Office Coffee Service in the US: Market Trends & Opportunities

This report analyses the $2.49 billion US office coffee service market. Office coffee service revenues are projected to grow at an average rate of 17.2% annually through 2028 as recovery of lost revenues continues from a still-low 2023 base of sales.

The scope of analysis is centered on office coffee service provision and employee office coffee use and attitudes. While there is a focus on businesses that operate office environments, many other businesses also offer free on-site coffee service to their employees, such as:

Hospitals
Manufacturing facilities
Schools

This report:

Provides a market size and forecast for office coffee service, along with sales by product category, brewer placement share by brewer marketer, coffee consumption and pricing trends, and single-cup revenue and pricing trends
Identifies opportunities and challenges central to the growth of office coffee service, including the importance of coffee to workplace productivity and morale; the potential costs associated with keeping coffee-drinking employees on-site; and coffeehouse chain performance trends
Analyzes consumer coffee use trends by type and coffee maker ownership and purchasing trends by coffee maker type and brand
Assesses at-home coffee habits, including whether coffee is made at home or purchased outside of the home, type of coffee consumed, and method used to make coffee
Analyzes the relationship among at-home and at-work coffee habits of employed adults, including:
- The interplay between drinking coffee before work and at work
- Before-work and at-work on-site and off-site sources and methods used and frequency of use
- The availability and use of a range of workplace food and beverage services
Assesses workplace coffee importance, satisfaction, and attitudes, including the importance employed adults give to coffee attributes and their satisfaction with those attributes in the workplace
Analyzes workplace coffee attitudes, including coffee as productivity tool, coffee as workplace perk, the cost of workplace coffee, and workplace coffee expectations
Analyzes the foodservice and office coffee service strategies of leading providers, including Aramark, Compass Group/Canteen Vending Services, Farmers Brothers, First Choice Coffee Services, Keurig Dr Pepper, Red Diamond, Royal Cup, Sodexo, Starbucks, and Westrock Coffee Holdings
Covers trends and themes such as generational differentiation, the premium trend, coffee type and variety expansion, brewer variety and versatility expansion, and product and services expansion

CHAPTER 1: EXECUTIVE SUMMARY

Office Coffee Service Market: Work-from-Home Disruption
The “New Normal”
Opportunities for Growth in a Challenging Market
Key Consumer Trends
SCOPE

