Microsoft Dynamics Services Global Market Report 2024

The Microsoft dynamics services market size has grown rapidly in recent years. It will grow from $7.86 billion in 2023 to $9.24 billion in 2024 at a compound annual growth rate (CAGR) of 17.5%. The growth observed during the historic period can be attributed to several factors including market demand for integrated solutions, technological advancements, competition in the enterprise software market, industry-specific requirements, and collaboration within a partnership ecosystem.

The Microsoft dynamics services market size is expected to see rapid growth in the next few years. It will grow to $17.8 billion in 2028 at a compound annual growth rate (CAGR) of 17.8%. The anticipated growth in the forecast period can be attributed to ongoing digital transformation initiatives, a rising demand for cloud-based solutions, an increasing emphasis on integrating AI and analytics, a broader adoption of industry-specific applications, and strengthened partnerships with third-party vendors. Major trends expected in the forecast period include the proliferation of artificial intelligence, improved customer experience through omnichannel engagement, greater adoption of low-code or no-code development, accelerated migration to the cloud, and a focus on industry-specific solutions.

The increasing pace of digital transformation is poised to propel the expansion of the Microsoft Dynamics services market in the foreseeable future. Digital transformation involves strategically adopting digital technologies to revolutionize processes, operations, and services, aiming for enhanced efficiency and effectiveness. This growth in digital transformation is driven by various factors including technological advancements, evolving consumer expectations, heightened competition, globalization, and the pursuit of cost-efficiency. Microsoft Dynamics services play a crucial role in facilitating digital transformation by offering comprehensive solutions for seamless integration, automation, and optimization of business processes across different departments and functions. For example, the Central Digital and Data Office in the UK, responsible for leading the government's digital and data function, witnessed a significant 19% expansion in the Government's Digital and Data profession from April 2022 to April 2023, effectively meeting crucial demands for digital expertise. Therefore, the increasing pace of digital transformation is a key driver behind the growth of the Microsoft Dynamics services market.

Leading companies in the Microsoft Dynamics services market are concentrating on the development of advanced accounts receivable (AR) automation software solutions to boost efficiency and streamline financial processes. AR automation software simplifies tasks such as invoice processing, payment tracking, and collections management, optimizing financial operations. For instance, Nuvei Corporation, a payment technology company based in Canada, unveiled an enterprise resource planning (ERP) integration with Microsoft Dynamics 365 in January 2024. This integration enables businesses to seamlessly integrate various payment methods, including card payments, instant bank transfers, and ACH transactions, into their existing Dynamics 365 Business Central module. Leveraging Nuvei's expertise in ERP payments and AR automation, businesses in sectors such as manufacturing, distribution, wholesale, and construction can streamline their accounting workflows and enhance back-office reconciliation processes.

In August 2022, S.A. Global, a Singapore-based company offering Microsoft Dynamics services, acquired Microsoft Dynamic Business from DXC Technology for an undisclosed sum. This acquisition enhances S.A. Global's capabilities, expands its customer base, and boosts its revenue, positioning the company for sustained growth and success in the Microsoft Dynamics market. DXC Technology, a US-based information technology services and consulting company, provides Microsoft Dynamics services.

Major companies operating in the microsoft dynamics services market are Samsung Group, Nestlé S.A, Bosch Group, PepsiCo Inc., Siemens AG, International Business Machines Corporation, Tata Consultancy Services Limited, Cap Gemini SA, Cognizant Technology Solutions Corporation, Infosys Technologies Private Limited, HCL Tecchnologies Limited, Wipro Limited, Avanade Inc, Hitachi Solutions Ltd, SA.gobal, Folio3, Calsoft Systems Inc., HexaCorp LLC, Sunrise Technologies Inc., ScienceSoft.

Europe was the largest region in the Microsoft dynamics services market in 2023. The regions covered in the microsoft dynamics services market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.

The countries covered in the microsoft dynamics services market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

Microsoft Dynamics services encompass a suite of enterprise resource planning (ERP) and customer relationship management (CRM) applications offered by Microsoft. These services aid organizations in streamlining and automating business processes across multiple functions, including sales, marketing, finance, and operations. They seamlessly integrate with other Microsoft products and provide customizable solutions tailored to meet specific business requirements.

The primary product types of Microsoft Dynamics services include enterprise resource planning and customer relationship management. Enterprise Resource Planning (ERP) comprises integrated software solutions designed to manage core business processes such as finance, human resources, and supply chain, facilitating efficient resource utilization and data-driven decision-making throughout the organization. Advisory or consulting services, implementation, upgrade and migration services, and maintenance and support services are available through both on-premise and cloud-based platforms. These solutions serve diverse end users spanning sectors such as banking, financial services and insurance, manufacturing, retail, information technology and telecom, education, healthcare, among others.

The Microsoft dynamics services research report is one of a series of new reports that provides Microsoft dynamics services market statistics, including the Microsoft dynamics services industry's global market size, regional shares, competitors with a Microsoft dynamics services market share, detailed microsoft dynamics services market segments, market trends and opportunities, and any further data you may need to thrive in the Microsoft dynamics services industry. This Microsoft dynamics services market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenarios of the industry.

The Microsoft dynamics services market includes revenues earned by entities by providing services such as consulting, system integration, training, and technical support. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.


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