Critical Communication Market Report 2025

This Critical Communication market report provides a comprehensive analysis of the market’s characteristics, size, and growth, including segmentation, regional and country-level breakdowns, competitive landscape, market shares, trends, and strategies. It also tracks historical and forecasted market growth across various geographies.

The critical communication market size has grown rapidly in recent years. It will grow from $21.38 billion in 2024 to $24.23 billion in 2025 at a compound annual growth rate (CAGR) of 13.3%. The growth in the historic period can be attributed to the shift from analog to digital communication, the development of LTE and 5g, the Internet of Things, policies requiring interoperability and communication standards, and spectrum allocation.

The critical communication market size is expected to see rapid growth in the next few years. It will grow to $39.64 billion in 2029 at a compound annual growth rate (CAGR) of 13.1%. The growth in the forecast period can be attributed to the need for reliable communication systems, demand for reliability and resilience, strategic partnerships and collaborations, increasing frequency of natural disasters due to climate change, and adoption of eco-friendly and energy-efficient communication technologies. Major trends in the forecast period include hybrid communication solutions, biometric authentication, augmented reality (AR) and virtual reality (VR), the rise of public-private partnerships, and cloud computing.

The growing public safety concerns are expected to drive the expansion of the critical communication market. Public safety concerns refer to the potential risks or threats that affect the well-being and security of individuals within a community or society. These concerns can arise from various sources, such as natural disasters, criminal activities, infrastructure failures, or public health crises. As a result, there is an increasing demand for emergency services, including critical communication systems, to ensure effective coordination among first responders, rapid emergency response, and the timely dissemination of vital information to the public. For example, in February 2024, a report from the Institute for Economics and Peace, an Australia-based non-profit organization, revealed that terrorism-related deaths increased by 22% to 8,352 in 2023. The U.S. accounted for 76% of terrorism-related deaths among Western democracies, while the Central Sahel region in sub-Saharan Africa became the epicenter, responsible for more than half of all fatalities. Burkina Faso saw the most significant rise, with a 68% increase in deaths. The concentration of terrorism-related fatalities was notable, with ten countries accounting for 87% of the total deaths. Therefore, the rise in public safety concerns is driving the growth of the critical communication market.

Major companies operating in the critical communication market are focusing on technological advancements, such as integrated dashboards, to improve the management of critical events. Integrated dashboards are visual, unified tools that combine data from various sources into a single interface, providing real-time monitoring and analysis of key metrics to support informed decision-making. For example, in September 2023, Everbridge Inc., a US-based software company, launched Everbridge 360. This platform is designed to enhance the management of critical events by offering a unified dashboard that consolidates risk intelligence, communication, collaboration, and coordination features. The Everbridge 360 platform helps reduce communication delays and improve operational resilience, enabling organizations to respond more effectively during crises. With its comprehensive capabilities, Everbridge 360 streamlines response efforts, ensuring quicker and more efficient crisis management.

In June 2024, Modirum, an Estonian-based technology company, acquired Mentura to enhance its portfolio of secure and reliable communication solutions. The acquisition aims to integrate advanced technologies and services to improve performance, security, and reliability for clients in critical situations. Mentura Group, based in Finland, specializes in critical communications platforms and solutions.

Major companies operating in the critical communication market are Samsung Group, Verizon Communications Inc., AT&T Inc., Huawei Technologies Co. Ltd., T-Mobile US Inc., Airbus SE, Ericsson Inc., Nokia Corporation, NEC Corporation, Thales Group, Leonardo S.p.A., Motorola Solutions, Bosch Security Systems, Harris Corporation, Hytera Communications, Iridium Communications Inc., Tait Communications, Sepura Ltd., Zetron Inc., Simoco Wireless Solutions, DAMM Cellular Systems A/S, PowerTrunk Inc., Kenwood Corporation.

North America was the largest region in the critical communication market in 2024. The regions covered in the critical communication market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa. The countries covered in the critical communication market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

Critical communication involves the timely and accurate dissemination of essential information crucial for decision-making, problem-solving, or ensuring safety and efficiency in various contexts, such as emergencies, business operations, or healthcare settings. It aims to deliver key messages concisely and effectively to relevant stakeholders, minimizing confusion and maximizing understanding and action.

The primary components of critical communication are hardware and services. Hardware critical communication pertains to the equipment and devices used in communication systems essential for ensuring reliable and secure communication in critical situations. This technology includes land mobile radio (LMR) and long-term evolution (LTE), which are utilized by enterprises such as small and medium enterprises (SMEs) and large enterprises across various sectors. These sectors include public safety, transportation, utilities, mining, police and security departments, emergency healthcare services, government agencies, airports, marine, and others.

The critical communication research report is one of a series of new reports that provides critical communication market statistics, including the critical communication industry's global market size, regional shares, competitors with a critical communication market share, detailed critical communication market segments, market trends and opportunities, and any further data you may need to thrive in the critical communication industry. This critical communication market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenarios of the industry.

The critical communication market consists of revenues earned by entities by providing services such as emergency alerts and notifications, incident management, crisis communication planning, public safety announcements, secure messaging platforms, real-time information dissemination, situation awareness tools, and regulatory compliance reporting. The market value includes the value of related goods sold by the service provider or included within the service offering. The critical communication market also includes sales of radios and walkie-talkies, satellite communication equipment, emergency beacons and locator devices, communication towers and antennas, and ruggedized mobile phones and tablets. Values in this market are ‘factory gate’ values, that is, the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors, and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

This product will be delivered within 3-5 business days.