Now in its seventh edition, Work in the 21st Century: An Introduction to Industrial and Organizational Psychology is the most current and engaging textbook for courses on Industrial and Organizational (I-O) Psychology. This market-leading textbook ties together themes and topics such as diversity, cognitive and physical abilities, personality, emotional intelligence, technology, multicultural dynamics, and evidence-based I-O psychology with a clear, reader-friendly narrative style.
This new edition retains the accessibility of the previous editions, incorporating the latest research findings into every chapter and providing up-to-date organizational applications of the principles of I-O psychology. The scientist-practitioner model continues to be the philosophical cornerstone of the text, further reinforcing the systems approach and stressing the interplay among different I-O psychology variables and constructs.
AN INTERACTIVE, MULTIMEDIA LEARNING EXPERIENCE
This textbook includes access to an interactive, multimedia e-text. Icons throughout the print book signal corresponding digital content in the e-text.
Video Content
Two types of videos complement the text and engage readers more deeply with the fascinating field of I-O Psychology. - Psychology @Work Videos explore interesting topics in industrial and organizational psychology. Informed by educational materials from the Society for Industrial and Organizational Psychology (SIOP), these videos feature vibrant footage and ask students thought-provoking questions. - General psychology videos provide overviews of topics such as the Five-Factor Model of Personality and theories of motivation that might come to bear in the discussion of industrial and organizational psychology.
Interactive Figures, Charts, and Tables
Appearing throughout the enhanced e-text, interactive figures, diagrams, and tables facilitate study and help students retain important information. Even many of the simplest figures are interactive to encourage online readers to pause and absorb the information they present before scrolling on to additional reading.
Interactive Self-Scoring Quizzes
Each chapter includes a self-scoring Practice Quiz with feedback at both the question and quiz level to help students prepare for higher stakes assessments and exams.
Table of Contents
Preface
PART 1: FUNDAMENTALS
Chapter 1: What Is Industrial and Organizational Psychology?
Module 1.1: The Importance of I-O Psychology
Module 1.2: The Past, Present, and Future of I-O Psychology
Module 1.3: Multicultural and Cross-Cultural Issues in I-O Psychology
Module 1.4: The Organization of This Book
Chapter 2: Research Methods and Statistics in I-O Psychology
Module 2.1: Science and Research
Module 2.2: Data Analysis
Module 2.3: Interpretation through Reliability and Validity
PART 2: INDUSTRIAL PSYCHOLOGY
Chapter 3: Individual Differences and Assessment
Module 3.1: An Introduction to Individual Differences
Module 3.2: Human Attributes
Module 3.3: Foundations of Assessment
Module 3.4: Assessment Procedures
Module 3.5: Special Topics in Assessment
Chapter 4: Job Analysis and Performance
Module 4.1: A Basic Model of Performance
Module 4.2: Extensions of the Basic Performance Model
Module 4.3: Job Analysis: Fundamental Properties and Practices
Module 4.4: Job Analysis: Newer Developments
Module 4.5: Job Evaluation and the Law
Chapter 5: Performance Measurement
Module 5.1: Basic Concepts in Performance Measurement
Module 5.2: Performance Rating - Substance
Module 5.3: Performance Rating - Process
Module 5.4: The Social and Legal Context of Performance Evaluation
Chapter 6: Staffing Decisions
Module 6.1: Conceptual Issues in Staffing
Module 6.2: Evaluation of Staffing Outcomes
Module 6.3: Practical Issues in Staffing
Module 6.4: Legal Issues in Staffing Decisions
Chapter 7: Training and Development
Module 7.1: Foundations of Training and Learning
Module 7.2: Content and Methods of Training
Module 7.3: Evaluating Training Programs
Module 7.4: Specialized Training Programs
PART 3: ORGANIZATIONAL PSYCHOLOGY
Chapter 8: The Motivation to Work
Module 8.1: An Introduction to Motivation
Module 8.2: Classic Approaches to Work Motivation
Module 8.3: Modern Approaches to Work Motivation
Module 8.4: Practical Issues in Motivation
Chapter 9: Attitudes, Emotions, and Work
Module 9.1: Work Attitudes
Module 9.2: Moods, Emotions, Attitudes, and Behavior
Module 9.3: Special Topics Related to Attitudes and Emotions
Chapter 10: Stress and Worker Well-Being
Module 10.1: The Problem of Stress
Module 10.2: Theories of Stress
Module 10.3: Reducing and Managing Stress
Module 10.4: Violence at Work
Chapter 11: Fairness, Justice, and Diversity in the Workplace
Module 11.1: Justice and Fairness
Module 11.2: The Practical Implications of Justice Perceptions
Module 11.3: Diversity
Chapter 12: Leadership in Organizations
Module 12.1: The Concept of Leadership
Module 12.2: Traditional Theories of Leadership
Module 12.3: New Approaches to Leadership
Module 12.4: Emerging Topics and Challenges in Leadership Research
Chapter 13: Teams in Organizations
Module 13.1: Types of Teams
Module 13.2: Input-Process-Output Model of Team Effectiveness
Module 13.3: Special Issues in Teams
Chapter 14: Organizational Theory, Dynamics, and Change
Module 14.1: Conceptual and Theoretical Foundations of Organizations
Module 14.2: Social Dynamics of Organizations
Module 14.3: Organizational Change and Development
Glossary
References
Name Index
Subject Index