Telco Revenue Takes a Hit as Capex Plunges 9.4% with 5G Buildouts Ending; Profitability Margins Taper Slightly
This report reviews the growth and development of the telecommunications network operator (TNO, or telco) market. The report tracks a wide range of financial stats for 139 telcos across the globe, from 1Q11 through 1Q24. For the annualized 1Q24 period, telcos represented $1.77 trillion (T) in revenues (0.1% growth YoY), $264.3 billion (B) in labor costs (3.6% YoY), and $306B in capex (-6.8% YoY). They employed approximately 4.49 million people as of March 2024, down 1.4% from the prior year.
Below are the key highlights of the report:
Revenues: Telco topline declined by 0.7% on a YoY basis to post $446.1 billion (B) in the latest single quarter ending 1Q24. Revenues for the annualized 1Q24 period were $1,774.9B, up 0.1% YoY over the same period in the previous year. At the operator level, five of the top 20 best performing telcos by topline growth in 1Q24 on an annualized basis include America Movil (7.3%), STC (Saudi Telecom) (6.8%), Orange (6.6%), BT (5.1%), and Airtel (4.7%). By the same criteria, the worst telco growth came from KDDI (-5.1%), NTT (-4.8%), SoftBank (-3.7%), Verizon (-1.6%), and China Unicom (-1.1%) during the same period.
Capex: Capex spending plunged by 9.4% on a YoY basis to post $71.3B in the latest single quarter ending March 2024. Capex for the annualized 1Q24 period was $306.0B, down 6.8% YoY over the same period in the previous year. At the operator level, five of the top 20 best performing telcos by capex growth in 1Q24 on an annualized basis include Charter Communications (14.6%), Comcast (13.3%), Airtel (12.5%), Telefonica (11.3%), and MTN Group (10.7%). By the same criteria, the worst capex growth came from Reliance Jio (-30.4%), Verizon (-26.0%), Deutsche Telekom (-18.4%), Vodafone (-15.3%), and SoftBank (-14.1%).
Opex and labor costs: Total opex for the telecom industry in the annualized 1Q24 period stood at $1,510.8B, a slight increase of 0.4% over the same period previous year. Excluding depreciation and amortization (D&A) costs, total opex increased by 1.2% on YoY basis to record $1,178.1B in the annualized 1Q24 period. One significant element of telco opex is labor costs, which include salaries, wages, bonuses, benefits, and retirement/severance costs. Labor costs grew by 3.6% YoY in the annualized 1Q24 period, pushing labor costs as a percentage of opex (excluding D&A) up from 21.9% in 1Q23 to 22.4% in 1Q24 on an annualized basis. This growth occurred despite an ongoing reduction in industry headcount; the telco workforce ended 1Q24 at 4.495 million, down 1.4% YoY.
Profitability margins: Both EBITDA and EBIT margins witnessed a slight weakening in the recent quarter on an annualized basis - EBIT margin declined slightly from 15.1% in 1Q23 to 14.9% in 1Q24, while EBITDA margin ended annualized 1Q24 period at 33.6%, as compared to 34.3% in annualized 1Q23.
Regional trends: The Asia region outpaced the Americas to reclaim its position as the largest region by revenue, holding a 37.4% share in 1Q24. On a capex basis though, the Americas outspent Asia, capturing a 36% share in the latest quarter. Europe retained the highest annualized capital intensity, reaching 18.4% in 1Q24, followed by Asia at 17.2%.
Important note: The publisher has made some significant enhancements to the telco market review report this quarter. The changes are designed to provide a more insightful and user-friendly experience:
- ‘Market Snapshot’ Tab: This tab now features an interactive dashboard view of the telco market, allowing users to interact with and analyze market data more effectively. Additionally, users can export the dashboard to PDF for convenient sharing and reference.
- Two distinct sections have been created from the previous ‘Company Deep-dive & Benchmarking’ section for greater clarity and functionality:
1. ‘Company Drilldown’: Provides a comprehensive analysis of a selected company from the full set of 139 telcos. It covers various metrics including revenue, capex, employee counts, costs, profitability, cash and debt levels, and key ratios.
2. ‘Company Benchmarking’: Focuses on a sample of 79 telcos, representing approximately 82% of the global market. This section allows users to select and compare up to 5 telcos across multiple metrics such as labor costs, opex, EBIT, as well as revenues, capex, and employee counts. The sample includes operators from all regions and of varying sizes.
Both new sections also feature the capability to export graphics to PDF, enhancing the flexibility and utility of the data presented.
