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Operations Support Business Support (OSS BSS) Software - Global Strategic Business Report

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    Report

  • 384 Pages
  • November 2024
  • Region: Global
  • Global Industry Analysts, Inc
  • ID: 6006955
The global market for Operations Support Business Support (OSS BSS) Software was estimated at US$66.2 Billion in 2023 and is projected to reach US$163.3 Billion by 2030, growing at a CAGR of 13.8% from 2023 to 2030. This comprehensive report provides an in-depth analysis of market trends, drivers, and forecasts, helping you make informed business decisions.

Global Operations Support Business Support (OSS BSS) Software Market - Key Trends and Drivers Summarized

Operations Support Business Support (OSS BSS) Software: Enabling Seamless Telecommunications Management

Operations Support Systems (OSS) and Business Support Systems (BSS) software are essential components of the telecommunications industry, enabling seamless management of network operations, service delivery, and customer support. OSS software is primarily concerned with network management, including fault monitoring, performance management, and network configuration. BSS software, on the other hand, focuses on customer-facing activities such as billing, customer relationship management (CRM), and order processing. Together, OSS and BSS software provide telecom operators with the tools they need to manage their operations efficiently, ensure service quality, and deliver a superior customer experience.

How Is Technology Advancing OSS BSS Software Capabilities?

The capabilities of OSS BSS software are being significantly enhanced by technological advancements, particularly in automation, artificial intelligence (AI), and data analytics. Automation is playing a key role in streamlining network management processes, reducing manual intervention, and improving operational efficiency. AI and machine learning are being integrated into OSS BSS systems to enable predictive maintenance, real-time decision-making, and personalized customer experiences. Data analytics is providing telecom operators with valuable insights into network performance and customer behavior, allowing them to optimize their services and tailor their offerings to meet customer needs. Additionally, the shift towards cloud-based OSS BSS solutions is enabling telecom operators to scale their operations more easily and reduce infrastructure costs.

What Challenges Do Telecom Operators Face with OSS BSS Software?

Telecom operators face several challenges when implementing and managing OSS BSS software. One of the primary challenges is the complexity of integrating OSS BSS systems with existing legacy infrastructure, which can be costly and time-consuming. Additionally, the rapid pace of technological change requires telecom operators to continuously update and adapt their OSS BSS systems to keep up with new features and functionalities. Data security and privacy concerns are also significant, particularly as OSS BSS systems handle large volumes of sensitive customer and network data. Furthermore, the need for interoperability between different OSS BSS solutions from various vendors can lead to compatibility issues and hinder seamless operations.

What Is Driving Growth in the OSS BSS Software Market?

The growth in the OSS BSS software market is driven by several factors. The increasing demand for efficient and scalable telecom operations is a major driver, as operators seek to manage their networks more effectively and deliver high-quality services. The adoption of 5G networks is also propelling the OSS BSS market, as it requires more advanced and flexible software solutions to manage the complexity of 5G networks. Technological advancements, particularly in AI, automation, and cloud computing, are driving innovation in OSS BSS software, enabling telecom operators to enhance their operational efficiency and customer experience. Additionally, the growing focus on digital transformation in the telecommunications industry is leading to increased investment in OSS BSS solutions, as operators seek to modernize their operations and remain competitive.

Key Insights:

  • Market Growth: Understand the significant growth trajectory of the Operations Support (OSS) Software segment, which is expected to reach US$113.2 Billion by 2030 with a CAGR of a 14.0%. The Business Support (BSS) Software segment is also set to grow at 13.2% CAGR over the analysis period.
  • Regional Analysis: Gain insights into the U.S. market, which was estimated at $18.0 Billion in 2023, and China, forecasted to grow at an impressive 18.4% CAGR to reach $36.3 Billion by 2030. Discover growth trends in other key regions, including Japan, Canada, Germany, and the Asia-Pacific.

Why You Should Buy This Report:

  • Detailed Market Analysis: Access a thorough analysis of the Global Operations Support Business Support (OSS BSS) Software Market, covering all major geographic regions and market segments.
  • Competitive Insights: Get an overview of the competitive landscape, including the market presence of major players across different geographies.
  • Future Trends and Drivers: Understand the key trends and drivers shaping the future of the Global Operations Support Business Support (OSS BSS) Software Market.
  • Actionable Insights: Benefit from actionable insights that can help you identify new revenue opportunities and make strategic business decisions.

Key Questions Answered:

  • How is the Global Operations Support Business Support (OSS BSS) Software Market expected to evolve by 2030?
  • What are the main drivers and restraints affecting the market?
  • Which market segments will grow the most over the forecast period?
  • How will market shares for different regions and segments change by 2030?
  • Who are the leading players in the market, and what are their prospects?

