+353-1-416-8900REST OF WORLD
+44-20-3973-8888REST OF WORLD
1-917-300-0470EAST COAST U.S
1-800-526-8630U.S. (TOLL FREE)

Claims Management Techniques in Workers' Compensation Cases - Webinar (Recorded)

  • Webinar

  • December 2024
  • Lorman Business Center, Inc.
  • ID: 6016053

Learn how to effectively work through a claim and avoid issues that can arise.

Handling a workers’ compensation claim is often complex and challenging. Workplace accidents can produce a costly impact for management personnel in all industries. Many parties are involved in every aspect of a claim, including the insurance carrier, claims representative and counsel, but each of them must be dealt with in a very different manner. This webinar will provide guidance to effectively work through a claim and avoid issues that can arise. Attendees will learn how to successfully investigate an accident, report an injury, communicate with various parties, facilitate return to work situations as well as gain the necessary tools to effectively address the numerous and complex issues that arise after an on-the-job injury.

Learning Objectives

  • You will be able to explain the injury reporting process.
  • You will be able to discuss how to conduct thorough accident investigations to manage loss costs, prevent future incidents, and identify potential fraudulent claim.
  • You will be able to identify the essential information needed by claims representatives and understand who is responsible for managing the case.
  • You will be able to risks associated with re-employing injured workers and the impact on employee morale.

Agenda

Accident Investigation

  • What Constitutes Notice of Injury?
  • Documentation and Witness Preservation
  • Assessment of Allegations: Does This Make Sense?

Interaction With Insurance Carrier or Servicing Agent

  • What Information Does Your Claims Representative Need?
  • Who Is in Charge of the Case?
  • Appropriate and Inappropriate Input

Interaction With Counsel

  • Ethical Considerations: Communication With the Represented Employee
  • Communication With Defense Counsel: Whose Lawyer Is It?

Post-Injury Re-Employment

  • The Good - Mitigation of Loss
  • The Bad - Risks Inherent With Re-Employing the Injured Worker
  • The Ugly - Subsequent Accident and Employee Morale

Managing the Managers

  • Education and Training
  • Management Culture

Speakers

  • Daniel G. Spafford, Esq.
  • Daniel G. Spafford, Esq.,
    Rawle & Henderson LLP


    • Of Counsel at Rawle & Henderson LLP and a member of the firm’s workers’ compensation practice group
    • Practice focuses exclusively on workers’ compensation cases
    • Previous experience includes handling cases for both employers and employees in civil and workers’ compensation matters
    • Regularly handles workers’ compensation matters from start to finish, which includes guiding clients through the case process, interacting with expert witnesses, preparing for depositions, mediations, hearings, and appeal proceedings
    • Admitted to practice in New Jersey, New York, and Pennsylvania
    • J.D. degree, Rutgers School of Law; B.S. degree, California State University – Dominguez Hills

  • Zachary M. Rubinich, Esq.
  • Zachary M. Rubinich, Esq.,
    Rawle & Henderson LLP


    • Partner in the Philadelphia office of Rawle & Henderson LLP
    • Over twenty years of experience in the field of workers’ compensation
    • Defends and counsels a variety of businesses, insurers, and third-party administrators against workers’ compensation claims in Pennsylvania
    • Assists clients in identifying ways to control rising workers’ compensation costs without litigation
    • Certified as a Workers’ Compensation Law Specialist as authorized by the Supreme Court of Pennsylvania
    • J.D. degree, Widener University Commonwealth Law School; B.A. degree in political science and government, Lycoming College

Who Should Attend

This live webinar is designed for human resource managers, benefits managers, safety directors, compliance officers, insurance professionals, business owners and managers, accountants, controllers, and attorneys.