CHAPTER 2: RECENT HISTORICAL TRENDS

HIGHLIGHTS
WORK HABITS
Coffee in the Context of Changes to Work
Changes to Work Patterns Continued in 2022
Figure 2-1. Coronavirus Changes to Work Patterns, 2021 - 2022 (percent of consumers)
Working from Home in 2023
Work from Home Ability and Frequency
Table 2-1. Ability to Work from Home and Frequency of Remote Work, 2023 (percent of consumers)
Working at a Co-Working Space or Working from Home
Table 2-2. Working at a Co-Working Space or Working from Home, 2023 (percent of consumers)
Table 2-3. Consumer Rating of Experiences Working at a Co-Working Space or Working from Home, 2023 (percent of consumers who have ever had each experience)
Table 2-4. Consumer Opinions on Working at a Co-Working Space or Working from Home, 2023 (percent of employed consumers)
Work Habits in 2024
Typical Work Weeks
Table 2-5. Where Time Is Spent during a Typical Work Week, 2024 (percent of employed consumers)
Typical Work Arrangements
Figure 2-2. Typical Work Arrangements (Fully Remote, Hybrid, and Traditional), 2024 (percent of employed consumers)
RISING PRICES: FROM SUPPLY CHAIN CRUNCHES TO INFLATION
Table 2-6. Consumer Concerns about Rising Food Prices, 2021 - 2024 (percent of consumers)
The Vast Majority of Consumers Have Noticed the Rising Cost of Food, and Many Are Changing Their Purchasing Decisions
Figure 2-3. Noticing the Rising Cost of Food and Beverages over the Past Year, 2023
Figure 2-4. Impact of Rising Costs on Food/Beverage Purchasing, 2023
Office Coffee Service in the US: Market Trends & Opportunities, 6th Edition ii May 2024
Consumers Find Price More Important for Food Purchase Decisions in 2023
Figure 2-5. Purchase Drivers for Food and Beverage Purchase Decisions, 2023
Cutting Back on Household Expenses
Table 2-7. Consumers Cutting Back on Household Expenses in the Last 12 Months, 2022 (percent of consumers)
Table 2-8. Types of Household Expenses Cut Back on in the Last 12 Months, 2022 (percent of consumers)
Table 2-9. Consumer Spending on “Extras”, 2023 - 2024 (percent of consumers)
FOOD CARRYOUT, DELIVERY, ONLINE GROCERY SHOPPING, AND CONVENIENCE FOOD OPTIONS
Activity in 2022
Figure 2-6. Restaurant Habits Continue to Be Affected by the Pandemic, 2021 - 2022 (percent of consumers)
Figure 2-7. Using Convenience Food Options during the Pandemic, 2022 (percent of consumers)
Activity in 2023 and 2024
Frequency of Grocery Shopping in 2023: In-Person vs. Online
Figure 2-8. Frequency of Buying Groceries In-Person and Online, 2023
Use of Food Carryout and Delivery Methods in the Last 12 Months
Table 2-10. Consumer Use of Food Ordering Methods in the Last 12 Months, 2024 (percent of consumers)
Frequency of Food Carryout and Delivery Habits in the Last 3 Months
Table 2-11. Consumer Frequency of Food Ordering Methods in the Last 3 Months, 2024 (percent of consumers who have used each method in the last 12 months)
Frequency of Food Carryout and Delivery Habits Now Compared to 12 Months Ago
Table 2-12. Consumer Frequency of Food Ordering Habits Now Compared to 12 Months Ago, 2024 (percent of consumers who have used each method in the last 12 months)
Expected Changes to Food Carryout and Delivery Habits in the Next 12 Months
Table 2-13. Consumer Expected Changes to the Frequency of Food Ordering Habits in the Next 12 Months, 2024 (percent of consumers)
CHANGES TO TRAVEL HABITS
Table 2-14. Changes in Work and Leisure Travel Activity, 2024 (percent of consumers)
SNACKING AND HEALTHY EATING HABITS
Coffee and Snacking Often Go Hand in Hand in the Morning
Trends in 2022
Figure 2-9. Coronavirus Habits in Snacking, Eating Frequency, and Eating “Comfort” Foods, 2021 - 2022 (percent of consumers)
Figure 2-10. Coronavirus Habits in Eating Fresh Produce and Processed Foods, 2021 - 2022 (percent of consumers)
Changes to Snacking Habits in 2023
Table 2-15. Current Snacking Activity Compared to Pre-Pandemic Levels, 2023 (percent of consumers)
Many Consumers Report Snacking Daily in 2024
Table 2-16. Frequency of Snacking Habits on a Typical Weekday, 2024 (percent of consumers)
Office Coffee Service in the US: Market Trends & Opportunities, 6th Edition May 2024
Reasons for Snacking
Table 2-17. Reasons for Snacking, 2024 (percent of consumers)
Preferred Types of Snacks
Table 2-18. Preferred Types of Snacks, 2023 (percent of consumers)
“Snackification” of Meals
BEYOND THE PANDEMIC ERA: FUTURE CONCERNS, VACCINES, AND STICKY HABITS
Concerns about COVID-19 Variants
Figure 2-11. Concerns about the Delta/Omicron Variant and Future Variants of COVID-19, 2021 - 2023 (percent of consumers)
Concerns about Future Potential Pandemic Outbreaks
Table 2-19. Future Potential Pandemic Outbreak Concerns, 2023 (percent of consumers)
Vaccination for the Flu and COVID-19
Table 2-20. Consumer Vaccination Plans, 2023 (percent of consumers)
Table 2-21. Consumer Vaccination Rates, 2024 (percent of consumers)
Some Consumers Are Continuing to Wear Masks in Public and to Avoid Crowds
Table 2-22. Consumer Habits Regarding Masks, Crowds, and Testing for COVID-19, 2024 (percent of consumers)
NEGATIVE PERSONAL EFFECTS OF THE PANDEMIC
Mental and Physical Health Effects in 2022
Figure 2-12. Changes in Mental and Physical Symptoms during the Pandemic, 2022 (percent of consumers)
Reporting Negative Mental States in 2023
Figure 2-13. Current Feelings on Mental and Physical Symptoms Compared to “Normal” or Preferred Level, 2023 (percent of consumers)
Continuing Mental and Physical Health Effects in 2024
Table 2-23. Current Feelings on Mental and Physical Symptoms Compared to “Normal” or Preferred Level, 2024 (percent of consumers)
Stress Levels and Impact on Food/Beverage Consumption
Figure 2-14. Stress Levels and Impact of Stress on Healthfulness of Food/Beverage Consumption, 2023
Figure 2-15. Impact of Food Consumption on Mental or Emotional Well-Being, 2023

