Office Automation Global Market Report 2024

The office automation market size has grown strongly in recent years. It will grow from $95.06 billion in 2023 to $103.62 billion in 2024 at a compound annual growth rate (CAGR) of 9%. The growth in the historic period can be attributed to regulatory compliance, data management and analytics, workforce empowerment, adoption of cloud-based solutions, and growing demand for integrated and customizable solutions.

The office automation market size is expected to see strong growth in the next few years. It will grow to $147.73 billion in 2028 at a compound annual growth rate (CAGR) of 9.3%. The anticipated growth during the forecast period can be credited to a rising demand for digital transformation, integration of artificial intelligence, and adoption of robotic process automation, driven by a growing need for enhanced workplace efficiency. Additionally, increased adoption by small and medium-sized businesses contributes to this growth trajectory. Significant trends expected in the forecast period include technological advancements, integration of IoT devices, AI-driven solutions, integrated tools, partnerships, and robotic process automation.

The projected expansion of cloud computing is poised to drive the advancement of the office automation market in the foreseeable future. Cloud computing, which entails delivering computing services such as servers, storage, databases, and software over the internet, offers accelerated innovation, adaptable resources, and economies of scale. This expansion is fueled by various significant factors, including disaster recovery, security, cost-effectiveness, integration, and digital transformation. Cloud computing enhances office automation by delivering scalable, flexible, and cost-efficient solutions accessible from any location with internet connectivity. It facilitates real-time collaboration through cloud-based tools, ensures secure data storage and automated backups, and supports software as a service (SaaS) for applications without extensive IT infrastructure. For example, in December 2023, as reported by the European Union, the percentage of European Union businesses procuring cloud computing services surged by 4.2 percentage points in 2023 compared to 2021. Thus, the expansion of cloud computing serves as a catalyst for the growth of the office automation market.

Major companies in the office automation sector concentrate on pioneering technologies such as real-time automation platforms to deliver solutions that enhance productivity and efficiency. Real-time automation platforms are systems or software solutions engineered to instantly automate tasks and processes without any delay. These platforms have the capability to swiftly process data and execute actions in response to specific triggers or events, ensuring outcomes are current and precise. For example, in February 2021, Intradiem Inc., a US-based management consulting firm, launched a real-time automation platform tailored for back-office operations. This innovative automation solution stands out for its adaptability, data-driven approach, seamless integration, and stringent compliance standards. It is poised to revolutionize back-office automation, providing organizations with a means to streamline administrative tasks and enhance operational excellence.

In July 2021, NextGen Automation, a Canadian office technology firm, purchased CBM Office Automation for an undisclosed sum. This acquisition is geared towards strengthening NextGen's position as a prominent industry player, providing cutting-edge solutions and exceptional customer service. CBM Office Automation, also based in Canada, specializes in office automation solutions.

Major companies operating in the office automation market are International Business Machines Corporation, Oracle Systems Corporation, NEC Corporation, Alibaba Group Holding Limited, Lexmark International Inc., Pershing Limited, Yonyou Network Technology Co. Ltd., UiPath Inc., Bill Holdings Inc., Kingdee International Software Group Limited, Tencent Holdings Ltd., Zoho Creator, Blue Prism India Private Limited, Synapse Financial Technologies Inc., GlossGenius Inc., Integrify Inc., Altitude Business Systems Ltd., Kryon Systems Ltd., Codeless Platforms Ltd., AutomationEdge Pvt. Ltd., WorkFusion Inc., Integrity Legal Services Ltd., Jinher Inc., Weaver Network Technology Co. Ltd.

North America was the largest region in the office automation market in 2023. The regions covered in the office automation market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.

The countries covered in the office automation market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

Office automation involves leveraging diverse computer systems, software applications, and electronic devices to execute routine office duties with greater efficiency and effectiveness. This encompasses tasks such as word processing, data management, email correspondence, scheduling, and document handling, all aimed at streamlining and enhancing office workflows. By minimizing manual labor and maximizing productivity, accuracy, and organizational communication, office automation optimizes operational processes for improved efficiency and collaboration.

The primary categories within the office automation market comprise cloud-based and on-premise solutions. Cloud-based office automation systems are software solutions hosted and overseen by a third-party provider, enabling users to access and utilize the system via the Internet. These solutions cater to various end-users, including small and medium enterprises as well as large enterprises, across sectors such as banking, financial services and insurance, government, healthcare, manufacturing, and others.

The office automation market research report is one of a series of new reports that provides office automation market statistics, including office automation industry global market size, regional shares, competitors with an office automation market share, detailed office automation market segments, market trends, and opportunities, and any further data you may need to thrive in the office automation industry. This office automation research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenarios of the industry.

The office automation market consists of revenues earned by entities by providing services such as workflow automation, document management systems, data entry automation, email automation, accounting and finance automation, and security automation. The market value includes the value of related goods sold by the service provider or included within the service offering. The office automation market also includes data entry automation software, enterprise resource planning systems, customer relationship management software, expense management systems, and inventory management software. Values in this market are ‘factory gate’ values, that is, the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors, and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.


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