This report analyses the $2.49 billion US office coffee service market. Office coffee service revenues are projected to grow at an average rate of 17.2% annually through 2028 as recovery of lost revenues continues from a still-low 2023 base of sales.
The scope of analysis is centered on office coffee service provision and employee office coffee use and attitudes. While there is a focus on businesses that operate office environments, many other businesses also offer free on-site coffee service to their employees, such as:
- Hospitals
- Manufacturing facilities
- Schools
This report:
- Provides a market size and forecast for office coffee service, along with sales by product category, brewer placement share by brewer marketer, coffee consumption and pricing trends, and single-cup revenue and pricing trends
- Identifies opportunities and challenges central to the growth of office coffee service, including the importance of coffee to workplace productivity and morale; the potential costs associated with keeping coffee-drinking employees on-site; and coffeehouse chain performance trends
- Analyzes consumer coffee use trends by type and coffee maker ownership and purchasing trends by coffee maker type and brand
- Assesses at-home coffee habits, including whether coffee is made at home or purchased outside of the home, type of coffee consumed, and method used to make coffee
- Analyzes the relationship among at-home and at-work coffee habits of employed adults, including:
- The interplay between drinking coffee before work and at work
- Before-work and at-work on-site and off-site sources and methods used and frequency of use
- The availability and use of a range of workplace food and beverage services
- Assesses workplace coffee importance, satisfaction, and attitudes, including the importance employed adults give to coffee attributes and their satisfaction with those attributes in the workplace
- Analyzes workplace coffee attitudes, including coffee as productivity tool, coffee as workplace perk, the cost of workplace coffee, and workplace coffee expectations
- Analyzes the foodservice and office coffee service strategies of leading providers, including Aramark, Compass Group/Canteen Vending Services, Farmers Brothers, First Choice Coffee Services, Keurig Dr Pepper, Red Diamond, Royal Cup, Sodexo, Starbucks, and Westrock Coffee Holdings
- Covers trends and themes such as generational differentiation, the premium trend, coffee type and variety expansion, brewer variety and versatility expansion, and product and services expansion
Table of Contents
CHAPTER 1: EXECUTIVE SUMMARY
- Office Coffee Service Market: Work-from-Home Disruption
- The “New Normal”
- Opportunities for Growth in a Challenging Market
- Key Consumer Trends
- SCOPE
CHAPTER 2: RECENT HISTORICAL TRENDS
- HIGHLIGHTS
- WORK HABITS
- Coffee in the Context of Changes to Work
- Changes to Work Patterns Continued in 2022
- Figure 2-1. Coronavirus Changes to Work Patterns, 2021 - 2022 (percent of consumers)
- Working from Home in 2023
- Work from Home Ability and Frequency
- Table 2-1. Ability to Work from Home and Frequency of Remote Work, 2023 (percent of consumers)
- Working at a Co-Working Space or Working from Home
- Table 2-2. Working at a Co-Working Space or Working from Home, 2023 (percent of consumers)
- Table 2-3. Consumer Rating of Experiences Working at a Co-Working Space or Working from Home, 2023 (percent of consumers who have ever had each experience)
- Table 2-4. Consumer Opinions on Working at a Co-Working Space or Working from Home, 2023 (percent of employed consumers)