CHAPTER 3: OVERVIEW AND MARKET TRENDS

HIGHLIGHTS
COFFEE SUBSCRIPTIONS, ONLINE ORDERING, AND DELIVERY/PICKUP
Historical Trends: COVID-19 Context
Figure 3-1. At-Home Coffee Consumption Is Up and Stoking Subscription Coffee Sales
Coffee Subscriptions Are Convenient and Can Be Offered As a Perk to Remote Employees
Figure 3-2. Office Coffee Brought Directly to Your Home
Online Grocery Shopping
Figure 3-3. Representative Coffee Products Available Online from Walmart
Office Coffee Service in the US: Market Trends & Opportunities, 6th Edition iv May 2024
Online Coffee Ordering : Foodservice Purchases for Carryout or Delivery
Figure 3-4. Rewards Program for Coffee and Food Purchases Made Via the Starbucks App
SINGLE-SERVE COFFEE OPTIONS
Single-Serve Coffee Options Can Provide Convenience, Freshness, and Customization
K-Cups and Other Cartridge/Capsule-Style Pods
Figure 3-5. Plastic K-Cup Multipacks
Figure 3-6. Aluminum Coffee Pod Capsule Styles
Paper/Pouch/Puck-Style Pods
Figure 3-7. Espresso Pods that Use a Filtering Medium
Figure 3-8. Single-Serve Coffee Pods for Use with Senseo and Hamilton Beach Coffee Makers
Figure 3-9. New Plastic-Free Coffee Pods Promise to Improve the Sustainability Profile of Single-Serve Coffee
Figure 3-10. Dual-Style K-Cups Feature a Paper Filtering Medium
Other Single Serve Packaging Options for Brewing
Figure 3-11. Pack-to-Cup Hot and Cold Beverage System
Bean-to-Cup (Including Direct Dispensing and Vending Machines)
Figure 3-12. Direct Dispensing Hot Beverage System Can Make Multiple Types of Hot Beverages with Separate Hoppers
Figure 3-13. Consumer-Oriented Bean-to-Cup Coffee Maker
Steeped Coffee
Figure 3-14. Single-Serve Coffee Isn’t Just Pods and K-Cups
Ready-to-Drink (RTD) Coffee
Figure 3-15. RTD Packaged Coffee Offerings from Canteen
SPECIALTY AND GOURMET COFFEE
A GROWING PREFERENCE FOR ESPRESSO-BASED BEVERAGES, COLD BREW, AND READY-TO-DRINK COFFEES AMONG YOUNGER CONSUMERS
SUSTAINABILITY TRENDS
Farmer Welfare and Fair Trade Practices
Figure 3-16. Rainforest Alliance Certification Aims to Protect Land and Waterways and Farmer and Community Welfare
Environmental Impacts of Coffee Production
Figure 3-17. Coffee Marketed with “Shade Grown” Environmental Claims
More Sustainable Coffee Alternatives
Herbal Coffee Alternatives
Figure 3-18. Herbal Coffee Alternative
Functional Coffee Alternatives
Figure 3-19. Functional Coffee Alternative with “Superfoods” and “Adaptogens” for Improved Energy and Focus
Coffee Supplements Can Be Mixed with Coffee for a More Sustainable Brew
Figure 3-20. Coffee Supplement to Brew with Coffee
Development of New Coffee Alternatives Using Biotechnology and Food Science
Figure 3-21. Bean-Free Coffee Alternative Marketed as a More Sustainable Brew
Office Coffee Service in the US: Market Trends & Opportunities, 6th Edition May 2024
Figure 3-22. Bean-Free Espresso Alternative that Mimics the Molecular Components of Real Coffee
Opportunity: Offer More Sustainable OCS Product Assortments
Recyclable/Sustainable Packaging
Figure 3-23. K-Cups Are Fully Recyclable, and New Lid Technology Is Beginning to Make Recycling Preparation Easier
Figure 3-24. Office Service with Paper Coffee Pods for a Greener Solution
Reusable Packaging/Containers
Figure 3-25. “Contact Free” Use of Reusable Cups When You Bring Your Own Container
Figure 3-26. Reusable Coffee Pods Have Room to Expand Their Use in Offices
RISING COFFEE PRICES
EXPANDING THE MARKET BASE: EXTENDING “OFFICE” COFFEE PAST THE OFFICE
“SUPERFOODS” AND FUNCTIONAL BEVERAGES
Figure 3-27. Functional Coffees Feature “Superfoods” and “Adaptogenic Mushrooms” for Purported Benefits
Figure 3-28. Coffee with Health Claims and Addition of Multiple Superfood Ingredients
VEGAN/PLANT-BASED PRODUCTS APPEAL TO THOSE LOOKING TO EAT A PLANT-FORWARD DIET AND IMPROVE PERCEPTION OF SUSTAINABILITY
Figure 3-29. Plant-Based Creamers with Different Flavors and Types of Plant Milks
Figure 3-30. RTD Cold Brew Coffee Featuring Oat Milk Instead of Dairy Ingredients
GLUTEN, FOOD ALLERGIES, AND DIETARY RESTRICTIONS ARE A CONCERN TO MANY CONSUMERS
LOW-CARB/HIGH PROTEIN, KETO, AND PALEO DIETS
Figure 3-31. Prebiotic Keto Coffee Beverage Features Multiple Functional Benefits
COMPANIES HAVE INVESTED IN BLOCKCHAIN AND BIG DATA TO SATISFY CONSUMER DESIRES FOR TRANSPARENCY

