The Global Patient Administration System Market size is expected to reach $1.1 billion by 2031, rising at a market growth of 8.7% CAGR during the forecast period.
As the number of patients accessing healthcare services rises, facilities struggle to manage the sheer volume of administrative tasks associated with patient care, including scheduling appointments, handling billing, and maintaining patient records. This growing demand for healthcare services has led to the widespread adoption of patient administration systems (PAS) to streamline these processes and improve operational efficiency. Thus, the Patient Management recorded $203.34 Million revenue in 2023.
The major strategies followed by the market participants are Partnerships as the key developmental strategy to keep pace with the changing demands of end users. For instance, In September, 2021, Medtronic India partnered with Stasis Health, an Indian healthcare company, to promote the Stasis Monitor in India. This FDA-approved system tracks six vital signs, automates monitoring, and uses AI for early condition alerts. Moreover, In April, 2024, IQVIA Holdings, Inc. partnered with Salesforce, a cloud software company, to develop Salesforce’s Life Sciences Cloud, a next-generation customer engagement platform. Integrating IQVIA's OCE platform and Salesforce's CRM capabilities, the collaboration would enhance HCP and patient engagement.
Based on the Analysis presented in the Cardinal matrix; Oracle Corporation are the forerunners in the Patient Administration System Market. In November, 2022, Cerner Corporation, a subsidiary of Oracle Corporation, partnered with Labcorp, a life science company, to provide solutions for efficient healthcare operations workflow. The partnership would facilitate the customers of the two companies to automate certain parts of their laboratory operations. Companies such as Honeywell International, Inc., Medtronic PLC, Siemens Healthineers AG are some of the key innovators in Patient Administration System Market.
Additionally, Rising healthcare expenditure is a key driver behind the modernization of healthcare systems across the globe. According to the World Health Organization, in 2021, global healthcare spending reached approximately $9.8 trillion, accounting for 10.3% of the global GDP. Both public and private sectors are allocating significant resources to improve healthcare infrastructure, recognizing the critical need to provide high-quality care to growing populations. Therefore, the rise in global healthcare expenditure is driving the adoption of advanced administrative systems in healthcare settings worldwide.
The leading players in the market are competing with diverse innovative offerings to remain competitive in the market. The above illustration shows the percentage of revenue shared by some of the leading companies in the market. The leading players of the market are adopting various strategies in order to cater demand coming from the different industries. The key developmental strategies in the market are Partnerships and Collaborations.
The Patient Administration System market is highly competitive, driven by increasing demand for efficient healthcare management and digitalization of patient records. Companies compete on features like user-friendliness, data security, and integration with existing hospital systems. Innovation in cloud-based solutions and interoperability standards further intensifies the competition.
As the number of patients accessing healthcare services rises, facilities struggle to manage the sheer volume of administrative tasks associated with patient care, including scheduling appointments, handling billing, and maintaining patient records. This growing demand for healthcare services has led to the widespread adoption of patient administration systems (PAS) to streamline these processes and improve operational efficiency. Thus, the Patient Management recorded $203.34 Million revenue in 2023.
The major strategies followed by the market participants are Partnerships as the key developmental strategy to keep pace with the changing demands of end users. For instance, In September, 2021, Medtronic India partnered with Stasis Health, an Indian healthcare company, to promote the Stasis Monitor in India. This FDA-approved system tracks six vital signs, automates monitoring, and uses AI for early condition alerts. Moreover, In April, 2024, IQVIA Holdings, Inc. partnered with Salesforce, a cloud software company, to develop Salesforce’s Life Sciences Cloud, a next-generation customer engagement platform. Integrating IQVIA's OCE platform and Salesforce's CRM capabilities, the collaboration would enhance HCP and patient engagement.
The Cardinal Matrix - Market Competition Analysis
Based on the Analysis presented in the Cardinal matrix; Oracle Corporation are the forerunners in the Patient Administration System Market. In November, 2022, Cerner Corporation, a subsidiary of Oracle Corporation, partnered with Labcorp, a life science company, to provide solutions for efficient healthcare operations workflow. The partnership would facilitate the customers of the two companies to automate certain parts of their laboratory operations. Companies such as Honeywell International, Inc., Medtronic PLC, Siemens Healthineers AG are some of the key innovators in Patient Administration System Market.