Report Features:

  • Comprehensive Market Data: Independent analysis of annual sales and market forecasts in US$ Million from 2023 to 2030.
  • In-Depth Regional Analysis: Detailed insights into key markets, including the U.S., China, Japan, Canada, Europe, Asia-Pacific, Latin America, Middle East, and Africa.
  • Company Profiles: Coverage of major players such as Amdocs Limited, Aria Systems Inc., Comarch SA, and more.
  • Complimentary Updates: Receive free report updates for one year to keep you informed of the latest market developments.

Select Competitors (Total 45 Featured):

  • Amdocs Limited
  • Aria Systems Inc.
  • Comarch SA
  • Hansen Technologies Ltd.
  • Hewlett Packard Enterprise Co.
  • Huawei Technologies Co. Ltd.
  • Nokia Oy
  • Optiva Inc.
  • Oracle Corp.
  • Saskatchewan Telecommunications Holding Corporation (SaskTel)
  • Tecnotree Corporation
  • Telefonaktiebolaget LM Ericsson
  • Telgoo5
  • TEOCO
  • Tridens doo

Table of Contents

I. METHODOLOGYII. EXECUTIVE SUMMARY
1. MARKET OVERVIEW
  • Influencer Market Insights
  • World Market Trajectories
  • Global Economic Update
  • Operations Support Business Support (OSS BSS) Software - Global Key Competitors Percentage Market Share in 2024 (E)
  • Competitive Market Presence - Strong/Active/Niche/Trivial for Players Worldwide in 2024 (E)
2. FOCUS ON SELECT PLAYERS
3. MARKET TRENDS & DRIVERS
  • Rising Demand for Efficient Telecom and IT Operations Propels Market Growth
  • Increasing Use in Telecommunications, Media, and Technology Industries Expands Addressable Market Opportunity
  • Technological Advancements in Cloud-Based OSS BSS Solutions Strengthen Market Position
  • Growing Focus on Enhancing Service Delivery and Customer Management Drives Adoption of OSS BSS Software
  • Surge in Demand for Real-Time Billing and Revenue Management Generates New Opportunities
  • Development of AI-Powered Network Automation and Analytics Sustains Market Growth
  • Expanding Applications in IoT, 5G, and Edge Computing Throws Spotlight on Market Potential
  • Growth in Digital Transformation and Network Virtualization Spurs Demand for OSS BSS Software
  • Surge in Demand for Multi-Channel and Omnichannel Support Capabilities Expands Market Horizons
  • Growing Awareness of the Benefits of OSS BSS Software in Reducing Operational Costs Drives Market Adoption
  • Innovations in AI-Driven Customer Insights and Predictive Maintenance Tools Generate New Market Opportunities
  • Rising Demand for OSS BSS Software in Hybrid and Cloud-Native Networks Throws Spotlight on Market Dynamics
4. GLOBAL MARKET PERSPECTIVE
  • Table 1: World Operations Support Business Support (OSS BSS) Software Market Analysis of Annual Sales in US$ Million for Years 2014 through 2030
  • Table 2: World Recent Past, Current & Future Analysis for Operations Support Business Support (OSS BSS) Software by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
  • Table 3: World Historic Review for Operations Support Business Support (OSS BSS) Software by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
  • Table 4: World 16-Year Perspective for Operations Support Business Support (OSS BSS) Software by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets for Years 2014, 2024 & 2030
  • Table 5: World Recent Past, Current & Future Analysis for Operations Support (OSS) Software by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
  • Table 6: World Historic Review for Operations Support (OSS) Software by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
  • Table 7: World 16-Year Perspective for Operations Support (OSS) Software by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa for Years 2014, 2024 & 2030
  • Table 8: World Recent Past, Current & Future Analysis for Business Support (BSS) Software by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
  • Table 9: World Historic Review for Business Support (BSS) Software by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
  • Table 10: World 16-Year Perspective for Business Support (BSS) Software by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa for Years 2014, 2024 & 2030
  • Table 11: World Recent Past, Current & Future Analysis for Service Assurance End-Use by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
  • Table 12: World Historic Review for Service Assurance End-Use by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
  • Table 13: World 16-Year Perspective for Service Assurance End-Use by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa for Years 2014, 2024 & 2030
  • Table 14: World Recent Past, Current & Future Analysis for Other End-Uses by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
  • Table 15: World Historic Review for Other End-Uses by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
  • Table 16: World 16-Year Perspective for Other End-Uses by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa for Years 2014, 2024 & 2030
  • Table 17: World Recent Past, Current & Future Analysis for Network Planning & Design End-Use by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
  • Table 18: World Historic Review for Network Planning & Design End-Use by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
