This End User Experience Monitoring (EUEM) market report provides a comprehensive analysis of the market’s characteristics, size, and growth, including segmentation, regional and country-level breakdowns, competitive landscape, market shares, trends, and strategies. It also tracks historical and forecasted market growth across various geographies.
The end user experience monitoring (EUEM) market size has grown exponentially in recent years. It will grow from $3.46 billion in 2024 to $4.19 billion in 2025 at a compound annual growth rate (CAGR) of 21.2%. The growth in the historic period can be attributed to the emergence of advanced analytics and AI-driven solutions, expansion of digital and mobile channels, rapid urbanization, and a growing number of agents to provide better end-user experience.
The end user experience monitoring (EUEM) market size is expected to see exponential growth in the next few years. It will grow to $8.95 billion in 2029 at a compound annual growth rate (CAGR) of 20.9%. The growth in the forecast period can be attributed to growing focus on improving customer experience, rising demand for monitoring devices and applications, the fast shift to remote work, digital transformation and user-centric focus, growing focus on improving customer experience. Major trends in the forecast period include a rise in investment in advanced technology across industries, the aggregate of artificial intelligence and ML into EUEM devices, and product innovations.
The growth of the user experience monitoring (EUEM) market is driven by the increasing adoption of remote work. Remote work refers to employees performing their duties outside traditional office environments, often from home or other preferred locations. This shift is facilitated by benefits such as fewer interruptions, flexible schedules, reduced commute times, and lower overhead costs. User experience monitoring in remote work environments ensures seamless performance and productivity by tracking and analyzing how employees interact with digital tools. For example, in early 2023, approximately 40% of employed adults in the UK reported working remotely at least once in the past seven days, reflecting the trend driving the user experience monitoring (EUEM) market.
Leading companies in the EUEM market are innovating with solutions such as enterprise-grade platforms designed to proactively monitor, diagnose, and report issues affecting end-user experiences across IT infrastructures. These solutions play a critical role in maintaining optimal performance and enhancing user satisfaction. For instance, eG Innovations Inc., a US-based provider of EUEM solutions, launched eG Enterprise v7.2 in March 2023. This latest version serves as a comprehensive observability solution for modern IT environments, offering advanced monitoring capabilities for digital workspaces, web applications, cloud deployments, and enterprise/SaaS applications. The update includes architectural enhancements such as centralized agent deployment, a new incident management interface, and improved remote control capabilities.
In September 2023, Netskope Inc., a US-based software company offering secure access services, edge, and zero trust security solutions, acquired Kadiska SAS for an undisclosed amount. With this acquisition, Netskope Inc. seeks to enhance digital experience management within the SASE framework, providing advanced monitoring and proactive remediation to optimize user experiences in hybrid and cloud environments. Kadiska SAS, a France-based software company, specializes in solutions for end-user experience monitoring.
Major companies operating in the end user experience monitoring (EUEM) market are International Business Machines Corporation, Oracle Corporation, Broadcom Inc., SAP SE, Lumen Technologies Inc., Splunk Inc., BMC Software Inc., Micro Focus International, Datadog Inc., Dynatrace LLC, New Relic Inc., Riverbed Holdings Inc., AppDynamics Inc., Nexthink SA, SmartBear Software Inc., Catchpoint Systems Inc., Lakeside Software LLC, eG Innovations Inc., Aternity LLC, Instana Inc., AppNeta, CA Technologies, Stackify LLC.
North America was the largest region in the end user experience monitoring (EUEM) market in 2024. Europe is expected to be the fastest-growing region in the forecast period. The regions covered in the end user experience monitoring (EUEM) market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa. The countries covered in the end user experience monitoring (EUEM) market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.
End user experience monitoring (EUEM) involves the practice of monitoring and managing the performance and quality of the experiences that end users have while interacting with applications and services. This approach entails gathering data from the user's perspective to assess how they perceive the software, network, and infrastructure. The collected data encompasses metrics related to application performance, system responsiveness, availability, and overall user satisfaction.
