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Cognitive Robotic Process Automation Market Report: Trends, Forecast and Competitive Analysis to 2030

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    Report

  • 150 Pages
  • September 2024
  • Region: Global
  • Lucintel
  • ID: 6006300
The future of the global cognitive robotic process automation market looks promising with opportunities in the finance and banking, telecom and it services, and insurance and healthcare markets. The global cognitive robotic process automation market is expected to reach an estimated $11.3 billion by 2030 with a CAGR of 11.4% from 2024 to 2030. The major drivers for this market are increasing demand for automation across industries, rapid digitalization, and continual growth in e-commerce sector.
  • The service segment is expected to witness higher growth over the forecast period due to its growing preference among organizations to independently implement and manage CRPA solutions.
  • North America is expected to witness the highest growth over the forecast period due to growing preference towards technological advancement among industries and presence of key players in the region.

Emerging Trends in the Cognitive Robotic Process Automation Market

The landscape of the cognitive RPA market continues to change as new trends emerge.
  • Integration of AI and ML: There has been an increase in the integration of cognitive RPA Technologies and artificial intelligence or machine learning also known as automation plus artificial intelligence technology. Such amalgamation improves the understanding of RPA systems as it deploys the use of complex data to derive and perform functions, thereby building up automation and decision making.
  • Better Natural Language Processing (NLP): NLP evolution is providing better communication channels to the cognitive RPA systems. This means that there is better efficiency in completing tasks that include document processing, customer support, or information retrieval.
  • Heightened Concern over Data Confidentiality: As cognitive RPA adoption rises, so do concerns over data security and privacy. With this, the businesses are finding appropriate measures to help in the securing of data further ensuring that they adhere to policies on data protection.
  • Incursion into New Sectors: Cognitive RPA has been able to cross the vertical boundaries from the finance & IT industries into the healthcare & legal & supply chain management industries. This trend is propelled by the increasing need for automation in a multitude of business operations.
These trends allow for the transformation of the cognitive RPA market through better integration with AI and ML, upscaling NLP, prioritizing data privacy, penetration into other sectors, and advancing human-robot interaction. They offer more sophisticated, secure, and flexible solutions in terms of automation.

Recent Developments in the Cognitive Robotic Process Automation Market

Trends observed in cognitive RPA in the recent past display clear improvements in technology and the niche market.
  • AI-Powered Cognitive Automation: More recent advancements include AI-Powered Cognitive Automation, which extends the capabilities of RPA systems to perform more sophisticated tasks such as predictive analytics and dynamic decision making. This advancement increases the effectiveness of RPA solutions by extending the scope of work that can be carried out using these tools.
  • Cloud RPA Adoption: There is rapid growth in the use of cloud-based RPA solutions. Such deployment enhances commonsense use of cognitive RPA solutions that organizations have been able to deploy faster and manage efficiently.
  • Robust Analytics Integration: Advanced analytics capabilities and cognitive RPA systems are being embedded together in increasing volumes. This embeddedness provides more particulars regarding process performance and helps to make better decisions regarding analysis of relevant information.
  • Enhanced User Interfaces: Enhancements of user interfaces are rendering the cognitive RPA tools friendlier to the users. Improved interfaces make it easier to set up and administer RPA workflows, which make the implementation and the operation easier.
These developments are driving proliferation in the Cognitive RPA as they enhance AI capabilities, adopt cloud technologies, bring forth analytics integration, optimize user experience, and drive compliance. They enhance automation solutions that support the growing need for efficiency, flexibility, and compliance.

Strategic Growth Opportunities for Cognitive Robotic Process Automation Market

The market for Cognitive RPA has multiple opportunities for further expansion for key applications.
  • Customer Service Automation: By incorporating cognitive RPA into customer service processes, it is possible to use such software solutions and achieve results like shorter response times and greater customer satisfaction at reduced operational expenditures. Such application is well suited when there is a lot interaction and inquiries from customers.
  • Financial Services Optimization: Cognitive RPA can improve the operation of financial services by eliminating inefficiencies in the transaction processes, fraud management and compliance analysis. This applications allows financial institutions to perform complicated tasks in a faster and more accurate manner.
  • Healthcare Administration: In healthcare settings, cognitive RPA can be used to offload nonclinical activities like patient scheduling, submitting insurance claims, or managing health records. This application facilitates with enhancing operating efficiency while relieving healthcare administration.
  • Supply Chain Management: Inventory management, order management and demand forecasting are some of the processes where cognitive RPA can be applied in supply chain processes. This application assists in the enhancement of the supply chain processes and hence the general performance.
These growth opportunities showcase the prospects of using the cognitive RPA in enhancement of customer services organized under the financial sector, healthcare management sector, supply chain management and HR processes as well.

Cognitive Robotic Process Automation Market Drivers and Challenges

The cognitive RPA market has its own set of underpinnings and constraints, be it from the technological, economic, or regulatory perspective.

The factors responsible for driving the cognitive robotic process automation market include:

1. Technological Advancements: As AI and machine learning continues to evolve, the utility of cognitive RPA will only continue improving with regards to what it can do and the uses it can be put to.