- Work Habits in 2024
- Typical Work Weeks
- Table 2-5. Where Time Is Spent during a Typical Work Week, 2024 (percent of employed consumers)
- Typical Work Arrangements
- Figure 2-2. Typical Work Arrangements (Fully Remote, Hybrid, and Traditional), 2024 (percent of employed consumers)
- RISING PRICES: FROM SUPPLY CHAIN CRUNCHES TO INFLATION
- Table 2-6. Consumer Concerns about Rising Food Prices, 2021 - 2024 (percent of consumers)
- The Vast Majority of Consumers Have Noticed the Rising Cost of Food, and Many Are Changing Their Purchasing Decisions
- Figure 2-3. Noticing the Rising Cost of Food and Beverages over the Past Year, 2023
- Figure 2-4. Impact of Rising Costs on Food/Beverage Purchasing, 2023
- Office Coffee Service in the US: Market Trends & Opportunities, 6th Edition ii May 2024
- Consumers Find Price More Important for Food Purchase Decisions in 2023
- Figure 2-5. Purchase Drivers for Food and Beverage Purchase Decisions, 2023
- Cutting Back on Household Expenses
- Table 2-7. Consumers Cutting Back on Household Expenses in the Last 12 Months, 2022 (percent of consumers)
- Table 2-8. Types of Household Expenses Cut Back on in the Last 12 Months, 2022 (percent of consumers)
- Table 2-9. Consumer Spending on “Extras”, 2023 - 2024 (percent of consumers)
- FOOD CARRYOUT, DELIVERY, ONLINE GROCERY SHOPPING, AND CONVENIENCE FOOD OPTIONS
- Activity in 2022
- Figure 2-6. Restaurant Habits Continue to Be Affected by the Pandemic, 2021 - 2022 (percent of consumers)
- Figure 2-7. Using Convenience Food Options during the Pandemic, 2022 (percent of consumers)
- Activity in 2023 and 2024
- Frequency of Grocery Shopping in 2023: In-Person vs. Online
- Figure 2-8. Frequency of Buying Groceries In-Person and Online, 2023
- Use of Food Carryout and Delivery Methods in the Last 12 Months
- Table 2-10. Consumer Use of Food Ordering Methods in the Last 12 Months, 2024 (percent of consumers)
- Frequency of Food Carryout and Delivery Habits in the Last 3 Months
- Table 2-11. Consumer Frequency of Food Ordering Methods in the Last 3 Months, 2024 (percent of consumers who have used each method in the last 12 months)
- Frequency of Food Carryout and Delivery Habits Now Compared to 12 Months Ago
- Table 2-12. Consumer Frequency of Food Ordering Habits Now Compared to 12 Months Ago, 2024 (percent of consumers who have used each method in the last 12 months)
- Expected Changes to Food Carryout and Delivery Habits in the Next 12 Months
- Table 2-13. Consumer Expected Changes to the Frequency of Food Ordering Habits in the Next 12 Months, 2024 (percent of consumers)
- CHANGES TO TRAVEL HABITS
- Table 2-14. Changes in Work and Leisure Travel Activity, 2024 (percent of consumers)
- SNACKING AND HEALTHY EATING HABITS
- Coffee and Snacking Often Go Hand in Hand in the Morning
- Trends in 2022
- Figure 2-9. Coronavirus Habits in Snacking, Eating Frequency, and Eating “Comfort” Foods, 2021 - 2022 (percent of consumers)
- Figure 2-10. Coronavirus Habits in Eating Fresh Produce and Processed Foods, 2021 - 2022 (percent of consumers)
- Changes to Snacking Habits in 2023
- Table 2-15. Current Snacking Activity Compared to Pre-Pandemic Levels, 2023 (percent of consumers)
- Many Consumers Report Snacking Daily in 2024
- Table 2-16. Frequency of Snacking Habits on a Typical Weekday, 2024 (percent of consumers)
- Office Coffee Service in the US: Market Trends & Opportunities, 6th Edition May 2024
- Reasons for Snacking
- Table 2-17. Reasons for Snacking, 2024 (percent of consumers)
