+353-1-416-8900REST OF WORLD
+44-20-3973-8888REST OF WORLD
1-917-300-0470EAST COAST U.S
1-800-526-8630U.S. (TOLL FREE)

Designing Neuroinclusive Workplaces. Advancing Sensory Processing and Cognitive Well-Being in the Built Environment. Edition No. 1

  • Book

  • 352 Pages
  • March 2025
  • John Wiley and Sons Ltd
  • ID: 6008183

Assist the growing neurodivergent population with strategic adjustments to physical spaces

Designing Neuroinclusive Workplaces: Advancing Sensory Processing and Cognitive Well-Being in the Built Environment explores how to employ strategic spatial zoning and sequencing, sensory zones, patterns, textures, colors, lighting, and soundscaping to create spaces that cater to the various sensory needs of neurodivergent individuals, who now make up 1/5 of the world's population. This group possesses unique strengths that can be harnessed if they are in environments designed to be welcoming and supportive of their needs.

Written by Kay Sargent of HOK, a leader in the field of workplace design and architecture, this groundbreaking book argues that even minor adjustments to physical spaces can drive giant improvements in cognitive function, fulfillment, and belonging for both neurodivergent and neurotypical individuals.

Some of the topics explored in this book include:

  • Reimagining the design of offices and workplaces through a neuroinclusive lens
  • Optimizing spaces to accommodate hypersensitivities across all six work modalities, ranging from focused tasks to collaborative endeavors
  • Inclusion practices to boost productivity in the workplace and transform high-stress environments into more welcoming and functional spaces for everyone


Filled with practical, actionable strategies for designing spaces that embrace and empower individuals across the neurodiversity spectrum, Designing Neuroinclusive Workplaces is a timely, essential read for all forward-thinking HR, DEI, and accessibility teams, as well as architects and interior designers.

Table of Contents

Foreword xi 

Preface xv 

Chapter 1 Framing the Issue 1 

Origin Story 1 

The Pitfalls of Well-Intentioned Design 7 

Understanding Neurodiversity 8 

The Opportunities 9 

A Growing Awareness 11 

HOK’s Research on Designing for Inclusion 13 

The Value of Neuroinclusive Design 13 

Chapter 2 Defining Neurotypes 17 

Types of Neurodivergence 18 

Neurodiversity and Mental Health 28 

Chapter 3 Great for Business 35 

The Business Case for Neurodiversity 35 

Cognitive Diversity: Breaking Down Groupthink 37 

Impact on Business Performance 38 

Challenges and Accommodations 40 

Designing Inclusive Workplaces 40 

Chapter 4 Human Functioning and Sensory Processing 45 

Three Interconnected Systems 46 

Sensory Processing: Foundation and Mechanisms 49 

Sensory Thresholds and Processing Challenges 52 

Coping Mechanisms and Perception Variances 56 

Designing for Diverse Functioning 59 

Chapter 5 Sensory Intelligence 63 

The Sensory Matrix™ 63 

Chapter 6 Survey Findings 79 

Survey One: All Neurodivergent Populations 79 

Surveys Two and Three: Mixed Neurotype Population 81 

Survey Four: Mixed Neurotype Scientific Population 89 

Challenges in the Built Environment 93 

Survey Five: ZHAW ADD/ADHD Sensory Challenges Survey 103 

Design Strategies and Recommendations 107 

Chapter 7 Senses and Degree of Stimulation 109 

Accommodating Sensory Needs 110 

Visual 111 

Auditory 115 

Tactile 118 

Olfactory 119 

Gustatory 120 

Proprioception, Interoception, and Vestibular 121 

Chapter 8 Environmental Influences 127 

Neuroaesthetics and the Built Environment 128 

Environmental Factors Affecting Workplace Comfort 128 

Principles of Design 130 

Elements of Design 131 

Chapter 9 Other Elements to Consider 155 

Biophilia 155 

Wayfinding 159 

Multisensory Rooms 161 

Safety and Well-Being 165 

Focus Flow 168 

Chapter 10 Degrees of Inclusive Design 175 

Accessible Design 175 

Universal Design 176 

Contents ix 

Inclusive Design 177 

Equitable Design 181 

Chapter 11 HOK’s Approach to Inclusive Design 189 

Organizational DNA 190 

Defining Personas, Work Settings, and Gathering Profiles 193 

Six Work Modes 198 

Spatial Sequencing 199 

Power of the 6 to the 48 201 

Journey Mapping 202 

Chapter 12 Steps Toward Designing for Inclusion 205 

Redefining Disability 206 

Creating Inclusive Workplaces 207 

Chapter 13 Design Considerations 217 

The Premise of Inclusive Design 217 

Six Modalities of Work 223 

HOK’s Design Considerations 233 

Chapter 14 The Three-Legged Stool 243 

Leg One: Addressing Operational Strategies 244 

Leg Two: Designing an Inclusive Built Environment 247 

Leg Three: Enabling Individual Adjustments 248 

Chapter 15 Going Forward 255 

Growing Awareness and Increasing Diagnosis 256 

Technological Developments 260 

Changing Landscape 261 

More Comprehensive Approach 263 

Afterword 265 

Notes 267 

Acknowledgments 305 

About the Author 309 

What We Do 313 

Index 315

Authors

Kay Sargent HOK Group Inc.