CHAPTER 4: MARKET SIZE AND FORECAST

HIGHLIGHTS
OFFICE COFFEE SERVICE HISTORICAL MARKET
Table 4-1. Historical US Office Coffee Service Revenue, 2013-2023 (billions of dollars and annual percent change)
OFFICE COFFEE SERVICE MARKET FORECAST
Table 4-2. US Office Coffee Service Revenue Forecast, 2023, 2024P-2028P (billions of dollars and annual percent change)
OFFICE COFFEE SERVICE MARKET BY PRODUCT CATEGORY
Table 4-3. US Office Coffee Service Revenue by Product/Service Category, 2023 (billion dollars and percent share)
OFFICE COFFEE SERVICE SINGLE-CUP BREWER MARKET SHARE
Table 4-4. US Office Coffee Service Single-Cup Brewer Placement Share, 2018-2023 (percent)
MARKET FACTORS AFFECTING SALES
The Remote Work Shift
Coffee Consumption Trends
Table 4-5. US Coffee Consumption and Per Capita Coffee Consumption, 2013-2023 (billion gallons, billion pounds, and gallons/pounds per capita)
Office Coffee Service in the US: Market Trends & Opportunities, 6th Edition vi May 2024
Retail Coffee Pricing Trends
Table 4-6. US All Urban Consumers Consumer Price Index: All Items, Nonalcoholic Beverages, and Roasted and Instant Coffee, 2013-2023, 2024 Year-to-Date (index where 1984 = 100)
Single-Cup Brewing Revenue and Pricing Trends
Table 4-7. US Office Coffee Service Revenue per Cup: Fraction Pack vs. Single-Cup, 2018-2023 (cents)
Table 4-8. US Retail Single Serve Pod Pricing by Price Tier, 2018-2023 (dollars)
Time and Money Lost to the Off-Site Coffee Runs
Daily Coffee Run Translates to at Least 60 Hours of Lost Time Annually
Table 4-9. Time Lost to Employee Off-Site Coffee Run, Daily and Annually: By Runs per Day, 2023
Subsidizing Employee Coffee Runs Costs Over $1,100 per Employee Annually
Table 4-10. Money Lost to Employee Off-Site Coffee Run: By US, Meta, and Amazon Median Employee Wage, 2023