- Preferred Types of Snacks
- Table 2-18. Preferred Types of Snacks, 2023 (percent of consumers)
- “Snackification” of Meals
- BEYOND THE PANDEMIC ERA: FUTURE CONCERNS, VACCINES, AND STICKY HABITS
- Concerns about COVID-19 Variants
- Figure 2-11. Concerns about the Delta/Omicron Variant and Future Variants of COVID-19, 2021 - 2023 (percent of consumers)
- Concerns about Future Potential Pandemic Outbreaks
- Table 2-19. Future Potential Pandemic Outbreak Concerns, 2023 (percent of consumers)
- Vaccination for the Flu and COVID-19
- Table 2-20. Consumer Vaccination Plans, 2023 (percent of consumers)
- Table 2-21. Consumer Vaccination Rates, 2024 (percent of consumers)
- Some Consumers Are Continuing to Wear Masks in Public and to Avoid Crowds
- Table 2-22. Consumer Habits Regarding Masks, Crowds, and Testing for COVID-19, 2024 (percent of consumers)
- NEGATIVE PERSONAL EFFECTS OF THE PANDEMIC
- Mental and Physical Health Effects in 2022
- Figure 2-12. Changes in Mental and Physical Symptoms during the Pandemic, 2022 (percent of consumers)
- Reporting Negative Mental States in 2023
- Figure 2-13. Current Feelings on Mental and Physical Symptoms Compared to “Normal” or Preferred Level, 2023 (percent of consumers)
- Continuing Mental and Physical Health Effects in 2024
- Table 2-23. Current Feelings on Mental and Physical Symptoms Compared to “Normal” or Preferred Level, 2024 (percent of consumers)
- Stress Levels and Impact on Food/Beverage Consumption
- Figure 2-14. Stress Levels and Impact of Stress on Healthfulness of Food/Beverage Consumption, 2023
- Figure 2-15. Impact of Food Consumption on Mental or Emotional Well-Being, 2023
CHAPTER 3: OVERVIEW AND MARKET TRENDS
- HIGHLIGHTS
- COFFEE SUBSCRIPTIONS, ONLINE ORDERING, AND DELIVERY/PICKUP
- Historical Trends: COVID-19 Context
- Figure 3-1. At-Home Coffee Consumption Is Up and Stoking Subscription Coffee Sales
- Coffee Subscriptions Are Convenient and Can Be Offered As a Perk to Remote Employees
- Figure 3-2. Office Coffee Brought Directly to Your Home
- Online Grocery Shopping
- Figure 3-3. Representative Coffee Products Available Online from Walmart
- Office Coffee Service in the US: Market Trends & Opportunities, 6th Edition iv May 2024
- Online Coffee Ordering : Foodservice Purchases for Carryout or Delivery
- Figure 3-4. Rewards Program for Coffee and Food Purchases Made Via the Starbucks App
- SINGLE-SERVE COFFEE OPTIONS
- Single-Serve Coffee Options Can Provide Convenience, Freshness, and Customization
- K-Cups and Other Cartridge/Capsule-Style Pods
- Figure 3-5. Plastic K-Cup Multipacks
- Figure 3-6. Aluminum Coffee Pod Capsule Styles
- Paper/Pouch/Puck-Style Pods
- Figure 3-7. Espresso Pods that Use a Filtering Medium
- Figure 3-8. Single-Serve Coffee Pods for Use with Senseo and Hamilton Beach Coffee Makers
- Figure 3-9. New Plastic-Free Coffee Pods Promise to Improve the Sustainability Profile of Single-Serve Coffee
- Figure 3-10. Dual-Style K-Cups Feature a Paper Filtering Medium
- Other Single Serve Packaging Options for Brewing
- Figure 3-11. Pack-to-Cup Hot and Cold Beverage System
- Bean-to-Cup (Including Direct Dispensing and Vending Machines)
- Figure 3-12. Direct Dispensing Hot Beverage System Can Make Multiple Types of Hot Beverages with Separate Hoppers
- Figure 3-13. Consumer-Oriented Bean-to-Cup Coffee Maker
- Steeped Coffee
- Figure 3-14. Single-Serve Coffee Isn’t Just Pods and K-Cups
- Ready-to-Drink (RTD) Coffee
- Figure 3-15. RTD Packaged Coffee Offerings from Canteen
- SPECIALTY AND GOURMET COFFEE