The primary components of end user experience monitoring (EUEM) include products and services. Enterprise user experience management (EUEM) products are software solutions specifically designed to monitor and optimize the digital experiences of users within enterprise IT environments. These solutions can be deployed both on the cloud and on-premises, catering to small and medium-sized enterprises (SMEs) as well as large enterprises. They support both web and mobile access and find application across various sectors such as banking, financial services, insurance, IT and telecommunications, government and public sectors, retail and consumer goods, healthcare and life sciences, among others.
The end user experience monitoring (EUEM) market research report is one of a series of new reports that provides end user experience monitoring (EUEM) market statistics, including end user experience monitoring (EUEM) industry global market size, regional shares, competitors with a end user experience monitoring (EUEM) market share, detailed end user experience monitoring (EUEM) market segments, market trends and opportunities, and any further data you may need to thrive in the end user experience monitoring (EUEM) industry. This end user experience monitoring (EUEM) market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.
The end user experience monitoring (EUEM) market consists of revenues earned by entities by providing services such as performance optimization, user experience consulting, incident management, and custom reporting and analytics. The market value includes the value of related goods sold by the service provider or included within the service offering. The user experience monitoring (EUEM) market also includes sales of application performance monitoring (APM) tools, user behavior analytics tools, synthetic monitoring tools, real user monitoring (RUM) tools, and session replay tools. Values in this market are ‘factory gate’ values, that is the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods.
The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).
The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.
This product will be delivered within 3-5 business days.
The end user experience monitoring (EUEM) market size has grown exponentially in recent years. It will grow from $3.46 billion in 2024 to $4.19 billion in 2025 at a compound annual growth rate (CAGR) of 21.2%. The growth in the historic period can be attributed to the emergence of advanced analytics and AI-driven solutions, expansion of digital and mobile channels, rapid urbanization, and a growing number of agents to provide better end-user experience.
The end user experience monitoring (EUEM) market size is expected to see exponential growth in the next few years. It will grow to $8.95 billion in 2029 at a compound annual growth rate (CAGR) of 20.9%. The growth in the forecast period can be attributed to growing focus on improving customer experience, rising demand for monitoring devices and applications, the fast shift to remote work, digital transformation and user-centric focus, growing focus on improving customer experience. Major trends in the forecast period include a rise in investment in advanced technology across industries, the aggregate of artificial intelligence and ML into EUEM devices, and product innovations.
The growth of the user experience monitoring (EUEM) market is driven by the increasing adoption of remote work. Remote work refers to employees performing their duties outside traditional office environments, often from home or other preferred locations. This shift is facilitated by benefits such as fewer interruptions, flexible schedules, reduced commute times, and lower overhead costs. User experience monitoring in remote work environments ensures seamless performance and productivity by tracking and analyzing how employees interact with digital tools. For example, in early 2023, approximately 40% of employed adults in the UK reported working remotely at least once in the past seven days, reflecting the trend driving the user experience monitoring (EUEM) market.
Leading companies in the EUEM market are innovating with solutions such as enterprise-grade platforms designed to proactively monitor, diagnose, and report issues affecting end-user experiences across IT infrastructures. These solutions play a critical role in maintaining optimal performance and enhancing user satisfaction. For instance, eG Innovations Inc., a US-based provider of EUEM solutions, launched eG Enterprise v7.2 in March 2023. This latest version serves as a comprehensive observability solution for modern IT environments, offering advanced monitoring capabilities for digital workspaces, web applications, cloud deployments, and enterprise/SaaS applications. The update includes architectural enhancements such as centralized agent deployment, a new incident management interface, and improved remote control capabilities.
In September 2023, Netskope Inc., a US-based software company offering secure access services, edge, and zero trust security solutions, acquired Kadiska SAS for an undisclosed amount. With this acquisition, Netskope Inc. seeks to enhance digital experience management within the SASE framework, providing advanced monitoring and proactive remediation to optimize user experiences in hybrid and cloud environments. Kadiska SAS, a France-based software company, specializes in solutions for end-user experience monitoring.
Major companies operating in the end user experience monitoring (EUEM) market are International Business Machines Corporation, Oracle Corporation, Broadcom Inc., SAP SE, Lumen Technologies Inc., Splunk Inc., BMC Software Inc., Micro Focus International, Datadog Inc., Dynatrace LLC, New Relic Inc., Riverbed Holdings Inc., AppDynamics Inc., Nexthink SA, SmartBear Software Inc., Catchpoint Systems Inc., Lakeside Software LLC, eG Innovations Inc., Aternity LLC, Instana Inc., AppNeta, CA Technologies, Stackify LLC.