CHAPTER 5: HOUSEHOLD COFFEE, COFFEE MAKERS, AND COFFEEHOUSES: USAGE AND DEMOGRAPHIC TRENDS

HIGHLIGHTS
COFFEE IN CONTEXT OF OTHER BEVERAGES CONSUMED
Table 5-1. Use of Beverages by Type in the Last 6 Months, 2018-2024 (percent of consumers/households)
COFFEE CONSUMPTION TRENDS
Table 5-2. Household Coffee Use by Type in the Last 6 Months, 2013, 2018-2024 (percent of households)
Demographic Analysis
Table 5-3. Household Coffee Use by Type in the Last 6 Months by Demographic, 2024 (percent of households)
Cups of Ground Coffee Consumed Per Day
Table 5-4. Household Ground Coffee Cups Consumed on an Average Day, 2013, 2018-2024 (percent of households)
COFFEE MAKER OWNERSHIP AND PURCHASING TRENDS BY TYPE
Increasing Household Coffee Maker Ownership
Table 5-5. Household Coffee Maker Ownership by Type, 2013, 2018-2024 (percent of households)
Demographic Analysis
Table 5-6. Household Coffee Maker Ownership by Demographic, 2024 (percent of demographic owning coffee maker)
Purchase Incidence Spikes during the Pandemic
Table 5-7. Household Coffee Maker Purchases in the Last 12 Months by Type, 2018-2024 (percent of households)
COFFEE MAKER OWNERSHIP AND PURCHASING TRENDS BY BRAND
Coffee Maker Brand Penetration
Table 5-8. Coffee Maker Brands Owned vs. Purchased in the Last 12 Months, 2024 (percent and index)
Office Coffee Service in the US: Market Trends & Opportunities, 6th Edition May 2024
Demographic Analysis
Table 5-9. Household Coffee Maker Ownership by Brand and Demographic, 2024 (percent of consumers)
COFFEEHOUSE AND DONUT SHOP USE TRENDS
Table 5-10. Use of Starbucks, Dunkin’, Krispy Kreme, and Tim Hortons in the Last 6 Months by Demographic, 2024 (percent of consumers)

CHAPTER 6: MAKING AND DRINKING COFFEE: IN-HOME VS. AT-WORK: USAGE AND DEMOGRAPHIC TRENDS

HIGHLIGHTS
WEEKLY USE OF COFFEE AND TEA
Use of Coffee by Employment Status and Work Arrangement
Table 6-1. Use of Coffee and Tea at Least Once a Week by Employment Status and Work Arrangement, 2024 (percent of consumers)
Coffee Consumption Demographics
Table 6-2. Use of Coffee at Least Once a Week by Demographic, 2024 (percent of consumers)
Use of Tea by Employment Status and Work Arrangement
Table 6-3. Use of Tea at Least Once a Week by Employment Status and Work Arrangement, 2024 (percent of consumers)
Tea Consumption Demographics
Table 6-4. Use of Tea at Least Once a Week by Demographic, 2024 (percent of consumers)
Significant Overlap Among Coffee and Tea Drinkers
COFFEE AT HOME VS. AT WORK
Where Coffee Drinkers Drink Coffee and Where It Is Prepared
Table 6-5. Coffee Drinking: Drink in Home vs. out of Home, Made in Home vs. out of Home, 2024 (percent of weekly coffee drinkers
Table 6-6. Coffee Drinking in and out of Home: Made in Home vs. out of Home, 2024 (percent of weekly coffee drinkers)
Demographic Analysis
Table 6-7. Coffee Drinking at Home by Demographic, 2024 (percent of weekly coffee drinkers)
Table 6-8. Coffee Drinking at Work by Demographic, 2024 (percent of weekly coffee drinkers with a traditional or hybrid job)
Number and Type of Coffee Drinks Consumed Per Day at Home
Table 6-9. Number of Coffee Drinks Consumed at Home on a Typical Day, 2024 (percent of weekly coffee drinkers)
Number and Type of Coffee Drinks Consumed Per Day at Work
Table 6-10. Number of Coffee Drinks Consumed at Work Per Day, 2024 (percent of weekly coffee drinkers with a traditional or hybrid job)
How Coffee Drinkers Usually Make Coffee at Home
Table 6-11. At-Home Coffee Making Methods, 2018, 2020, 2022, and 2024 (percent of consumers who make coffee at home)
Office Coffee Service in the US: Market Trends & Opportunities, 6th Edition viii May 2024
Demographic Analysis
Table 6-12. At-Home Coffee Making Methods by Employment Status and Work Arrangement, 2024 (percent of consumers who make coffee at home)
Table 6-13. At-Home Coffee Making Methods by Demographic, 2024 (percent of consumers who make coffee at home)
WORKPLACE FOOD AND BEVERAGE SERVICES
On-Premises Coffee Sources Used at Work
Table 6-14. On-Premises Coffee, Beverage, and Food Sources Used While at Work, 2024 (percent of consumers in traditional or hybrid work arrangements)
Table 6-15. On-Premises Coffee, Beverage, and Food Sources Used While at Work, 2024 (percent of consumers in traditional or hybrid work arrangements who drink coffee weekly)
Availability and Use by Location Type