Table of Contents
- Report Highlights
- Summary
- Market snapshot
- Analysis
- Key stats through 1Q24
- Labor stats
- Operator rankings
- Company drilldown
- Company benchmarking
- Country breakouts
- Country breakouts by company
- Regional breakouts
- Raw Data
- Subs & traffic
- Exchange rates
- Methodology & Scope
- About the Publisher
List of Figures and Charts
- TNO market size & growth by: Revenues, Capex, Employees - 1Q19-1Q24
- Regional trends by: Revenues, Capex - 1Q19-1Q24
- Opex & Cost trends
- Labor cost trends: 1Q20-1Q24
- Profitability margin trends: 1Q20-1Q24
- Spending (opex, labor costs, capex): annual and quarterly trend
- Key ratios: annual and quarterly trend
- Workforce & productivity trends: 1Q14-1Q24
- Operator rankings by revenue and capex: latest single-quarter and annualized periods
- Top 20 TNOs by capital intensity: latest single-quarter and annualized periods
- Top 20 TNOs by employee base: latest single-quarter
- TNOs: YoY growth in single quarter revenues
- TNOs: Annualized capital intensity, 1Q16-1Q24
- TNOs: Revenue and RPE, annualized 1Q16-1Q24
- TNOs: Capex and capital intensity (annualized), 1Q16-1Q24
- TNOs: Total headcount trends, 1Q16-1Q24
- TNOs: Revenue and RPE trends, 2011-23
- TNOs: Capex and capital intensity, 2011-23 ($ Mn)
- TNOs: Capex and capital intensity, 1Q16-1Q24 ($ Mn)
- TNOs: Revenue and RPE trends, 1Q16-1Q24
- TNOs by total opex, 1Q24
- TNOs by labor costs, 1Q24
- TNOs: Software as % of total capex
- TNOs: Software & spectrum spend
- TNOs: Total M&A, spectrum and capex (excl. spectrum)
- TNOs by total debt: 2011-23
- TNOs by total net debt: 2011-23
- TNOs by long term debt: 2011-23
- TNOs by short term debt: 2011-23
- TNOs by total cash and short term investments ($M): 2011-23
Companies Mentioned
- A1 Telekom Austria
- Advanced Info Service (AIS)
- Airtel
- Altice Europe
- Altice USA
- America Movil
- AT&T
- Axiata
- Axtel
- Batelco
- BCE
- Bezeq Israel
- Bouygues Telecom
- BSNL
- BT
- Cable ONE, Inc.
- Cablevision
- Cell C
- Cellcom Israel
- CenturyLink
- Cequel Communications
- Charter Communications
- China Broadcasting Network
- China Mobile
- China Telecom
- China Unicom
- Chunghwa Telecom
- Cincinatti Bell
- CK Hutchison
- Clearwire
- Cogeco
- Com Hem Holding AB
- Comcast
- Consolidated Communications
- Cyfrowy Polsat
- DEN Networks Limited
- Deutsche Telekom
- Digi Communications
- DirecTV
- Dish Network
- Dish TV India Limited
- DNA Ltd.
- Du
- EE
- Elisa
- Entel
- Etisalat
- Fairpoint Communications
- Far EasTone Telecommunications Co., Ltd.
- Frontier Communications
- Globe Telecom
- Grupo Clarin
- Grupo Televisa
- Hathway Cable & Datacom Limited
- Idea Cellular Limited
- Iliad SA
- KDDI
- KPN
- KT
- Leap Wireless
- LG Uplus
- Liberty Global
- M1
- Manitoba Telecom Services
- Maroc Telecom
- Maxis Berhad
- Megafon
- MetroPCS Communications
- Millicom
- Mobile Telesystems
- MTN Group
- MTNL
- NTT
- Oi
- Omantel
- Ono
- Ooredoo
- Orange
- PCCW
- PLDT
- Proximus
- Quebecor Telecommunications
- Rakuten
- Reliance Communications Limited
- Reliance Jio
- Rogers
- Rostelecom
- Safaricom Limited
- Sasktel
- Shaw
- Singtel
- SITI Networks Limited
- SK Telecom
- Sky plc
- SmarTone
- SoftBank
- Spark New Zealand Limited
- Sprint
- StarHub
- STC (Saudi Telecom)
- SureWest Communications
- Swisscom
- Taiwan Mobile
- Tata Communications
- Tata Teleservices
- TDC
- TDS
- Tele2 AB
- Telecom Argentina
- Telecom Egypt
- Telecom Italia
- Telefonica
- Telekom Malaysia Berhad
- Telenor
- Telia
- Telkom Indonesia
- Telkom SA
- Telstra
- Telus
- Thaicom
- Time Warner
- Time Warner Cable
- TPG Telecom Limited
- True Corp
- Turk Telekom
- Turkcell
- Veon
- Verizon
- Virgin Media
- Vivendi
- Vodafone
- Vodafone Idea Limited
- VodafoneZiggo
- Wind Tre
- Windstream
- Zain
- Zain KSA
- Ziggo