North America was the largest region in the end user experience monitoring (EUEM) market in 2024. Europe is expected to be the fastest-growing region in the forecast period. The regions covered in the end user experience monitoring (EUEM) market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa. The countries covered in the end user experience monitoring (EUEM) market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.
End user experience monitoring (EUEM) involves the practice of monitoring and managing the performance and quality of the experiences that end users have while interacting with applications and services. This approach entails gathering data from the user's perspective to assess how they perceive the software, network, and infrastructure. The collected data encompasses metrics related to application performance, system responsiveness, availability, and overall user satisfaction.
The primary components of end user experience monitoring (EUEM) include products and services. Enterprise user experience management (EUEM) products are software solutions specifically designed to monitor and optimize the digital experiences of users within enterprise IT environments. These solutions can be deployed both on the cloud and on-premises, catering to small and medium-sized enterprises (SMEs) as well as large enterprises. They support both web and mobile access and find application across various sectors such as banking, financial services, insurance, IT and telecommunications, government and public sectors, retail and consumer goods, healthcare and life sciences, among others.
The end user experience monitoring (EUEM) market research report is one of a series of new reports that provides end user experience monitoring (EUEM) market statistics, including end user experience monitoring (EUEM) industry global market size, regional shares, competitors with a end user experience monitoring (EUEM) market share, detailed end user experience monitoring (EUEM) market segments, market trends and opportunities, and any further data you may need to thrive in the end user experience monitoring (EUEM) industry. This end user experience monitoring (EUEM) market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.
The end user experience monitoring (EUEM) market consists of revenues earned by entities by providing services such as performance optimization, user experience consulting, incident management, and custom reporting and analytics. The market value includes the value of related goods sold by the service provider or included within the service offering. The user experience monitoring (EUEM) market also includes sales of application performance monitoring (APM) tools, user behavior analytics tools, synthetic monitoring tools, real user monitoring (RUM) tools, and session replay tools. Values in this market are ‘factory gate’ values, that is the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods.
The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).
The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.
This product will be delivered within 3-5 business days.
Table of Contents
1. Executive Summary2. End User Experience Monitoring (EUEM) Market Characteristics3. End User Experience Monitoring (EUEM) Market Trends and Strategies4. End User Experience Monitoring (EUEM) Market - Macro Economic Scenario Including the Impact of Interest Rates, Inflation, Geopolitics, and the Recovery from COVID-19 on the Market32. Global End User Experience Monitoring (EUEM) Market Competitive Benchmarking and Dashboard33. Key Mergers and Acquisitions in the End User Experience Monitoring (EUEM) Market34. Recent Developments in the End User Experience Monitoring (EUEM) Market
5. Global End User Experience Monitoring (EUEM) Growth Analysis and Strategic Analysis Framework
6. End User Experience Monitoring (EUEM) Market Segmentation
7. End User Experience Monitoring (EUEM) Market Regional and Country Analysis
8. Asia-Pacific End User Experience Monitoring (EUEM) Market
9. China End User Experience Monitoring (EUEM) Market
10. India End User Experience Monitoring (EUEM) Market
11. Japan End User Experience Monitoring (EUEM) Market
12. Australia End User Experience Monitoring (EUEM) Market
13. Indonesia End User Experience Monitoring (EUEM) Market
14. South Korea End User Experience Monitoring (EUEM) Market
15. Western Europe End User Experience Monitoring (EUEM) Market
16. UK End User Experience Monitoring (EUEM) Market
17. Germany End User Experience Monitoring (EUEM) Market
18. France End User Experience Monitoring (EUEM) Market
19. Italy End User Experience Monitoring (EUEM) Market
20. Spain End User Experience Monitoring (EUEM) Market
21. Eastern Europe End User Experience Monitoring (EUEM) Market
22. Russia End User Experience Monitoring (EUEM) Market
23. North America End User Experience Monitoring (EUEM) Market
24. USA End User Experience Monitoring (EUEM) Market
25. Canada End User Experience Monitoring (EUEM) Market
26. South America End User Experience Monitoring (EUEM) Market
27. Brazil End User Experience Monitoring (EUEM) Market
28. Middle East End User Experience Monitoring (EUEM) Market
29. Africa End User Experience Monitoring (EUEM) Market
30. End User Experience Monitoring (EUEM) Market Competitive Landscape and Company Profiles
31. End User Experience Monitoring (EUEM) Market Other Major and Innovative Companies
35. End User Experience Monitoring (EUEM) Market High Potential Countries, Segments and Strategies
36. Appendix
Executive Summary
End User Experience Monitoring (EUEM) Global Market Report 2025 provides strategists, marketers and senior management with the critical information they need to assess the market.This report focuses on end user experience monitoring (euem) market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.