2. Increased Demand for Automation: There are more and more Cognitive RPA solutions put in place in industries since the desire to automate for better efficiency, cost reduction and better decision making is on the rise.

3. Cost Efficiency: Within cognitive RPA, processes have more manageable costs due to less manual processes and repetition of processes is also in the same line which cuts the labor costs for the companies. This cost effectiveness remains one of the core factors which drive organizations in reinventing their business processes.

4. Scalability and Flexibility: Standards of cognitive RPA systems such as cloud-based solutions drastically increase the automation market by changing the way organizations customize and enhance automation capabilities to their preference and need as much as necessary is needed.

Challenges in the cognitive robotic process automation market are:

1. Integration Complexity: The cognitive RPA cannot use most of the processes that already exist to make its work easier such as usage of the company policy. Such complexity may present hurdles to its effective uptake.

2. Concerns on Data Security and Privacy Protection: Providing cognitive RPA with calming data on file includes careful attention to securing and protecting data. Over the years, organizations have had to consider these issues to preserve trust as well as compliance.

There are numerous factors that are driving the cognitive RPA market that includes, technological innovation, growth in need for automation, cost saving features, accuracy and better use of resources. Barriers include complexity of integration, data security risks, and change management. A combination of these factors affects the growth and development of the market.

List of Cognitive Robotic Process Automation Companies

Companies in the market compete on the basis of product quality offered. Major players in this market focus on expanding their manufacturing facilities, R&D investments, infrastructural development, and leverage integration opportunities across the value chain. With these strategies cognitive robotic process automation companies cater increasing demand, ensure competitive effectiveness, develop innovative products & technologies, reduce production costs, and expand their customer base. Some of the cognitive robotic process automation companies profiled in this report include:
  • Blue Prism
  • Automation Anywhere
  • IPsoft
  • NICE Systems
  • UiPath
  • Verint System
  • Pegasystems
  • Kryon Systems
  • Kofax
  • Thoughtonomy

Cognitive Robotic Process Automation by Segment

The study includes a forecast for the global cognitive robotic process automation by type, application, and region.

Cognitive Robotic Process Automation Market by Type [Analysis by Value from 2018 to 2030]:

  • Services
  • Platform

Cognitive Robotic Process Automation Market by Application [Analysis by Value from 2018 to 2030]:

  • Finance and Banking
  • Telecom and IT Services
  • Insurance and Healthcare
  • Others

Cognitive Robotic Process Automation Market by Region [Analysis by Value from 2018 to 2030]:

  • North America
  • Europe
  • Asia Pacific
  • The Rest of the World

Country-wise Outlook for the Cognitive Robotic Process Automation Market

Cognitive Robotic Process Automation (RPA) entails the use of AI and machine learning techniques in the automation of business processes that are complex and necessitate cognitive functions such as making decisions and comprehension of human language. Recent achievement in this field calls out for adoption in different continent.
  • United States: Cognitive RPA in the U.S. is being more widely accepted, especially due to the rapid development of these technologies of AI and machine learning. Leading IT companies, as well as financial organizations, are making significant investments in cognitive RPA solutions to improve efficiency and the quality of service. New products timing together with the delivery of advanced analytical tools and NLP interfaces brings increased demand for capacity automation at the customers end.
  • China: China’s development of cognitive RPA is fast-paced primarily due to active government policies coupled with funds directed towards AI technology. In particular, these companies are targeting automation processes in financial, manufacturing and customer service industries. The increasing demand for cognitive RPA is also being experienced in the areas of data processing for business processes and process performance management augmented by infrastructure and technology development.
  • Germany: Germany is lagging behind in cognitive RPA but is now focusing on the adoption of robotic process automation (RPA) in the context of industrial and ERP (enterprise resource planning) activities. Focus is shifting towards use of cognitive RPA for productivity improvement and efficient working of plants and logistics. German businesses are also looking at such opportunities in the financial services and compliance sectors due to the compliance and efficiency enhancement needs.
  • India: In India, cognitive RPA is being embraced by the IT services and business process outsourcing (BPO) industries. Firms based out of India are embracing cognitive RPA to cut costs and enhance their service delivery in support, finance and HR functions. The growth is backed by the increasing demands for such advanced solutions within the organization.
  • Japan: Japan is also looking at cognitive RPA to counterbalance the shortage of workers and increase productivity. This technology is on offer to the manufacturing and service sectors for adoption preferably to eliminate manual labor and automate decision making activities. Japanese companies are also turning towards AI RPA Solutions in data and customer management.

Features of the Global Cognitive Robotic Process Automation Market

  • Market Size Estimates: Cognitive robotic process automation market size estimation in terms of value ($B).
  • Trend and Forecast Analysis: Market trends (2018 to 2023) and forecast (2024 to 2030) by various segments and regions.
  • Segmentation Analysis: Cognitive robotic process automation market size by type, application, and region in terms of value ($B).
  • Regional Analysis: Cognitive robotic process automation market breakdown by North America, Europe, Asia Pacific, and Rest of the World.
  • Growth Opportunities: Analysis of growth opportunities in different types, applications, and regions for the cognitive robotic process automation market.
  • Strategic Analysis: This includes M&A, new product development, and competitive landscape of the cognitive robotic process automation market.
  • Analysis of competitive intensity of the industry based on Porter’s Five Forces model.