CHAPTER 7: CONSUMER TRENDS AND ATTITUDES ABOUT WORKPLACE COFFEE

HIGHLIGHTS
CONSUMER OPINIONS ON COFFEE IN THE WORKPLACE
Importance of Different Coffee Attributes
Table 7-1. Coffee Attribute Importance Ranking, 2024 (percent of consumers who drink coffee weekly)
Table 7-2. Coffee Attribute Importance Ranking by Age Bracket, 2024 (percent of consumers who drink coffee weekly)
Importance of Coffee Enhancements
Table 7-3. Coffee Supplements Attribute Importance Ranking, 2024 (percent of consumers who drink coffee weekly)
Workplace Satisfaction with Coffee
Table 7-4 Coffee Attribute Workplace Satisfaction Ranking, 2022 (percent of traditional and hybrid workers who drink coffee weekly)
Are Employers Coming Up Short?
Table 7-5. Coffee Attribute Ranking: Importance and Workplace Satisfaction, 2024 (percent of traditional and hybrid workers who drink coffee weekly)
COFFEE ATTITUDES
Coffee as a Productivity Tool
Coffee as a Workplace Perk
Employers Not Meeting Employee Coffee Expectations
Many Consumers Are Concerned about Workplace Hygiene, Which Is Important When Designing Break Rooms and Coffee Stations
Table 7-6. Coffee Attitudes, 2024 (percent of consumers)
Coffee as a Productivity Tool: Demographic Analysis
Table 7-7. Consumer Attitudes: Coffee Helping with Productivity or Getting through the Day: By Demographic, 2024 (percent of consumers who drink coffee weekly)
Office Coffee Service in the US: Market Trends & Opportunities, 6th Edition May 2024
Free Workplace Coffee and Coffee as a Workplace Perk: Demographic Analysis
Table 7-8 Consumer Attitudes: Paying for Coffee at Work and Coffee as a Workplace Perk: By Demographic, 2024 (percent of employed consumers who drink coffee weekly)
Free or Subsidized Coffee for Remote Employees and Using Coffee and Snacks to Encourage Employees to Work in the Office More: Demographic Analysis
Table 7-9. Consumer Attitudes: Coffee Subsidies for Remote Workers and Coffee and Snacks to Encourage More Work in the Office: By Demographic, 2024 (percent of employed consumers
who drink coffee weekly)
Concerns about Energy and Mental Focus Can Be Addressed By Coffee and Tea
Table 7-10. Coffee Attitudes Concerning Energy, Mental Focus, and Cold Brew vs. Hot Brewing, 2024 (percent of consumers)
Table 7-11. Coffee Attitudes Concerning Energy, Mental Focus, and Cold Brew vs. Hot Brewing by Age Bracket, 2024 (percent of consumers)
USE OF COFFEE DELIVERY SUBSCRIPTIONS
Table 7-12. Use of Coffee/Tea Home Delivery by Product(s) Purchased, 2024 (percent of consumers)

