The Global Artificial Intelligence In HR Market size is expected to reach $15.9 billion by 2031, rising at a market growth of 24.4% CAGR during the forecast period.
AI-powered payroll systems can calculate employee salaries, taxes, and benefits in real-time, ensuring accuracy and compliance with local labor laws. This facilitates the payroll process and mitigates the risk of human errors. Large enterprises and SMEs are adopting AI-driven payroll solutions to manage complex pay structures, minimize administrative workload, and ensure timely payments. AI's ability to integrate payroll with other HR functions, such as employee record management and performance monitoring, drives its adoption, making it a vital component of modern HR systems. Thus, the payroll processing segment acquired 12% revenue share in the artificial intelligence in HR market in 2023.
The major strategies followed by the market participants are Product Launches as the key developmental strategy to keep pace with the changing demands of end users. For instance, In October, 2023, IBM Corporation and EY unveiled EY.ai Workforce, a groundbreaking HR solution that integrates AI into key HR processes. By combining IBM Watsonx Orchestrate's AI and automation with EY's HR expertise, this collaboration aims to enhance HR productivity and streamline business processes through tailored AI-driven solutions.
Additionally, By analyzing engagement surveys and qualitative data, AI tools can identify trends in employee morale and highlight areas that require attention. This data-driven approach allows HR professionals to implement tailored initiatives to improve workplace satisfaction, resulting in higher productivity and employee retention. Therefore, data-driven decision-making, supported by AI, is driving HR transformation and growth of the market.
The leading players in the market are competing with diverse innovative offerings to remain competitive in the market. The above illustration shows the percentage of revenue shared by some of the leading companies in the market. The leading players of the market are adopting various strategies in order to cater demand coming from the different industries. The key developmental strategies in the market are Product Launches and Product Expansions.
The Artificial Intelligence in HR market is highly competitive, driven by firms integrating AI to enhance recruitment, employee engagement, and HR analytics. Key attributes include AI's ability to automate routine tasks, improve decision-making through data analysis, and enhance candidate experience with personalized interactions. Companies like IBM, Oracle, and SAP dominate with robust AI-driven HR solutions, focusing on scalability, efficiency, and compliance. Emerging firms leverage AI advancements to offer niche solutions, intensifying competition across the HR technology landscape.
AI-powered payroll systems can calculate employee salaries, taxes, and benefits in real-time, ensuring accuracy and compliance with local labor laws. This facilitates the payroll process and mitigates the risk of human errors. Large enterprises and SMEs are adopting AI-driven payroll solutions to manage complex pay structures, minimize administrative workload, and ensure timely payments. AI's ability to integrate payroll with other HR functions, such as employee record management and performance monitoring, drives its adoption, making it a vital component of modern HR systems. Thus, the payroll processing segment acquired 12% revenue share in the artificial intelligence in HR market in 2023.
The major strategies followed by the market participants are Product Launches as the key developmental strategy to keep pace with the changing demands of end users. For instance, In October, 2023, IBM Corporation and EY unveiled EY.ai Workforce, a groundbreaking HR solution that integrates AI into key HR processes. By combining IBM Watsonx Orchestrate's AI and automation with EY's HR expertise, this collaboration aims to enhance HR productivity and streamline business processes through tailored AI-driven solutions.
Cardinal Matrix - Market Competition Analysis
Based on the Analysis presented in the Cardinal matrix; IBM Corporation and Oracle Corporation are the forerunners in the Artificial Intelligence In HR Market. Companies such as SAP SE, ADP, Inc., and Cornerstone OnDemand, Inc. are some of the key innovators in Artificial Intelligence In HR Market. In January, 2024, SAP SE unveiled a restructuring program to integrate more artificial intelligence (AI) into its operations. The company will focus on Business AI, streamline its operational setup to leverage synergies and AI-driven efficiencies and prepare for scalable future revenue growth.
Market Growth Factors
These AI systems can monitor the progress of new hires, identify areas where they may need additional support, and even offer AI-powered virtual mentoring. Hence, as remote and hybrid work continues to evolve, AI will remain essential in optimizing workforce management, improving employee experience, and ensuring business continuity in this new era of work.Additionally, By analyzing engagement surveys and qualitative data, AI tools can identify trends in employee morale and highlight areas that require attention. This data-driven approach allows HR professionals to implement tailored initiatives to improve workplace satisfaction, resulting in higher productivity and employee retention. Therefore, data-driven decision-making, supported by AI, is driving HR transformation and growth of the market.