COVID-19 Impact Analysis
A negative impact of the pandemic was the challenge of integrating new digital health tools, such as telemedicine platforms, with existing systems. The rapid adoption of telehealth services to minimize in-person contact created operational inefficiencies, as many systems were not fully compatible with these virtual care platforms. Hence, the pandemic had an overall negative impact on the market.Market Growth Factors
The shift toward digital healthcare solutions reshapes organizations' operations, driving efficiency and improving patient care quality. A key component of this transformation is adopting electronic health records (EHRs) and other digital tools that streamline the administrative aspects of healthcare. These systems play a central role in this shift by automating crucial tasks like patient registration, appointment scheduling, billing, and managing patient data. Hence, as these systems evolve, they will play an even greater role in enabling healthcare organizations to provide seamless, patient-centered care in an increasingly digital world.Additionally, Rising healthcare expenditure is a key driver behind the modernization of healthcare systems across the globe. According to the World Health Organization, in 2021, global healthcare spending reached approximately $9.8 trillion, accounting for 10.3% of the global GDP. Both public and private sectors are allocating significant resources to improve healthcare infrastructure, recognizing the critical need to provide high-quality care to growing populations. Therefore, the rise in global healthcare expenditure is driving the adoption of advanced administrative systems in healthcare settings worldwide.
Market Restraining Factors
The initial investment in purchasing the software is typically significant, as healthcare organizations must choose systems that meet their specific needs, whether for large hospitals or smaller clinics. This software acquisition often needs to be accompanied by the purchase of hardware, such as servers, computers, and networking equipment, to ensure the system functions smoothly across departments. Hence, the high cost of PAS impedes the widespread adoption of it.
The leading players in the market are competing with diverse innovative offerings to remain competitive in the market. The above illustration shows the percentage of revenue shared by some of the leading companies in the market. The leading players of the market are adopting various strategies in order to cater demand coming from the different industries. The key developmental strategies in the market are Partnerships and Collaborations.
Driving and Restraining Factors
Drivers
- Shift Toward Digital Healthcare Solutions
- Increasing Patient Footfall And Healthcare Services Utilization
- Rising Healthcare Expenditure Across The Globe
Restraints
- High Implementation Costs Of Pas
- Complexity In Integration With Legacy Systems
Opportunities
- Rising Focus On Patient-Centric Care
- Expansion Of Telemedicine In Rural Areas
Challenges
- Data Privacy And Security Concerns
- Resistance To Change From Healthcare Professionals
Component Outlook
Based on component, this market is bifurcated into software and services. The services segment procured 33% revenue share in this market in 2023. The services component encompasses installation, maintenance, training, and support, which are critical for ensuring smooth systems implementation and operation.End-use Outlook
On the basis of end-use, this market is classified into hospitals and ambulatory centers, diagnostic centers, and others. The diagnostic centers segment recorded 19% revenue share in this market in 2023. Diagnostic centers are crucial in healthcare delivery, providing essential medical imaging, lab testing, and pathology analysis services. Many diagnostic centers have implemented PAS solutions to optimize their administrative procedures amid the expanding demand for diagnostic services and the necessity of effectively managing substantial quantities of patient data.