CHAPTER 8: OFFICE COFFEE SERVICE PROVIDERS

HIGHLIGHTS
NATIONAL PROVIDERS VS. LOCAL PARTICIPANTS
ARAMARK CORP
Performance Trends
Table 8-1. Aramark United States Food and Support Services Revenue by Segment, 2018-2023 (million dollars)
Vending and Office Refreshments Operations
Filterfresh
COMPASS GROUP
Performance Trends
Table 8-2. Compass Group North America Revenue by Segment, 2018-2023 (million dollars)
Canteen and Canteen One Refreshment Services
Micro Market and Refreshment Services
Artisan Roasters Highlight Trend-Forward Positioning
Brewer Design and Technology
FARMER BROTHERS
Two Primary Distribution Channels
Sales Figures
KEURIG DR PEPPER
Historical Performance Trends
Table 8-3. Keurig Dr Pepper Revenue by Segment, 2018-2022 (million dollars)
Table 8-4. Keurig Dr Pepper Revenue by Revised Segment, 2021-2023 (million dollars)
At-Home and Away-from-Home Coffee Channels
Dr. Pepper Snapple Merger
Office Coffee Service in the US: Market Trends & Opportunities, 6th Edition x May 2024
Coffee Systems/US Coffee Segment Performance Trends
Table 8-5. Keurig Dr Pepper Coffee Systems Revenue by Segment, 2018-2022 (million dollars)
Table 8-6. Keurig Dr Pepper US Coffee Revenue by Revised Segment, 2021-2023 (million dollars)
SODEXO
Performance Trends
Table 8-7. Sodexo North America On-Site Solutions Revenue by Segment, 2018-2023 (million dollars)
Corporate, Education, and Healthcare Foodservice
Office Coffee Service, Micro Markets, and Vending
STARBUCKS
Restaurant, Retail, and Foodservice
Table 8-8. Starbucks Global Revenue: Licensed and Store vs. Other Revenue, 2018-2023 (million dollars)
Foodservice Products and Services
WESTROCK COFFEE HOLDINGS
Company Segments
Table 8-9. Westrock Coffee Holdings Net Sales by Segment, 2020-2023 (million dollars)
Flavors, Extracts & Ingredients (FE&I)
Sustainable Sourcing & Traceability (SS&T)
CHRIS’ COFFEE
Figure 8-1. Coffee Available in Multiple Forms with Grind Texture Optimized for Different Brewing Methods
FIRST CHOICE COFFEE SERVICES
Figure 8-2. Single-Serve Brewer with Multiple Functions and a Wide Variety of Available Coffee Selections
Figure 8-3. Touchscreen Brewer Allows Users to Blend Milk and Chocolate with Coffee and Tea Pods
PINE HILL FRESH FOODS
Figure 8-4. Employee Coffee Services Supplemented by Mobile Catering with a Variety of Foods
RED DIAMOND
Figure 8-5. Coffee and Tea Service for Many Types of Operators
ROYAL CUP
Figure 8-6. Royal Connection Provides National Coverage of Office Coffee Service with a Local Feel

Companies Mentioned

Aramark
Compass Group/Canteen Vending Services
Farmers Brothers
First Choice Coffee Services
Keurig Dr Pepper
Red Diamond
Royal Cup
Sodexo
Starbucks
Westrock Coffee Holdings

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Office Coffee Service in the US: Market Trends & Opportunities - 6th Edition

The scope of analysis is centered on office coffee service provision and employee office coffee use and attitudes. While there is a focus on businesses that operate office environments, many other businesses also offer free on-site coffee service to their employees, such as:

This report:

Table of Contents

Companies Mentioned

The scope of analysis is centered on office coffee service provision and employee office coffee use and attitudes. While there is a focus on businesses that operate office environments, many other businesses also offer free on-site coffee service to their employees, such as:

This report:

Table of Contents

Companies Mentioned

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