- A GROWING PREFERENCE FOR ESPRESSO-BASED BEVERAGES, COLD BREW, AND READY-TO-DRINK COFFEES AMONG YOUNGER CONSUMERS
- SUSTAINABILITY TRENDS
- Farmer Welfare and Fair Trade Practices
- Figure 3-16. Rainforest Alliance Certification Aims to Protect Land and Waterways and Farmer and Community Welfare
- Environmental Impacts of Coffee Production
- Figure 3-17. Coffee Marketed with “Shade Grown” Environmental Claims
- More Sustainable Coffee Alternatives
- Herbal Coffee Alternatives
- Figure 3-18. Herbal Coffee Alternative
- Functional Coffee Alternatives
- Figure 3-19. Functional Coffee Alternative with “Superfoods” and “Adaptogens” for Improved Energy and Focus
- Coffee Supplements Can Be Mixed with Coffee for a More Sustainable Brew
- Figure 3-20. Coffee Supplement to Brew with Coffee
- Development of New Coffee Alternatives Using Biotechnology and Food Science
- Figure 3-21. Bean-Free Coffee Alternative Marketed as a More Sustainable Brew
- Office Coffee Service in the US: Market Trends & Opportunities, 6th Edition May 2024
- Figure 3-22. Bean-Free Espresso Alternative that Mimics the Molecular Components of Real Coffee
- Opportunity: Offer More Sustainable OCS Product Assortments
- Recyclable/Sustainable Packaging
- Figure 3-23. K-Cups Are Fully Recyclable, and New Lid Technology Is Beginning to Make Recycling Preparation Easier
- Figure 3-24. Office Service with Paper Coffee Pods for a Greener Solution
- Reusable Packaging/Containers
- Figure 3-25. “Contact Free” Use of Reusable Cups When You Bring Your Own Container
- Figure 3-26. Reusable Coffee Pods Have Room to Expand Their Use in Offices
- RISING COFFEE PRICES
- EXPANDING THE MARKET BASE: EXTENDING “OFFICE” COFFEE PAST THE OFFICE
- “SUPERFOODS” AND FUNCTIONAL BEVERAGES
- Figure 3-27. Functional Coffees Feature “Superfoods” and “Adaptogenic Mushrooms” for Purported Benefits
- Figure 3-28. Coffee with Health Claims and Addition of Multiple Superfood Ingredients
- VEGAN/PLANT-BASED PRODUCTS APPEAL TO THOSE LOOKING TO EAT A PLANT-FORWARD DIET AND IMPROVE PERCEPTION OF SUSTAINABILITY
- Figure 3-29. Plant-Based Creamers with Different Flavors and Types of Plant Milks
- Figure 3-30. RTD Cold Brew Coffee Featuring Oat Milk Instead of Dairy Ingredients
- GLUTEN, FOOD ALLERGIES, AND DIETARY RESTRICTIONS ARE A CONCERN TO MANY CONSUMERS
- LOW-CARB/HIGH PROTEIN, KETO, AND PALEO DIETS
- Figure 3-31. Prebiotic Keto Coffee Beverage Features Multiple Functional Benefits
- COMPANIES HAVE INVESTED IN BLOCKCHAIN AND BIG DATA TO SATISFY CONSUMER DESIRES FOR TRANSPARENCY
CHAPTER 4: MARKET SIZE AND FORECAST
- HIGHLIGHTS
- OFFICE COFFEE SERVICE HISTORICAL MARKET
- Table 4-1. Historical US Office Coffee Service Revenue, 2013-2023 (billions of dollars and annual percent change)
- OFFICE COFFEE SERVICE MARKET FORECAST
- Table 4-2. US Office Coffee Service Revenue Forecast, 2023, 2024P-2028P (billions of dollars and annual percent change)
- OFFICE COFFEE SERVICE MARKET BY PRODUCT CATEGORY
- Table 4-3. US Office Coffee Service Revenue by Product/Service Category, 2023 (billion dollars and percent share)
- OFFICE COFFEE SERVICE SINGLE-CUP BREWER MARKET SHARE
- Table 4-4. US Office Coffee Service Single-Cup Brewer Placement Share, 2018-2023 (percent)
- MARKET FACTORS AFFECTING SALES
- The Remote Work Shift
- Coffee Consumption Trends
- Table 4-5. US Coffee Consumption and Per Capita Coffee Consumption, 2013-2023 (billion gallons, billion pounds, and gallons/pounds per capita)
- Office Coffee Service in the US: Market Trends & Opportunities, 6th Edition vi May 2024
- Retail Coffee Pricing Trends