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Description
Where is the largest and fastest growing market for end user experience monitoring (euem) ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward? The end user experience monitoring (euem) market global report answers all these questions and many more.The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market’s historic and forecast market growth by geography.
- The market characteristics section of the report defines and explains the market.
- The market size section gives the market size ($b) covering both the historic growth of the market, and forecasting its development.
- The forecasts are made after considering the major factors currently impacting the market. These include: the Russia-Ukraine war, rising inflation, higher interest rates, and the legacy of the COVID-19 pandemic.
- Market segmentations break down the market into sub markets.
- The regional and country breakdowns section gives an analysis of the market in each geography and the size of the market by geography and compares their historic and forecast growth. It covers the growth trajectory of COVID-19 for all regions, key developed countries and major emerging markets.
- The competitive landscape chapter gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in recent years are identified.
- The trends and strategies section analyses the shape of the market as it emerges from the crisis and suggests how companies can grow as the market recovers.
Scope
Markets Covered:
1) By Component: Product; Services2) By Deployment Model: Cloud; on-Premise
3) By Organizational Size: Small and Medium-Sized Enterprise (SMEs); Large Enterprises
4) By Access Type: Web; Mobile
5) By Vertical: Banking, Financial Services, and Insurance; Information Technology (IT) And Telecommunications; Government and Public Sector; Retail and Consumer Goods; Healthcare and Life Sciences; Other Verticals
Subsegments:
1) By Product: Real User Monitoring (RUM) Tools; Synthetic Monitoring Tools; Application Performance Monitoring (APM) Tools; Session Replay Software2) By Services: Consulting Services; Integration Services; Managed Services; Support and Maintenance Services
Key Companies Mentioned: International Business Machines Corporation; Oracle Corporation; Broadcom Inc.; SAP SE; Lumen Technologies Inc.
Countries: Australia; Brazil; China; France; Germany; India; Indonesia; Japan; Russia; South Korea; UK; USA; Canada; Italy; Spain
Regions: Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa
Time Series: Five years historic and ten years forecast.
Data: Ratios of market size and growth to related markets, GDP proportions, expenditure per capita.
Data Segmentation: Country and regional historic and forecast data, market share of competitors, market segments.
Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.
Delivery Format: PDF, Word and Excel Data Dashboard.
Companies Mentioned
The major companies featured in this End User Experience Monitoring (EUEM) market report include:- International Business Machines Corporation
- Oracle Corporation
- Broadcom Inc.
- SAP SE
- Lumen Technologies Inc.
- Splunk Inc.
- BMC Software Inc.
- Micro Focus International
- Datadog Inc.
- Dynatrace LLC
- New Relic Inc.
- Riverbed Holdings Inc.
- AppDynamics Inc.
- Nexthink SA
- SmartBear Software Inc.
- Catchpoint Systems Inc.
- Lakeside Software LLC
- eG Innovations Inc.
- Aternity LLC
- Instana Inc.
- AppNeta
- CA Technologies
- Stackify LLC
Table Information
Report Attribute | Details |
---|---|
No. of Pages | 200 |
Published | April 2025 |
Forecast Period | 2025 - 2029 |
Estimated Market Value ( USD | $ 4.19 Billion |
Forecasted Market Value ( USD | $ 8.95 Billion |
Compound Annual Growth Rate | 20.9% |
Regions Covered | Global |
No. of Companies Mentioned | 24 |