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Through Shifts and Shocks. Lessons from the Front Line of Technology and Change. Edition No. 1

  • Book

  • 256 Pages
  • December 2024
  • John Wiley and Sons Ltd
  • ID: 5987535

Learn what matters most in leading your team through change

When change is constant and accelerating, our success depends on embracing its potential for growth. Global executive Steve Vamos reveals how powerhouse tech companies like Xero, Microsoft, Apple and IBM thrive by enabling change, creativity and innovation. Inside, you’ll find practical tools and a playbook that will help you manage disruption and successfully align your people and resources with your goals.

From industry challenges to the AI revolution, Through Shifts and Shocks shares a pathway that leaders and teams can follow to navigate change and perform better together. As a leader, you need to understand how to balance being (who you are as a leader) and doing (how you lead through words and actions). Through Shifts and Shocks shares crucial leadership must-dos, engaging stories and surprising insights gleaned from the author’s experiences at the biggest tech organisations in the world.

Discover a framework that will help you and those you work with be better every day:

  • Develop the right mindset for change
  • Be clear about your priorities and drive alignment
  • Assess current performance, strategy and tactics with a diagnostic toolkit
  • Make hard choices and have difficult conversations
  • Create an environment of psychological safety that encourages your team to innovate and drive growth


When it comes to change, it is not enough to know why. You also need to know how. From real-world examples to practical exercises, this guidebook will show you how to make a vital difference in your team and organisation as you think, act and lead.

'A must-read, sharing inspired insights into what it takes to be a great leader of people and organisations, from one of the best’ - David Thodey AO

 

Table of Contents

Introduction ix

Part I: What has changed and why change is hard 1

1 Technology amplifies people! 3

2 Humans in a new world of work 15

3 Change is hard because we are human 25

Part II: ‘Being’ and why character matters 33

4 How character forms and plays out 37

5 Must-Do #1: Apply the right mindset 47

6 Must-Do #2: Be self-aware 61

7 Must-Do #3: Care about people 75

Part III: ‘Doing’ through words and actions 93

8 Must-Do #4: Seek clarity 97

9 Must-Do #5: Drive alignment 113

10 Must-Do #6: Focus on performance 135

11 Must-Do #7: Have difficult conversations 149

12 Must-Do #8: Make hard choices 161

Part IV: Take action and be rewarded 175

13 The Must-Do Diagnostic and playbooks 179

14 The Must-Do Toolbox 195

15 The journey is the reward 221

Final thoughts 233

Gratitude 235

Sources 237

Authors

Steve Vamos