- Table 4-6. US All Urban Consumers Consumer Price Index: All Items, Nonalcoholic Beverages, and Roasted and Instant Coffee, 2013-2023, 2024 Year-to-Date (index where 1984 = 100)
- Single-Cup Brewing Revenue and Pricing Trends
- Table 4-7. US Office Coffee Service Revenue per Cup: Fraction Pack vs. Single-Cup, 2018-2023 (cents)
- Table 4-8. US Retail Single Serve Pod Pricing by Price Tier, 2018-2023 (dollars)
- Time and Money Lost to the Off-Site Coffee Runs
- Daily Coffee Run Translates to at Least 60 Hours of Lost Time Annually
- Table 4-9. Time Lost to Employee Off-Site Coffee Run, Daily and Annually: By Runs per Day, 2023
- Subsidizing Employee Coffee Runs Costs Over $1,100 per Employee Annually
- Table 4-10. Money Lost to Employee Off-Site Coffee Run: By US, Meta, and Amazon Median Employee Wage, 2023
CHAPTER 5: HOUSEHOLD COFFEE, COFFEE MAKERS, AND COFFEEHOUSES: USAGE AND DEMOGRAPHIC TRENDS
- HIGHLIGHTS
- COFFEE IN CONTEXT OF OTHER BEVERAGES CONSUMED
- Table 5-1. Use of Beverages by Type in the Last 6 Months, 2018-2024 (percent of consumers/households)
- COFFEE CONSUMPTION TRENDS
- Table 5-2. Household Coffee Use by Type in the Last 6 Months, 2013, 2018-2024 (percent of households)
- Demographic Analysis
- Table 5-3. Household Coffee Use by Type in the Last 6 Months by Demographic, 2024 (percent of households)
- Cups of Ground Coffee Consumed Per Day
- Table 5-4. Household Ground Coffee Cups Consumed on an Average Day, 2013, 2018-2024 (percent of households)
- COFFEE MAKER OWNERSHIP AND PURCHASING TRENDS BY TYPE
- Increasing Household Coffee Maker Ownership
- Table 5-5. Household Coffee Maker Ownership by Type, 2013, 2018-2024 (percent of households)
- Demographic Analysis
- Table 5-6. Household Coffee Maker Ownership by Demographic, 2024 (percent of demographic owning coffee maker)
- Purchase Incidence Spikes during the Pandemic
- Table 5-7. Household Coffee Maker Purchases in the Last 12 Months by Type, 2018-2024 (percent of households)
- COFFEE MAKER OWNERSHIP AND PURCHASING TRENDS BY BRAND
- Coffee Maker Brand Penetration
- Table 5-8. Coffee Maker Brands Owned vs. Purchased in the Last 12 Months, 2024 (percent and index)
- Office Coffee Service in the US: Market Trends & Opportunities, 6th Edition May 2024
- Demographic Analysis
- Table 5-9. Household Coffee Maker Ownership by Brand and Demographic, 2024 (percent of consumers)
- COFFEEHOUSE AND DONUT SHOP USE TRENDS
- Table 5-10. Use of Starbucks, Dunkin’, Krispy Kreme, and Tim Hortons in the Last 6 Months by Demographic, 2024 (percent of consumers)
CHAPTER 6: MAKING AND DRINKING COFFEE: IN-HOME VS. AT-WORK: USAGE AND DEMOGRAPHIC TRENDS
- HIGHLIGHTS
- WEEKLY USE OF COFFEE AND TEA
- Use of Coffee by Employment Status and Work Arrangement
- Table 6-1. Use of Coffee and Tea at Least Once a Week by Employment Status and Work Arrangement, 2024 (percent of consumers)
- Coffee Consumption Demographics
- Table 6-2. Use of Coffee at Least Once a Week by Demographic, 2024 (percent of consumers)
- Use of Tea by Employment Status and Work Arrangement
- Table 6-3. Use of Tea at Least Once a Week by Employment Status and Work Arrangement, 2024 (percent of consumers)
- Tea Consumption Demographics
- Table 6-4. Use of Tea at Least Once a Week by Demographic, 2024 (percent of consumers)
- Significant Overlap Among Coffee and Tea Drinkers
- COFFEE AT HOME VS. AT WORK
- Where Coffee Drinkers Drink Coffee and Where It Is Prepared
- Table 6-5. Coffee Drinking: Drink in Home vs. out of Home, Made in Home vs. out of Home, 2024 (percent of weekly coffee drinkers