Market Restraining Factors
Companies face the challenge of balancing adopting advanced AI tools with complying with these regulations. The complexity of integrating AI solutions into HR departments while ensuring full compliance with regional and global privacy laws can slow down the deployment of AI technologies. Hence, these concerns may hamper the growth of the market.
The leading players in the market are competing with diverse innovative offerings to remain competitive in the market. The above illustration shows the percentage of revenue shared by some of the leading companies in the market. The leading players of the market are adopting various strategies in order to cater demand coming from the different industries. The key developmental strategies in the market are Product Launches and Product Expansions.
Driving and Restraining Factors
Drivers
- Rise of remote work and hybrid work models
- Increasing demand for AI-driven learning and development
- Growing utilization of data-driven decision making
Restraints
- Substantial data privacy and security concerns
- Lack of AI expertise in HR departments
Opportunities
- Increasing use of AI in employee engagement and experience
- Rising adoption of AI in compliance and risk management
Challenges
- Resistance to change from HR professionals
- Lack of trust in AI-based decisions
Services Outlook
The services segment is further segmented into implementation services, consulting services, and training & support services. The implementation services segment witnessed 53% revenue share in the market in 2023. There is a growing demand for expert support in the deployment and integration of artificial intelligence solutions into current human resource management systems, which can be attributed to this phenomenon.Deployment Mode Outlook
On the basis of deployment mode, the market is classified into cloud and on-premise. The on-premise segment acquired 27% revenue share in the market in 2023. Large organizations and industries that require greater control over their data often prefer on-premises solutions, such as finance, healthcare, and government sectors.Enterprises Outlook
By enterprise size, the market is divided into SMEs and large enterprises. The large enterprises segment recorded 67% revenue share in the market in 2023. This can be attributed to large organizations' significant financial resources and infrastructure, enabling them to invest in advanced AI technologies.Application Outlook
Based on application, the market is segmented into recruitment & hiring, employee onboarding & engagement, employee record management, performance management, payroll processing, and others. The employee onboarding & engagement segment procured 22% revenue share in the artificial intelligence in HR market in 2023. As organizations increasingly adopt remote and hybrid work models, AI-powered tools have become essential for onboarding new employees and keeping them engaged.
Component Outlook
Based on component, the market is bifurcated into solution and services. The solution segment garnered 64% revenue share in the market in 2023. Virtual induction systems, workforce analytics platforms, and AI-driven recruitment tools have become indispensable for organizations that are striving to optimize their HR processes and improve operational efficiency.Solution Outlook
The solutions segment is divided into chatbots, virtual assistants, software platforms, analytics solutions, and others. The software platforms segment acquired 42% revenue share in the market in 2023. These platforms are designed to optimize and automate recruitment, performance management, employee engagement, and training processes, providing a comprehensive solution that reduces administrative burdens.End Use Outlook
On the basis of end use, the market is fragmented into BFSI, healthcare, IT & telecommunication, retail & eCommerce, manufacturing, education, government, and others. The IT & telecommunication segment recorded 23% revenue share in the market in 2023. This dominance is largely due to the rapid digital transformation in the tech industry, where companies adopt AI-powered HR solutions to efficiently manage large, tech-savvy workforces.By Regional Analysis
Region-wise, the market is analyzed across North America, Europe, Asia Pacific, and LAMEA. The Europe segment recorded 30% revenue share in the market in 2023. In order to optimize workforce management and ensure compliance with these intricate regulations, European companies are progressively implementing AI-driven HR solutions. Countries like Germany, France, and the UK are leading the adoption of AI in HR, particularly in industries like manufacturing, retail, and finance.Market Competition and Attributes
The Artificial Intelligence in HR market is highly competitive, driven by firms integrating AI to enhance recruitment, employee engagement, and HR analytics. Key attributes include AI's ability to automate routine tasks, improve decision-making through data analysis, and enhance candidate experience with personalized interactions. Companies like IBM, Oracle, and SAP dominate with robust AI-driven HR solutions, focusing on scalability, efficiency, and compliance. Emerging firms leverage AI advancements to offer niche solutions, intensifying competition across the HR technology landscape.