  • Table 19: World 16-Year Perspective for Network Planning & Design End-Use by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa for Years 2014, 2024 & 2030
  • Table 20: World Recent Past, Current & Future Analysis for Billing & Revenue Management End-Use by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
  • Table 21: World Historic Review for Billing & Revenue Management End-Use by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
  • Table 22: World 16-Year Perspective for Billing & Revenue Management End-Use by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa for Years 2014, 2024 & 2030
  • Table 23: World Recent Past, Current & Future Analysis for Service Fulfillment End-Use by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
  • Table 24: World Historic Review for Service Fulfillment End-Use by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
  • Table 25: World 16-Year Perspective for Service Fulfillment End-Use by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa for Years 2014, 2024 & 2030
  • Table 26: World Recent Past, Current & Future Analysis for Network Performance Management End-Use by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
  • Table 27: World Historic Review for Network Performance Management End-Use by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
  • Table 28: World 16-Year Perspective for Network Performance Management End-Use by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa for Years 2014, 2024 & 2030
  • Table 29: World Recent Past, Current & Future Analysis for Service Delivery End-Use by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
  • Table 30: World Historic Review for Service Delivery End-Use by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
  • Table 31: World 16-Year Perspective for Service Delivery End-Use by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa for Years 2014, 2024 & 2030
  • Table 32: World Recent Past, Current & Future Analysis for Cloud Deployment by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
  • Table 33: World Historic Review for Cloud Deployment by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
  • Table 34: World 16-Year Perspective for Cloud Deployment by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa for Years 2014, 2024 & 2030
  • Table 35: World Recent Past, Current & Future Analysis for On-Premise Deployment by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
  • Table 36: World Historic Review for On-Premise Deployment by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
  • Table 37: World 16-Year Perspective for On-Premise Deployment by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa for Years 2014, 2024 & 2030
III. MARKET ANALYSIS
UNITED STATES
  • Operations Support Business Support (OSS BSS) Software Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United States for 2024 (E)
CANADA
JAPAN
  • Operations Support Business Support (OSS BSS) Software Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Japan for 2024 (E)
CHINA
  • Operations Support Business Support (OSS BSS) Software Market Presence - Strong/Active/Niche/Trivial - Key Competitors in China for 2024 (E)
EUROPE
  • Operations Support Business Support (OSS BSS) Software Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Europe for 2024 (E)
FRANCE
  • Operations Support Business Support (OSS BSS) Software Market Presence - Strong/Active/Niche/Trivial - Key Competitors in France for 2024 (E)
GERMANY
  • Operations Support Business Support (OSS BSS) Software Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Germany for 2024 (E)
ITALY
UNITED KINGDOM
  • Operations Support Business Support (OSS BSS) Software Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United Kingdom for 2024 (E)
SPAINRUSSIAREST OF EUROPE
ASIA-PACIFIC
  • Operations Support Business Support (OSS BSS) Software Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Asia-Pacific for 2024 (E)
AUSTRALIA
  • Operations Support Business Support (OSS BSS) Software Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Australia for 2024 (E)
INDIA
  • Operations Support Business Support (OSS BSS) Software Market Presence - Strong/Active/Niche/Trivial - Key Competitors in India for 2024 (E)
SOUTH KOREAREST OF ASIA-PACIFIC
LATIN AMERICA
  • Operations Support Business Support (OSS BSS) Software Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Latin America for 2024 (E)
ARGENTINABRAZILMEXICOREST OF LATIN AMERICA
MIDDLE EAST
  • Operations Support Business Support (OSS BSS) Software Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Middle East for 2024 (E)
IRANISRAELSAUDI ARABIAUNITED ARAB EMIRATESREST OF MIDDLE EAST
AFRICA
  • Operations Support Business Support (OSS BSS) Software Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Africa for 2024 (E)
IV. COMPETITION

Companies Mentioned (Partial List)

A selection of companies mentioned in this report includes, but is not limited to:

  • Amdocs Limited
  • Aria Systems Inc.
  • Comarch SA
  • Hansen Technologies Ltd.
  • Hewlett Packard Enterprise Co.
  • Huawei Technologies Co. Ltd.
  • Nokia Oy
  • Optiva Inc.
  • Oracle Corp.
  • Saskatchewan Telecommunications Holding Corporation (SaskTel)
  • Tecnotree Corporation
  • Telefonaktiebolaget LM Ericsson
  • Telgoo5
  • TEOCO
  • Tridens doo

Table Information