- Table 6-6. Coffee Drinking in and out of Home: Made in Home vs. out of Home, 2024 (percent of weekly coffee drinkers)
- Demographic Analysis
- Table 6-7. Coffee Drinking at Home by Demographic, 2024 (percent of weekly coffee drinkers)
- Table 6-8. Coffee Drinking at Work by Demographic, 2024 (percent of weekly coffee drinkers with a traditional or hybrid job)
- Number and Type of Coffee Drinks Consumed Per Day at Home
- Table 6-9. Number of Coffee Drinks Consumed at Home on a Typical Day, 2024 (percent of weekly coffee drinkers)
- Number and Type of Coffee Drinks Consumed Per Day at Work
- Table 6-10. Number of Coffee Drinks Consumed at Work Per Day, 2024 (percent of weekly coffee drinkers with a traditional or hybrid job)
- How Coffee Drinkers Usually Make Coffee at Home
- Table 6-11. At-Home Coffee Making Methods, 2018, 2020, 2022, and 2024 (percent of consumers who make coffee at home)
- Office Coffee Service in the US: Market Trends & Opportunities, 6th Edition viii May 2024
- Demographic Analysis
- Table 6-12. At-Home Coffee Making Methods by Employment Status and Work Arrangement, 2024 (percent of consumers who make coffee at home)
- Table 6-13. At-Home Coffee Making Methods by Demographic, 2024 (percent of consumers who make coffee at home)
- WORKPLACE FOOD AND BEVERAGE SERVICES
- On-Premises Coffee Sources Used at Work
- Table 6-14. On-Premises Coffee, Beverage, and Food Sources Used While at Work, 2024 (percent of consumers in traditional or hybrid work arrangements)
- Table 6-15. On-Premises Coffee, Beverage, and Food Sources Used While at Work, 2024 (percent of consumers in traditional or hybrid work arrangements who drink coffee weekly)
- Availability and Use by Location Type
CHAPTER 7: CONSUMER TRENDS AND ATTITUDES ABOUT WORKPLACE COFFEE
- HIGHLIGHTS
- CONSUMER OPINIONS ON COFFEE IN THE WORKPLACE
- Importance of Different Coffee Attributes
- Table 7-1. Coffee Attribute Importance Ranking, 2024 (percent of consumers who drink coffee weekly)
- Table 7-2. Coffee Attribute Importance Ranking by Age Bracket, 2024 (percent of consumers who drink coffee weekly)
- Importance of Coffee Enhancements
- Table 7-3. Coffee Supplements Attribute Importance Ranking, 2024 (percent of consumers who drink coffee weekly)
- Workplace Satisfaction with Coffee
- Table 7-4 Coffee Attribute Workplace Satisfaction Ranking, 2022 (percent of traditional and hybrid workers who drink coffee weekly)
- Are Employers Coming Up Short?
- Table 7-5. Coffee Attribute Ranking: Importance and Workplace Satisfaction, 2024 (percent of traditional and hybrid workers who drink coffee weekly)
- COFFEE ATTITUDES
- Coffee as a Productivity Tool
- Coffee as a Workplace Perk
- Employers Not Meeting Employee Coffee Expectations
- Many Consumers Are Concerned about Workplace Hygiene, Which Is Important When Designing Break Rooms and Coffee Stations
- Table 7-6. Coffee Attitudes, 2024 (percent of consumers)
- Coffee as a Productivity Tool: Demographic Analysis
- Table 7-7. Consumer Attitudes: Coffee Helping with Productivity or Getting through the Day: By Demographic, 2024 (percent of consumers who drink coffee weekly)
- Office Coffee Service in the US: Market Trends & Opportunities, 6th Edition May 2024
- Free Workplace Coffee and Coffee as a Workplace Perk: Demographic Analysis
- Table 7-8 Consumer Attitudes: Paying for Coffee at Work and Coffee as a Workplace Perk: By Demographic, 2024 (percent of employed consumers who drink coffee weekly)
- Free or Subsidized Coffee for Remote Employees and Using Coffee and Snacks to Encourage Employees to Work in the Office More: Demographic Analysis
