Building Technologies and Services Growth Opportunities in the Healthcare Vertical

Providing Advanced Building Solutions and Services to Enhance Hospital Customer Experience is Key to Competitive Differentiation

This analysis aims to identify and present important trends in the healthcare industry as an end-user vertical for participants in the building industry and their impact on different segments of the building industry. The healthcare vertical is largely defined as public and private hospitals, aged care facilities, and small- and medium-sized facilities intended to preserve mental and physical health by preventing or treating illnesses through services offered by health professionals.

The publisher identified two-pronged challenges that hospitals face, namely pain points in hospital business operations and hospital facilities. The top challenge under hospital business operations is overcrowding in hospitals, and the top challenge identified under hospital facilities is operating costs. Challenges from both sides can be inter-related and addressed collectively with the adoption of advanced building technologies. The top technologies identified include the Internet of Things and robotics, while key solutions come in the form of facility retrofit and technology adoption. This analysis also presents five top growth opportunities that are beneficial for the advancement of industry participants in both buildings and healthcare.