Quality Management Software Market Report 2025

This Quality Management Software market report provides a comprehensive analysis of the market’s characteristics, size, and growth, including segmentation, regional and country-level breakdowns, competitive landscape, market shares, trends, and strategies. It also tracks historical and forecasted market growth across various geographies.

The quality management software market size has grown rapidly in recent years. It will grow from $11.69 billion in 2024 to $13.31 billion in 2025 at a compound annual growth rate (CAGR) of 13.9%. The growth in the historic period can be attributed to rising penetration of smart devices, the demand for quality management software industry, on-premise deployment of quality management software, increasing awareness among manufacturers, increasing number of enterprises.

The quality management software market size is expected to see rapid growth in the next few years. It will grow to $22.12 billion in 2029 at a compound annual growth rate (CAGR) of 13.5%. The growth in the forecast period can be attributed to rising demand for streamlining and centralizing business processes, cloud-based digital quality management systems, increasing importance of quality assurance, the rapid rise of digitalization, increasing requirements for regulatory compliance. Major trends in the forecast period include increasing adoption of new technologies improvements in the capabilities of quality management software, integration of AI and ML technologies, introducing of new products, the software's ongoing development of new features.

The quality management software (QMS) market is expected to grow significantly, driven by increasing consumer awareness of product safety and quality. This awareness reflects consumers' heightened recognition and understanding of the safety and quality standards of the products they purchase. Factors such as greater access to information, high-profile product recalls, consumer advocacy groups, and corporate transparency initiatives contribute to this growing awareness. Quality management software is pivotal in promoting consumer awareness of product safety and quality by ensuring regulatory compliance, enhancing transparency, enabling swift responses to quality issues, supporting continuous improvement initiatives, and improving communication with consumers. For example, a survey conducted by Qualtrics among 2,000 U.S. consumers revealed that 64% of consumers are more likely to choose a brand based on its treatment of employees during the pandemic, and 55% prefer brands that have implemented strong safety measures. Therefore, the rising consumer awareness of product safety and quality is a key driver of growth in the QMS market.

Leading companies in the QMS market are focusing on developing advanced software solutions, such as AI-powered QMS software, to gain a competitive edge. AI-powered QMS uses artificial intelligence and machine learning algorithms to enhance quality management processes by analyzing large datasets, identifying patterns, and making data-driven recommendations to improve quality and efficiency. For instance, in September 2023, Intellect, a US-based software company, launched an AI-powered QMS emphasizing its benefits in enhancing quality and safety, saving time, reducing errors, and improving decision-making. This AI-powered QMS is highly configurable, offering features such as audit readiness, risk assessments, automation, insights, and time-saving capabilities, thereby driving productivity, quality, and efficiency in quality management initiatives.

In April 2022, Hexagon AB, a Sweden-based technology company, acquired ETQ LLC for an undisclosed amount. This acquisition was aimed at strengthening Hexagon's digital quality and compliance capabilities by integrating ETQ’s software solutions. ETQ’s software is used across various industries to streamline and automate quality, compliance, and environmental health and safety processes. By adding ETQ’s expertise, Hexagon sought to enhance its broader mission of providing smart digital reality solutions across different sectors. ETQ LLC is a US-based technology company specializing in quality management software.

Major companies operating in the quality management software market are Microsoft Corporation, Amazon Web Services Inc., Siemens AG, Hewlett-Packard Company, Cisco Systems Inc., Oracle Corporation, Broadcom Inc., Adobe Systems Inc., ServiceNow Inc., Dassault Systemes SE, Autodesk Inc., OpenText Corporation, Citrix Systems Inc., SAP SE, Atlassian Corporation Plc, Splunk Inc., IFS AB, Zendesk Inc., Zoho Corporation, Freshworks Inc., Arena Solutions Inc., Sparta Systems Inc., Intelex Technologies Inc., MasterControl Inc., Aras Corporation.

North America was the largest region in the quality management software market in 2024. The regions covered in the quality management software market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa. The countries covered in the quality management software market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

Quality management software (QMS) comprises a suite of computerized tools and applications crafted to streamline and mechanize the processes related to overseeing quality within a company. These software solutions encompass a variety of functionalities aimed at guaranteeing that products or services align with predetermined quality standards, regulatory mandates, and customer requisites.

Key components of quality management software include document control, non-conformance or corrective and preventive actions, complaint handling, employee training, audit management, supplier quality management, calibration management, change management, among others. Document control entails overseeing the creation, review, distribution, and upkeep of documents within an organization to ensure precision, uniformity, and compliance. Deployment options for QMS include cloud-based and on-premise solutions, catering to both small and medium enterprises (SMEs) as well as large enterprises. Industries benefiting from QMS solutions encompass information technology and telecommunications, transportation and logistics, consumer goods and retail, defense and aerospace, manufacturing, healthcare, and others.

The quality management software market research report is one of a series of new reports that provides quality management software market statistics, including quality management software industry global market size, regional shares, competitors with quality management software market share, detailed quality management software market segments, market trends, and opportunities, and any further data you may need to thrive in the quality management software industry. This quality management software market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenarios of the industry.

The quality management software market includes revenues earned by entities by providing risk management, implementation services, and subscription-based models. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

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