- Table 7-9. Consumer Attitudes: Coffee Subsidies for Remote Workers and Coffee and Snacks to Encourage More Work in the Office: By Demographic, 2024 (percent of employed consumers
- who drink coffee weekly)
- Concerns about Energy and Mental Focus Can Be Addressed By Coffee and Tea
- Table 7-10. Coffee Attitudes Concerning Energy, Mental Focus, and Cold Brew vs. Hot Brewing, 2024 (percent of consumers)
- Table 7-11. Coffee Attitudes Concerning Energy, Mental Focus, and Cold Brew vs. Hot Brewing by Age Bracket, 2024 (percent of consumers)
- USE OF COFFEE DELIVERY SUBSCRIPTIONS
- Table 7-12. Use of Coffee/Tea Home Delivery by Product(s) Purchased, 2024 (percent of consumers)
CHAPTER 8: OFFICE COFFEE SERVICE PROVIDERS
- HIGHLIGHTS
- NATIONAL PROVIDERS VS. LOCAL PARTICIPANTS
- ARAMARK CORP
- Performance Trends
- Table 8-1. Aramark United States Food and Support Services Revenue by Segment, 2018-2023 (million dollars)
- Vending and Office Refreshments Operations
- Filterfresh
- COMPASS GROUP
- Performance Trends
- Table 8-2. Compass Group North America Revenue by Segment, 2018-2023 (million dollars)
- Canteen and Canteen One Refreshment Services
- Micro Market and Refreshment Services
- Artisan Roasters Highlight Trend-Forward Positioning
- Brewer Design and Technology
- FARMER BROTHERS
- Two Primary Distribution Channels
- Sales Figures
- KEURIG DR PEPPER
- Historical Performance Trends
- Table 8-3. Keurig Dr Pepper Revenue by Segment, 2018-2022 (million dollars)
- Table 8-4. Keurig Dr Pepper Revenue by Revised Segment, 2021-2023 (million dollars)
- At-Home and Away-from-Home Coffee Channels
- Dr. Pepper Snapple Merger
- Office Coffee Service in the US: Market Trends & Opportunities, 6th Edition x May 2024
- Coffee Systems/US Coffee Segment Performance Trends
- Table 8-5. Keurig Dr Pepper Coffee Systems Revenue by Segment, 2018-2022 (million dollars)
- Table 8-6. Keurig Dr Pepper US Coffee Revenue by Revised Segment, 2021-2023 (million dollars)
- SODEXO
- Performance Trends
- Table 8-7. Sodexo North America On-Site Solutions Revenue by Segment, 2018-2023 (million dollars)
- Corporate, Education, and Healthcare Foodservice
- Office Coffee Service, Micro Markets, and Vending
- STARBUCKS
- Restaurant, Retail, and Foodservice
- Table 8-8. Starbucks Global Revenue: Licensed and Store vs. Other Revenue, 2018-2023 (million dollars)
- Foodservice Products and Services
- WESTROCK COFFEE HOLDINGS
- Company Segments
- Table 8-9. Westrock Coffee Holdings Net Sales by Segment, 2020-2023 (million dollars)
- Flavors, Extracts & Ingredients (FE&I)
- Sustainable Sourcing & Traceability (SS&T)
- CHRIS’ COFFEE
- Figure 8-1. Coffee Available in Multiple Forms with Grind Texture Optimized for Different Brewing Methods
- FIRST CHOICE COFFEE SERVICES
- Figure 8-2. Single-Serve Brewer with Multiple Functions and a Wide Variety of Available Coffee Selections
- Figure 8-3. Touchscreen Brewer Allows Users to Blend Milk and Chocolate with Coffee and Tea Pods
- PINE HILL FRESH FOODS
- Figure 8-4. Employee Coffee Services Supplemented by Mobile Catering with a Variety of Foods
- RED DIAMOND
- Figure 8-5. Coffee and Tea Service for Many Types of Operators
- ROYAL CUP
- Figure 8-6. Royal Connection Provides National Coverage of Office Coffee Service with a Local Feel
Companies Mentioned
- Aramark
- Compass Group/Canteen Vending Services
- Farmers Brothers
- First Choice Coffee Services
- Keurig Dr Pepper
- Red Diamond
- Royal Cup
- Sodexo
- Starbucks
- Westrock Coffee Holdings
