Janitorial Service Market - Global Industry Size, Share, Trends, Opportunity, and Forecast, 2021-2031

The Global Janitorial Service Market is projected to expand from USD 321.12 Billion in 2025 to USD 400.26 Billion by 2031, reflecting a compound annual growth rate of 3.74%. These services, which cover the extensive cleaning and maintenance of industrial, institutional, and commercial facilities, are essential for maintaining safe and sanitary environments. Key growth drivers include a heightened global focus on public health, necessitating more frequent and strict hygiene protocols, alongside a strategic trend toward outsourcing facility management to help organizations meet regulatory standards while focusing on core business functions.

However, market expansion faces significant hurdles due to workforce instability, specifically labor shortages and increasing wage costs that pressure profit margins. High turnover rates frequently interrupt service consistency and drive up recruitment expenses. Despite these challenges, industry sentiment regarding financial performance remains positive; a 2024 market study by the 'Building Service Contractors Association International' noted that 34 percent of surveyed contractors anticipated their 2025 sales results to significantly exceed the prior year's figures.

Market Drivers

The incorporation of automation and smart technologies is transforming the market by resolving labor inefficiencies and improving service accuracy. Providers are increasingly utilizing autonomous mobile robots (AMRs) and data-driven systems for repetitive tasks, enabling human staff to address more complex sanitation needs. This shift is highlighted by industry milestones, such as Tennant Company's June 2025 announcement that it had sold its 10,000th autonomous mobile robot, indicating a strong move toward mechanized cleaning solutions for operational consistency.

Additionally, the growth of commercial real estate and corporate infrastructure serves as a major catalyst for demand, especially in specialized sectors like aviation and technical facilities. As these industries expand physically, they require rigorous maintenance to meet safety standards, boosting revenue for providers. This trend is confirmed by ABM Industries' December 2024 report showing an 11 percent revenue increase in its Aviation segment, and Ecolab's February 2025 report regarding 'Fourth Quarter and Record 2024 Performance,' which cited 4 percent organic sales growth driven by sustained demand for professional maintenance.

Market Challenges

The main obstacle to the growth of the Global Janitorial Service Market is workforce instability, marked by severe labor shortages and rising wage costs. This volatility compels providers to spend significant resources on recruitment and training to replace departing staff, which erodes margins that could otherwise support expansion. Furthermore, the inability to maintain a reliable workforce disrupts service quality, harming client retention and limiting providers' ability to take on new contracts, effectively stalling market reach.

The financial impact of these labor dynamics is clear in recent industry strategic adjustments. A 2024 study by the 'Building Service Contractors Association International' found that 70 percent of building service contractors intended to raise prices to offset rising labor and material costs. This forced inflationary pricing strategy diminishes provider competitiveness and may discourage cost-sensitive clients, presenting a substantial barrier to broader adoption and overall sector growth.

Market Trends

The widespread adoption of sustainable and eco-friendly cleaning practices is increasingly determining contract wins, as corporate clients demand compliance with Environmental, Social, and Governance (ESG) standards. Providers are moving beyond simple green products to adopt comprehensive carbon reduction strategies, such as energy-efficient protocols aligning with client net-zero goals. For instance, ABM Industries' September 2025 '2024 Corporate Responsibility Report' highlighted that its sustainability initiatives helped clients avoid approximately 102,200 tonnes of carbon dioxide equivalent emissions during the fiscal year.

Simultaneously, the integration of Internet of Things (IoT) and smart sensor technologies is revolutionizing operations by shifting from static schedules to dynamic, needs-based cleaning. Sensors in high-traffic areas allow providers to monitor footfall and supply levels in real-time, dispatching staff exactly when needed to optimize labor and ensure facility readiness. According to a June 2025 announcement by Tork regarding its milestone in data-driven technology, facility managers using the IoT-enabled Vision Cleaning system achieved a 75 percent reduction in cleaning-related complaints by using real-time data to guide teams.

Key Players Profiled in the Janitorial Service Market

• ABM Industries Inc.
• The ServiceMaster Company, LLC
• Coverall North America, Inc.
• Jani-King International, Inc.
• Stanley Steemer International, Inc.
• Aeon Delight Co., Ltd.
• CNS Consorzio Nazionale Servizi Soc. Coop.
• ISS World Services A/S
• Mitie Group PLC
• WISAG Facility Service Holding GmbH

Report Scope

In this report, the Global Janitorial Service Market has been segmented into the following categories:

Janitorial Service Market, by Application:

• Residential
• Commercial

Janitorial Service Market, by End Use:

• Standard Cleaning
• Damage Restoration Cleaning
• Exterior Window Cleaning
• Floor Care Services
• Others

Janitorial Service Market, by Region:

• North America
• Europe
• Asia-Pacific
• South America
• Middle East & Africa

Competitive Landscape

Company Profiles: Detailed analysis of the major companies present in the Global Janitorial Service Market.

Available Customization

The analyst offers customization according to your specific needs. The following customization options are available for the report:

• Detailed analysis and profiling of additional market players (up to five).

This product will be delivered within 1-3 business days.