This study examines major automotive aftermarket parts distributors and retailers in North America (the United States and Canada) between 2019 and 2023. The research highlights the trends, impact of technological evolution, shifting market dynamics, and product and customer engagement.eCommerce and Private Label Brands Are Driving Transformational Growth by Strengthening Competitors Market Positions and Enhancing Their Profitability While Improving the Overall Customer Experience
By profiling key distributors and retailers, this study explores and benchmarks their strategic initiatives to address online competition and other market trends. Key findings show consistent revenue growth for AutoZone and O'Reilly Auto Parts. The report also compares the growth of DIY (do-it-yourself) and DIFM (do-it-for-me) sales across North America.
A major upcoming trend discussed is the shift toward CASE (connected, autonomous, shared, and electric) vehicles, including a comprehensive overview of the industry's preparedness and growth opportunities. The research highlights increasing focus on customer experience, market expansion, and technological advancements that are essential for navigating the evolving North American automotive aftermarket landscape.
Table of Contents
Transformation in Automotive Parts Aftermarket
Ecosystem
Growth Generator
Definitions
Distributors and Retailers: Financial Snapshot
Retailer and Distributor Profiles
Distributor and Retailer Benchmarking
Growth Opportunity Universe
The Last Word
Best Practices Recognition
Next Steps
