Grocery Delivery Software Market Report 2024

The grocery delivery software market size has grown exponentially in recent years. It will grow from $3.91 billion in 2023 to $4.7 billion in 2024 at a compound annual growth rate (CAGR) of 20.2%. The growth during the historic period can be attributed to several factors, the rapid expansion of e-commerce platforms, increased consumer convenience, urbanization, advancements in logistics, and the development of digital payment solutions.

The grocery delivery software market size is expected to see exponential growth in the next few years. It will grow to $9.85 billion in 2028 at a compound annual growth rate (CAGR) of 20.3%. The projected growth during the forecast period can be attributed to several factors, the availability of user-friendly mobile apps, attractive discounts, loyalty programs, competitive pricing, rising disposable income levels, increased investment in grocery delivery startups, and evolving lifestyles. Key trends expected to drive growth include improvements in customer experience, the adoption of contactless delivery solutions, the rise of subscription and membership programs, the development of hyperlocal delivery networks, and a focus on health-conscious options.

The growing demand for e-commerce platforms is anticipated to drive the expansion of the grocery delivery software market. E-commerce platforms are digital solutions that facilitate online buying and selling of goods and services. The rise in e-commerce demand is attributed to factors such as convenience, a broader selection of products, price comparison, and personalized shopping experiences. E-commerce leverages grocery delivery software to ensure smooth online shopping, automate order fulfillment, and optimize delivery logistics. For example, in November 2023, the International Trade Administration, a US-based government agency, projected that e-commerce revenues in the UK would grow at an average annual rate of 12.6% by 2025. As of January 2021, consumer e-commerce accounted for 36.3% of the UK retail market, with revenue expected to reach $285.6 billion by 2025. This increasing demand for e-commerce platforms is driving the growth of the grocery delivery software market.

Leading companies in the grocery delivery software market are focusing on innovative solutions, such as online grocery platforms, to enhance convenience and streamline the delivery process. Online grocery platforms are digital marketplaces that allow consumers to browse, select, and purchase groceries via websites or mobile apps. For instance, in March 2024, Instacart, a US-based retail company, introduced the Instacart Developer Platform (IDP). This publicly accessible API program enables third-party developers to integrate Instacart’s online grocery services into their own websites and apps. The IDP provides developers with access to Instacart’s catalog, search, cart-building, and fulfillment tools, supporting the creation of comprehensive experiences in food, wellness, and lifestyle. This integration allows discovery-focused apps to evolve into full-service platforms capable of delivering physical goods to users.

In July 2024, Kaleris, a US-based logistics platform, acquired CAMS Software for an undisclosed amount. This acquisition is intended to enhance Kaleris's offerings by combining CAMS’s Prospero Transportation Management System with Kaleris's Yard Management System. The integration aims to create a comprehensive suite for enterprise yard and transportation management, particularly benefiting grocery distribution, which faces unique logistical challenges. CAMS Software, based in Canada, specializes in transportation management solutions tailored for large-scale grocery distribution.

Major companies operating in the grocery delivery software market are Maplebear Inc., Talabat.com, Grubhub Inc., Peapod Digital Labs, DispatchTrack Inc., Apptunix, Cleveroad, Onfleet Inc., Instashop LLC, Etail Group Inc., Grobino Inc., Growcer Pvt. Ltd., Routific Inc., ShopurGrocery Pvt. Ltd., Yelowsoft Inc., Dinarys, Addevice, Shipday Inc., DeOnDe Inc., DoorDash Inc., Ordefy Pvt. Ltd., Wave Grocery Inc.

Asia-Pacific was the largest region in the grocery delivery software market in 2023. The regions covered in the grocery delivery software market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.

The countries covered in the grocery delivery software market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

Grocery delivery software is a digital platform designed to handle the online ordering, processing, and delivery of groceries from retailers to customers. It features functionalities such as inventory management, order tracking, payment processing, and route optimization for delivery drivers. This software streamlines the grocery delivery process, improving efficiency and enhancing customer satisfaction.

The primary types of grocery delivery software are cloud-based and web-based. Cloud-based grocery delivery software operates on remote servers and facilitates grocery management, ordering, and delivery through the internet. It is used by both large enterprises and small to medium-sized businesses, serving end users such as individual consumers, grocery stores, supermarkets, and hypermarkets.

The grocery delivery software market research report is one of a series of new reports that provides grocery delivery software market statistics, including the grocery delivery software industry's global market size, regional shares, competitors with a grocery delivery software market share, detailed grocery delivery software market segments, market trends and opportunities, and any further data you may need to thrive in the grocery delivery software industry. This grocery delivery software market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenarios of the industry.

The grocery delivery software market includes revenues earned by entities by providing services such as online ordering, inventory management, order tracking, payment processing, and route optimization. Values in this market are ‘factory gate’ values, that is the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.


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