E-commerce returns surged during the pandemic and cut deeply into retailer margins. Now, even as return rates come down, retailers continue to grapple with more returns from online sales.
This report will:
- Share the latest forecasts on US retail and ecommerce returns.
- Examine key challenges and trends in managing returns.
- Highlight online shoppers’ returns habits and preferences.
Here’s what’s in the full report
- 2 Exportable files for easy reading, analysis and sharing.
