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Designing Neuroinclusive Workplaces. Advancing Sensory Processing and Cognitive Well-Being in the Built Environment. Edition No. 1

  • Book

  • 352 Pages
  • March 2025
  • John Wiley and Sons Ltd
  • ID: 6008183

Assist the growing neurodivergent population with strategic adjustments to physical spaces

Designing Neuroinclusive Workplaces: Advancing Sensory Processing and Cognitive Well-Being in the Built Environment explores how to employ strategic spatial zoning and sequencing, sensory zones, patterns, textures, colors, lighting, and soundscaping to create spaces that cater to the various sensory needs of neurodivergent individuals, who now make up 1/5 of the world's population. This group possesses unique strengths that can be harnessed if they are in environments designed to be welcoming and supportive of their needs.

Written by Kay Sargent of HOK, a leader in the field of workplace design and architecture, this groundbreaking book argues that even minor adjustments to physical spaces can drive giant improvements in cognitive function, fulfillment, and belonging for both neurodivergent and neurotypical individuals.

Some of the topics explored in this book include:

  • Reimagining the design of offices and workplaces through a neuroinclusive lens
  • Optimizing spaces to accommodate hypersensitivities across all six work modalities, ranging from focused tasks to collaborative endeavors
  • Inclusion practices to boost productivity in the workplace and transform high-stress environments into more welcoming and functional spaces for everyone


Filled with practical, actionable strategies for designing spaces that embrace and empower individuals across the neurodiversity spectrum, Designing Neuroinclusive Workplaces is a timely, essential read for all forward-thinking HR, DEI, and accessibility teams, as well as architects and interior designers.

Table of Contents

Foreword xi

Preface xv

Chapter 1 Framing the Issue 1

Origin Story 1

The Pitfalls of Well-Intentioned Design 7

Understanding Neurodiversity 8

The Opportunities 9

A Growing Awareness 11

HOK’s Research on Designing for Inclusion 13

The Value of Neuroinclusive Design 13

Chapter 2 Defining Neurotypes 17

Types of Neurodivergence 18

Neurodiversity and Mental Health 28

Chapter 3 Great for Business 35

The Business Case for Neurodiversity 35

Cognitive Diversity: Breaking Down Groupthink 37

Impact on Business Performance 38

Challenges and Accommodations 40

Designing Inclusive Workplaces 40

Chapter 4 Human Functioning and Sensory Processing 45

Three Interconnected Systems 46

Sensory Processing: Foundation and Mechanisms 49

Sensory Thresholds and Processing Challenges 52

Coping Mechanisms and Perception Variances 56

Designing for Diverse Functioning 59

Chapter 5 Sensory Intelligence 63

The Sensory Matrix™ 63

Chapter 6 Survey Findings 79

Survey One: All Neurodivergent Populations 79

Surveys Two and Three: Mixed Neurotype Population 81

Survey Four: Mixed Neurotype Scientific Population 89

Challenges in the Built Environment 93

Survey Five: ZHAW ADD/ADHD Sensory

Challenges Survey 103

Design Strategies and Recommendations 107

Chapter 7 Senses and Degree of Stimulation 109

Accommodating Sensory Needs 110

Visual 111

Auditory 115

Tactile 118

Olfactory 119

Gustatory 120

Proprioception, Interoception, and Vestibular 121

Chapter 8 Environmental Influences 127

Neuroaesthetics and the Built Environment 128

Environmental Factors Affecting Workplace Comfort 128

Principles of Design 130

Elements of Design 131

Chapter 9 Other Elements to Consider 155

Biophilia 155

Wayfinding 159

Multisensory Rooms 161

Safety and Well-Being 165

Focus Flow 168

Chapter 10 Degrees of Inclusive Design 175

Accessible Design 175

Universal Design 176

Inclusive Design 177

Equitable Design 181

Chapter 11 HOK’s Approach to Inclusive Design 189

Organizational DNA 190

Defining Personas, Work Settings, and Gathering Profiles 193

Six Work Modes 198

Spatial Sequencing 199

Power of the 6 to the 48 201

Journey Mapping 202

Chapter 12 Steps Toward Designing for Inclusion 205

Redefining Disability 206

Creating Inclusive Workplaces 207

Chapter 13 Design Considerations 217

The Premise of Inclusive Design 217

Six Modalities of Work 223

HOK’s Design Considerations 233

Chapter 14 The Three-Legged Stool 243

Leg One: Addressing Operational Strategies 244

Leg Two: Designing an Inclusive Built Environment 247

Leg Three: Enabling Individual Adjustments 248

Chapter 15 Going Forward 255

Growing Awareness and Increasing Diagnosis 256

Technological Developments 260

Changing Landscape 261

More Comprehensive Approach 263

Afterword 265

Notes 267

Acknowledgments 305

About the Author 309

What We Do 313

Index 315

Authors

Kay Sargent HOK Group Inc.