Deployment Outlook
By deployment, this market is divided into web and cloud based and on-premise. The on-premise segment garnered 18% revenue share in this market in 2023. Many healthcare organizations, especially larger hospitals and those with stringent data security concerns prefer on-premise systems. These systems give healthcare providers direct control over their data and infrastructure, making them suitable for organizations that prioritize data privacy and have the resources to maintain internal IT systems.Functions Outlook
Based on functions, this market is segmented into patient management, outpatient management, inventory and procurement, revenue management, and others. The outpatient management segment acquired 21% revenue share in this market in 2023. In contemporary healthcare, outpatient services are essential, as they comprise a broad spectrum of care delivery that occurs outside of inpatient hospital stays. This includes routine check-ups, diagnostic services, and minor surgical procedures.By Regional Analysis
Region-wise, the patient administration system market is analyzed across North America, Europe, Asia Pacific, and LAMEA. The Europe segment witnessed 30% revenue share in this market in 2023. Countries like Germany, the U.K., and France are investing heavily in healthcare modernization, including adopting patient administration systems. Initiatives like the European Health Data Space (EHDS) and national digital healthcare strategies promote integrating patient administration systems in hospitals and clinics.Market Competition and Attributes
The Patient Administration System market is highly competitive, driven by increasing demand for efficient healthcare management and digitalization of patient records. Companies compete on features like user-friendliness, data security, and integration with existing hospital systems. Innovation in cloud-based solutions and interoperability standards further intensifies the competition.
Recent Strategies Deployed in the Market
- Jun-2024: IQVIA released the One Home for Sites platform to streamline clinical trial management by consolidating multiple applications into a single sign-on system. Designed based on site personnel feedback, the platform enhances site capacity, simplifies operations, and improves patient care.
- Aug-2023: The Access Technology Group Limited took over Oysta, a healthcare technology company. The acquisition enhances Access Technology Group's digital care offerings.
- Mar-2023: NEXTGEN HEALTHCARE, INC. released Mirth Cloud Connect, a healthcare interoperability solution. The cloud-based solution features Snowflake and AWS capabilities. Additionally, the solution is built upon the Mirth Connect tool.
- Jan-2023: Getinge AB unveiled Servo-c mechanical ventilator. The Ventilator features lung-protective therapeutic tools for the treatment of both adult and paediatric patients. Additionally, the ventilator has Servo Compass and CO2 monitoring features.
- Dec-2022: NEXTGEN HEALTHCARE, INC. announced the acquisition of TSI Healthcare, a health IT solutions provider. The partnership strengthens NEXTGEN's capabilities in pulmonology, rheumatology, and cardiology.
List of Key Companies Profiled
- Oracle Corporation
- Koninklijke Philips N.V.
- Siemens Healthineers AG (Siemens AG)
- NEXTGEN HEALTHCARE, INC. (Thoma Bravo)
- Medtronic PLC
- Abbott Laboratories
- Honeywell International, Inc.
- Getinge AB
- IQVIA Holdings, Inc.
- The Access Technology Group Limited
Market Report Segmentation
By Component
- Software
- Services
By End-use
- Hospitals and Ambulatory Centers
- Diagnostic Centers
- Other End-use
By Deployment
- Web and Cloud Based
- On-Premise
By Functions
- Patient Management
- Outpatient Management
- Inventory and Procurement
- Revenue Management
- Other Functions
By Geography
- North America
- US
- Canada
- Mexico
- Rest of North America
- Europe
- Germany
- UK
- France
- Russia
- Spain
- Italy
- Rest of Europe
- Asia Pacific
- China
- Japan
- India
- South Korea
- Singapore
- Malaysia
- Rest of Asia Pacific
- LAMEA
- Brazil
- Argentina
- UAE
- Saudi Arabia
- South Africa
- Nigeria
- Rest of LAMEA
Table of Contents
Chapter 1. Market Scope & Methodology
Chapter 2. Market at a Glance
Chapter 3. Market Overview
Chapter 4. Competition Analysis - Global
Chapter 5. Global Patient Administration System Market by Component
Chapter 6. Global Patient Administration System Market by End-use
Chapter 7. Global Patient Administration System Market by Deployment
Chapter 8. Global Patient Administration System Market by Functions
Chapter 9. Global Patient Administration System Market by Region
Chapter 10. Company Profiles
Companies Mentioned
Some of the key companies profiled in this Patient Administration System market report include:- Oracle Corporation
- Koninklijke Philips N.V.
- Siemens Healthineers AG (Siemens AG)
- NEXTGEN HEALTHCARE, INC. (Thoma Bravo)
- Medtronic PLC
- Abbott Laboratories
- Honeywell International, Inc.
- Getinge AB
- IQVIA Holdings, Inc.
- The Access Technology Group Limited
Methodology
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