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Table of Contents

1. Executive Summary
2. Global Cognitive Robotic Process Automation Market: Market Dynamics
2.1: Introduction, Background, and Classifications
2.2: Supply Chain
2.3: Industry Drivers and Challenges
3. Market Trends and Forecast Analysis from 2018 to 2030
3.1. Macroeconomic Trends (2018-2023) and Forecast (2024-2030)
3.2. Global Cognitive Robotic Process Automation Market Trends (2018-2023) and Forecast (2024-2030)
3.3: Global Cognitive Robotic Process Automation Market by Type
3.3.1: Services
3.3.2: Platform
3.4: Global Cognitive Robotic Process Automation Market by Application
3.4.1: Finance and Banking
3.4.2: Telecom and IT Services
3.4.3: Insurance and Healthcare
3.4.4: Others
4. Market Trends and Forecast Analysis by Region from 2018 to 2030
4.1: Global Cognitive Robotic Process Automation Market by Region
4.2: North American Cognitive Robotic Process Automation Market
4.2.1: North American Cognitive Robotic Process Automation Market by Type: Services and Platform
4.2.2: North American Cognitive Robotic Process Automation Market by Application: Finance and Banking, Telecom and IT Services, Insurance and Healthcare, and Others
4.3: European Cognitive Robotic Process Automation Market
4.3.1: European Cognitive Robotic Process Automation Market by Type: Services and Platform
4.3.2: European Cognitive Robotic Process Automation Market by Application: Finance and Banking, Telecom and IT Services, Insurance and Healthcare, and Others
4.4: APAC Cognitive Robotic Process Automation Market
4.4.1: APAC Cognitive Robotic Process Automation Market by Type: Services and Platform
4.4.2: APAC Cognitive Robotic Process Automation Market by Application: Finance and Banking, Telecom and IT Services, Insurance and Healthcare, and Others
4.5: RoW Cognitive Robotic Process Automation Market
4.5.1: RoW Cognitive Robotic Process Automation Market by Type: Services and Platform
4.5.2: RoW Cognitive Robotic Process Automation Market by Application: Finance and Banking, Telecom and IT Services, Insurance and Healthcare, and Others
5. Competitor Analysis
5.1: Product Portfolio Analysis
5.2: Operational Integration
5.3: Porter’s Five Forces Analysis
6. Growth Opportunities and Strategic Analysis
6.1: Growth Opportunity Analysis
6.1.1: Growth Opportunities for the Global Cognitive Robotic Process Automation Market by Type
6.1.2: Growth Opportunities for the Global Cognitive Robotic Process Automation Market by Application
6.1.3: Growth Opportunities for the Global Cognitive Robotic Process Automation Market by Region
6.2: Emerging Trends in the Global Cognitive Robotic Process Automation Market
6.3: Strategic Analysis
6.3.1: New Product Developments
6.3.2: Capacity Expansion of the Global Cognitive Robotic Process Automation Market
6.3.3: Mergers, Acquisitions, and Joint Ventures in the Global Cognitive Robotic Process Automation Market
6.3.4: Certification and Licensing
7. Company Profiles of Leading Players
7.1: Blue Prism
7.2: Automation Anywhere
7.3: IPsoft
7.4: NICE Systems
7.5: UiPath
7.6: Verint System
7.7: Pegasystems
7.8: Kryon Systems
7.9: Kofax
7.10: Thoughtonomy

Companies Mentioned (Partial List)

A selection of companies mentioned in this report includes, but is not limited to:

  • Blue Prism
  • Automation Anywhere
  • IPsoft
  • NICE Systems
  • UiPath
  • Verint System
  • Pegasystems
  • Kryon Systems
  • Kofax
  • Thoughtonomy

Methodology

The analyst has been in the business of market research and management consulting since 2000 and has published over 600 market intelligence reports in various markets/applications and served over 1,000 clients worldwide. Each study is a culmination of four months of full-time effort performed by the analyst team. The analysts used the following sources for the creation and completion of this valuable report:

  • In-depth interviews of the major players in the market
  • Detailed secondary research from competitors’ financial statements and published data
  • Extensive searches of published works, market, and database information pertaining to industry news, company press releases, and customer intentions
  • A compilation of the experiences, judgments, and insights of professionals, who have analyzed and tracked the market over the years.

Extensive research and interviews are conducted in the supply chain of the market to estimate market share, market size, trends, drivers, challenges and forecasts.

Thus, the analyst compiles vast amounts of data from numerous sources, validates the integrity of that data, and performs a comprehensive analysis. The analyst then organizes the data, its findings, and insights into a concise report designed to support the strategic decision-making process.

 

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