In What Matters Next: A Leader's Guide to Making Human-Friendly Tech Decisions in a World That's Moving Too Fast, renowned author and consultant Kate O'Neill delivers a roadmap to achieve business growth, transformation, and innovation through the use of emerging technologies - but crucially, in a human-centric manner that benefits both business and humanity. Drawing on her experience working with organizations like Google, Yale, and the United Nations, O'Neill offers a unique blend of strategic guidance, ethical considerations, and practical application to help organizations not just survive, but thrive through bold and empathetic leadership.
In this book, readers will learn about: - Making better strategic decisions by moving from questions, to insights, to “Bankable Foresights” - Creating a model that aligns focus, purpose, values, and resources across an organization - Understanding the intersection and potential harmony of human knowledge and machine intelligence - Ensuring digital transformation and innovation efforts frame the future in human terms
What Matters Next is an essential read for all business leaders and individuals interested in the impact of emerging technology on business and humanity and seeking to effect positive change for the benefit of all.
Table of Contents
Table of Figures xiii
Preface xv
Introduction A Brighter Future Requires Better Decisions 1
Part I A World That’s Moving Too Fast 11
Chapter 1 The Conflicting Challenges of Leading in the Too-Fast World 13
Chapter 2 Future Visioning: Transforming the Unknown into the Foreseeable 39
Part II Making Human-Friendly Tech Decisions 53
Chapter 3 Future-Ready Decision-Making at Scale: The Insights-Foresights Model 55
Chapter 4 Through-Line Thinking: Ethical Impacts and Beyond 85
Chapter 5 Ethical Acceleration: Making Human-Friendly Tech Decisions Better and Faster 131
Chapter 6 Future-Ready Evolution 163
Part III A Leader’s Guide to the Future 189
Chapter 7 The Leadership That Matters Next 191
Conclusion: Building a More Human-Friendly World 215
Appendix: Creating Your “What Matters Next” Action Plan 221
References 223
About the Companion Website 231
Acknowledgments 233
About the Author 235
Index 237