Recent Strategies Deployed in the Market
- May-2024: Cornerstone OnDemand, Inc. announced the acquisition of AI startup SkyHive, a leader in workforce skills intelligence. This acquisition enhances Cornerstone’s reskilling capabilities with AI-driven tools for labor market intelligence, job architecture management, and skill detection, supporting agile workforce development and integrating seamlessly with other talent applications for improved efficiency and value.
- May-2024: Eightfold AI teamed up with Wipro Limited, an Indian multinational corporation that provides information technology to enhance talent management and skills development using its Talent Intelligence Platform. This collaboration aims to create personalized career paths, offer continuous upskilling, and boost internal mobility by aligning employees' skills with project needs for optimized talent allocation.
- Mar-2024: SAP SE announced the partnership with Nvidia, an American multinational corporation and technology company to enhance accelerated computing for large language models (LLMs) and generative AI at scale. SAP will integrate Nvidia’s generative AI foundry service, including the new Nvidia NIM inference microservices, into SAP Datasphere, Business Technology Platform (BTP), RISE with SAP, and its enterprise applications.
- Jan-2024: IBM Corporation teamed up with SAP SE, a German multinational software company to enhance supply chain, finance, sales, and service operations for consumer-packaged goods and retail industries using generative AI. By integrating IBM Watson into SAP solutions, they aim to address direct store delivery and product portfolio management, working with clients to develop secure, scalable AI solutions.
- Jan-2024: SAP SE unveiled a restructuring program to integrate more artificial intelligence (AI) into its operations. The company will focus on Business AI, streamline its operational setup to leverage synergies and AI-driven efficiencies and prepare for scalable future revenue growth.
- Jan-2024: ADP unveiled ADP Assist, a new generative AI-powered solution designed to boost HR productivity and decision-making. It simplifies tasks for practitioners, managers, employees, and executives through intuitive, human-like interactions. Leveraging ADP’s data and AI expertise, ADP Assist is in early release, with a full rollout planned.
List of Key Companies Profiled
- IBM Corporation
- Oracle Corporation
- SAP SE
- ADP, Inc.
- Cegid Group
- Cornerstone OnDemand, Inc. (Clearlake Capital Group, L.P.)
- Eightfold AI Inc.
- Simpplr Inc.
- Beamery, Inc.
- HireVue, Inc.
Market Report Segmentation
By Component
- Solution
- Software Platforms
- Virtual Assistants
- Chatbots
- Analytics Solutions
- Other Solutions Type
- Services
- Implementation Services
- Consulting Services
- Training & Support Services
By Deployment Mode
- Cloud
- On-premise
By Enterprise Size
- Large Enterprises
- SMEs
By Application
- Recruitment & Hiring
- Employee Onboarding & Engagement
- Performance Management
- Employee Record Management
- Payroll Processing
- Other Applications
By End Use
- IT & Telecommunication
- Government
- BFSI
- Healthcare
- Education
- Manufacturing
- Retail & eCommerce
- Others
By Geography
- North America
- US
- Canada
- Mexico
- Rest of North America
- Europe
- Germany
- UK
- France
- Russia
- Spain
- Italy
- Rest of Europe
- Asia Pacific
- China
- Japan
- India
- South Korea
- Singapore
- Malaysia
- Rest of Asia Pacific
- LAMEA
- Brazil
- Argentina
- UAE
- Saudi Arabia
- South Africa
- Nigeria
- Rest of LAMEA
Table of Contents
Chapter 1. Market Scope & Methodology
Chapter 2. Market at a Glance
Chapter 3. Market Overview
Chapter 4. Competition Analysis - Global
Chapter 5. Global Artificial Intelligence In HR Market by Component
Chapter 6. Global Artificial Intelligence In HR Market by Deployment Mode
Chapter 7. Global Artificial Intelligence In HR Market by Enterprise Size
Chapter 8. Global Artificial Intelligence In HR Market by Application
Chapter 9. Global Artificial Intelligence In HR Market by End Use
Chapter 10. Global Artificial Intelligence In HR Market by Region
Chapter 11. Company Profiles
Companies Mentioned
- IBM Corporation
- Oracle Corporation
- SAP SE
- ADP, Inc.
- Cegid Group
- Cornerstone OnDemand, Inc. (Clearlake Capital Group, L.P.)
- Eightfold AI Inc.
- Simpplr Inc.
- Beamery, Inc.
- HireVue, Inc.
Methodology
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