, reducing errors, and improving decision-making. This AI-powered QMS is highly configurable, offering features such as audit readiness, risk assessments, automation, insights, and time-saving capabilities, thereby driving productivity, quality, and efficiency in quality management initiatives.

Moreover, in December 2021, Sandvik AB, a Sweden-based engineering company, acquired Dimensional Control Systems (DCS) for an undisclosed amount. This acquisition complements and enhances Sandvik's existing portfolio within metrology and aligns with the company's strategic focus on expanding in the digital manufacturing space. Dimensional Control Systems (DCS), a US-based quality management software provider, offers dimensional quality management software and on-site engineering services, further strengthening Sandvik's position in the QMS market.

Major companies operating in the quality management software market are Microsoft Corporation, Amazon Web Services Inc., Siemens AG, Hewlett-Packard Company, Cisco Systems Inc., Oracle Corporation, Broadcom Inc., Adobe Systems Inc., ServiceNow Inc., Dassault Systemes SE, Autodesk Inc., OpenText Corporation, Citrix Systems Inc., SAP SE, Atlassian Corporation Plc, Splunk Inc., IFS AB, Zendesk Inc., Zoho Corporation, Freshworks Inc., Arena Solutions Inc., Sparta Systems Inc., Intelex Technologies Inc., MasterControl Inc., Aras Corporation.

North America was the largest region in the quality management software market in 2023. The regions covered in the quality management software market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa. The countries covered in the quality management software market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

Quality management software (QMS) comprises a suite of computerized tools and applications crafted to streamline and mechanize the processes related to overseeing quality within a company. These software solutions encompass a variety of functionalities aimed at guaranteeing that products or services align with predetermined quality standards, regulatory mandates, and customer requisites.

Key components of quality management software include document control, non-conformance or corrective and preventive actions, complaint handling, employee training, audit management, supplier quality management, calibration management, change management, among others. Document control entails overseeing the creation, review, distribution, and upkeep of documents within an organization to ensure precision, uniformity, and compliance. Deployment options for QMS include cloud-based and on-premise solutions, catering to both small and medium enterprises (SMEs) as well as large enterprises. Industries benefiting from QMS solutions encompass information technology and telecommunications, transportation and logistics, consumer goods and retail, defense and aerospace, manufacturing, healthcare, and others.

The quality management software market research report is one of a series of new reports that provides quality management software market statistics, including quality management software industry global market size, regional shares, competitors with quality management software market share, detailed quality management software market segments, market trends, and opportunities, and any further data you may need to thrive in the quality management software industry. This quality management software market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenarios of the industry.

The quality management software market includes revenues earned by entities by providing risk management, implementation services, and subscription-based models. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.


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